[Resolved]  Homeshop18 — Order no[protected] Jewellery sets) by Knex

Address:

Kolkata, West Bengal

Dear Sir/Madam, This is very sad to tell you that I have purchased Jewellery Shop (15 Jewellery sets) by Knex which product code is 32892505 from your Homeshop 18 . and it was delivered on 05th of December 2014 . But the same day I have lodge the complaint at evening to return back that product due to the Item is not in good conditions the finishing was not good and some ornaments are breakable. They have registered the complaint and the number is[protected] on 05th December 2014. Your customer care officer told that the call will come within 72 hours. but till date I am waiting for that call, severally I am calling to your cust care for 4 to 5 times but telling that the call will come within 24 hours. hope I have to wait for 24 months. It is very discusting taking the product from your Homeshop 18. today is 19th of December 2014 almost 13 to 14 days. hope you all understanding the problem . Request you to solve this matter as soon as possible to not to take the other strickly step. Thanks & Regards Ravi Sharma Mobile No. [protected]