[Resolved]  Homeshop18 — Order No [protected] Klassic vimal 121 pcs dinner set. Product returned

Address:

Bangalore, Karnataka, 560091

Hi, I have returned above product due to not good quality and damage product received. Before returning i have called call center and confirmed how to return they informed me return no &sub order no and Chennai address as per that i have returned but that product did not get delivered because courrier people need DC from where i bring DC i don't have any company am a customer not company to provide DC. And the courrier got returned and again i called call center and confirmed they said to resend again i have resent but still it not delivered they are asking me Chennai contact no i called to call center to confirm but i did not get good response and they said they will make arrange call but still i did not get call. The product is still in Professional courrier Docket no - BLR[protected] from 8th Oct it has not reached I have spent Rs. 4499 & corries charges 550/- Am fed up now am thinking why i ordered this product and suffering a lot. Homeshop 18 customer care inquiry handling team Mr. Manish i have spoke he is telling he can not return my carrier charges why i should spend from my own when your product not good and damage product provided and this guy is standing on he's own company provided rules and don't want to solve our product solutions. Will i get any solution from this? My self Almas may be u may get details of me by your team to reach out me. The product is still not delivered please make that product to get delivered and refund my hole amount with courrier charges