Homeshop18 — Not refunding money & not taking back

anju panwar

from Ujjain, Madhya Pradesh

Address:

Indore, Madhya Pradesh

I've purchased from homeshop 18 Trio Bid Screen Dual Sim Phone Combo online in Invoice Dt[protected] via order no.[protected] & courier receiving Dt 08/07/2014 in Evening. After, receiving of the courier. I found both the phones are not in working condition (Incoming voice Problem). I called so many time but every time I faced harassment and no solution still after 15 days. I did not get the solution. All home shop Customer Care Executives give me different –different feedback.

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Victoria Devi

from Hyderabad, Telangana

i ordered an item from homeshop18 a red marine boots hamper uk 7 my order no is[protected] . i received this order but the i have an issue of size problem of loafer which is free .the size of the loafer was 9 so i return it for exchange .the customere care told me return whole package so i did what they say to me but now today is 31 no news came the issue was create on 12 july. the customer care told me different diff feedback an one of the customer care reply so rudely an also told me one hand cant do two jobs idont understand what she want to express.and suddenly one customer care call came yesterday and told me the product was out of stock so they refund me 300/ rs iam so surprise that total amount was 1700/ in which angle they reply like this to me.