Homeshop18 — Order no[protected] no refund till now | |||
Dear sir/mam, i am so upset with HS18, i made the order on 10 April of godrej washing machine, the first transaction was fail so i did it again with my credit card, i was shocked to know that both transaction was done, no one call to tell me so i can cancel it, i got two order one i received and other i did not, and make a complaint for it on 14 april but till now i did not get my money back..the last mail for refund i got 10 days back that i will get my money in 96 hours but it's now one and half months..please solve my problem and give my money back which is Rs.10956.00 Was this information helpful? | |||
|
HomeShop18 customer support has been notified about the posted complaint. May 28, 2014 Updated by garima tiwari HI AGAIN MY MOBILE NUMBER IS [protected]REGARDS GARIMA TIWARI  | |||
 3 Comments | |||
Comments
Dear smhsn18,
I have shifted from the address 2 months back to which the cheque was sent. Thats why I had called HS18 customer care so many times and asked them to refund the money in my Credit Card that I had used to make the purchase. Is that so difficult for you people that such basic thing has been messed up even after 1.5 months. I am again asking you not to send the cheque but refund it back to my CC asap. Hope its the last time I need to remind this to HS18.
Regards,
Garima Tiwari
I have shifted from the address 2 months back to which the cheque was sent. Thats why I had called HS18 customer care so many times and asked them to refund the money in my Credit Card that I had used to make the purchase. Is that so difficult for you people that such basic thing has been messed up even after 1.5 months. I am again asking you not to send the cheque but refund it back to my CC asap. Hope its the last time I need to remind this to HS18.
Regards,
Garima Tiwari
Dear smhsn18,
today is 09-06-14, your last msg i got on 29th may that i will get my cheque in next three days but it's now 11days but no msg, no call and no cheque from your side, why you people do this kind of joke's with you customer's..it shame to your company and your service..really painful that i shopped from your website..i will pass this msg on social networking site's to all my known and unknown friends to never do any deal with your company..and i will take you to court..
Garima Tiwari
today is 09-06-14, your last msg i got on 29th may that i will get my cheque in next three days but it's now 11days but no msg, no call and no cheque from your side, why you people do this kind of joke's with you customer's..it shame to your company and your service..really painful that i shopped from your website..i will pass this msg on social networking site's to all my known and unknown friends to never do any deal with your company..and i will take you to court..
Garima Tiwari
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
64%
Complaints
3449
Pending
350
Resolved
2012
View all 3449 HomeShop18 reviews & complaints
View all HomeShop18 contact information
This is to inform you that refund cheque was dispatched through first flight courier via AWB # D[protected] but the same has been returned to origin due to unknown reasons.
We are arranging to dispatch you another cheque which will be processed in the next 3-4 working days.
Regards,
HomeShop18