[Resolved]  Homeshop18 — Received Wrong and Damaged products Twice

Address:Gurgaon, Haryana

I have ordered a Neheru coat with shirt ref. order no.[protected] and complaint no[protected],[protected] But i have recived damaged and also wrong product twice, while i called customer care, they indirectly said, "we can not help you and can not returns your money back" i have a lot of bad experience with HS-18, This is one of them This is really a fraud company.I suggested to viewers that never go for Homeshop18 Go for flipkart, jabaong..etc.. The quality of product is also very poor, this is not same as they are showing on TV.
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Aug 14, 2020
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
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Dear Sumit,

Sincere apologise for the inconvenience caused.

We are arranging for the reverse pick up, kindly allow us 72 working hours.

Once the pick up is done, the replacement order for the same will be processed within 8-9 working days.

Regards,
Homeshop18
Dear Sumit,

Sincere apologise for the inconvenience caused.

We are arranging for the reverse pick up, kindly allow us 72 working hours.

Regards,
Homeshop18

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