[Resolved] Homeshop18 — Order no[protected] Refund Cheque not received

meghna2014

from Tadepallegudem, Andhra Pradesh

Address:

Bangalore, Karnataka

Have been calling helpline numbers to get my refund cheque for 2999/-. Every time the customer care executive has the same answer that the cheque will be delivered. This is going on for last 2 weeks and there is no headway so far for me. I may have made at least 10 calls so far. I have also written to the feedback email address of homeshop18 but they have not replied.

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Complaint marked as Resolved

Had called the Homeshp18 helpline no. after putting a complaint thru this forum. Over phone they promised to resolve issue asap. Refund cheque was recvd within a week after the phone call. An apology letter was also sent alongwith the cheque. Thanks to this forum for supporting and to Homeshop18 for sending the cheque.

HomeShop18 customer support has been notified about the posted complaint.