Homeshop18 — Non replacement of Binatone spirit 2000 landline phone

Address:

Chennai, Tamil Nadu

With ref to my order[protected]. I understand that Binatone l.line spirit 200 is out of stock. The returned defective product is picked up on 6.9.14 by Aramex courier. I got sms from you that the product has not been returned !Please cancel my order if fresh piece is not available and credit my card account. Return ref is[protected]Not clear)/ [protected] pleas let me know. In spite of my reminders through e mail to homeshop care, you have utterly failed to respond. I sent mail along with scanned image of the return acknowledgement on 10.9.14 and talked to Sri. Ravi Sr. Executive and after checking my mail .he promised to do the needful but no response so far. You are not returning my money and keep on telling that the product has not yet been returned. I request to refund my money as I am dam fed with attitude of not respecting your customers. I am sure that if you do like this you will disappear from the market as no organisation will survive without customer support ! I see a lots of complaints against you for non payment of customer money