Homeshop18 — NOT REFUNDING MY PRODUCT

Address:Mumbai City, Maharashtra

Hi, This is bhvanesh sharma order no.[protected] I had ordered a tab frm this online shopping site when I opened it d 1st issue was tht screen guard has come out n d 2nd issue was tht i wanted a calling tab but d 2nd issue was not d pbm the 1st Issue is a pbm . I ordered it on 27th April .Whn I called thm thy said I wil get a call within 2 days or so but I dint get so I called again n today on may 18 I got a call saying I have to use it as I got n he was very rude I said u peopl while selling say tht we can return d products If we don't like n no answer will be asked but it is not true thy asked u thy covin to keep d product I don't know wht to do I think I shd go to consumer court for cheating I am a regular costumer of them then also this is happning wid me.plz do ask them questions before buying any thing for this company as I thing I very Important n d people who call you r very rude.(HOMESHOP18)
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Dear Customer,

Apologies for the inconvenience!

With reference to the above complaint, we have escalated the issue to the concern department and update you on the status shortly.

Regards,
HomeShop18!
It's 21 may today n till date no phone nothing from homeshop18.
I requested the homeshop18 people to just exchange it don't give me my money back but they are not ever doing this favour on me as I am their costumer since 2011. It's real shocking tht they are acting so so wiredly

Dear Customer,

As per our policy, we shall not be able to allow for the provision of return of the product. We will be more than happy to tend to any other concern of yours.

Regards,
HomeShop18!
I[censored] cannot refund it then exchange it for another one

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