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Homeshop18 — not provided flip cover

Address:Bokaro, Jharkhand

I have bought a lava iris fuel 50 awb no:[protected].Under the specification feature in the box content it was mentioned that a flip cover will be provided with this but i received no flip cover with this the order no. Of this product is:[protected]
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May 31, 2015
Updated by Abhijeet0124 Homeshop18 contacted me and their response was not up to mark
They told they would give me a discount coupon of 200 and I can buy flip cover from them getting a discount of 200 from the coupon
But my opinion was that as the handset with flip cover costs RS 8300 and which I received was of RS 8000 So. Minimum of RS 350-400 discount should be given
and
one more problem is that it is not avialable on Homeshop18 webpage so I have to buy from market which is costing RS 500-600 (original lava flip cover)in market
ONLINE minimum it costs RS 400-450 and also then I have to pay 100-150 delivery
charges so all total I have to pay RS600
so, their looks two option
first they would arrange a lava original flip cover or give Rs 500 discount coupon
or secondly they would replace it with handset included with flip cover
FOR FURTHER IMAGE PROOF SEE MY COMMENT POSTED
LOOKING FORWARD TO GET SATISFACTORY JUDGEMENT
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Comments

Dear Customer,

Our sincere apologies!

We are working to resolve the concern at the earliest.

Regards,
HomeShop18!
Reply
Homeshop18 contacted me and their response was not up to mark
They told they would give me a discount coupon of 200 and I can buy flip cover from them getting a discount of 200 from the coupon
But my opinion was that as the handset with flip cover costs RS 8300 and which I received was of RS 8000 So. Minimum of RS 350-400 discount should be given
and
one more problem is that it is not avialable on Homeshop18 webpage so I have to buy from market which is costing RS 500-600 (original lava flip cover)in market
ONLINE minimum it costs RS 400-450 and also then I have to pay 100-150 delivery
charges so all total I have to pay RS600
so, their looks two option
first they would arrange a lava original flip cover or give Rs 500 discount coupon
or secondly they would replace it with handset included with flip cover

Reply
Dear Customer,

Please allow us 24 hours, we will get back to you shortly.

Regards,
HomeShop18!
Reply

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