[Resolved] Homeshop18 — Refund cheque not yet received my mobile no.[protected]

sirivela umadevi

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

Dear homeshop18, product no[protected] bows & blossoms girls 7 & 8 years frock i have received incorrect name i.e. on umakrishna but i am clearly explained the name should be in SIRIVELA UMA DEVI [protected] my mobile no. incorrect name cheque i have sent back with speed post on oct. 1st 2014 still i have not received my refund cheque i sent id proof is also sent on oct 7th 2014 via salescoordinator.[protected]@hdfcbank.com i informed immediatly even though i havent received my refund cheque as of i know it will take ten days to refund but it is taking three months time first time very bad service and i had experience first time since 5 years i am purchaging again yesterday i have sent my details [protected]@gmail.com email id i am looking forward for my refund cheque in correct name that is on sirivela uma devi thank you s um devi

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Aug 14, 2020

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Nov 18, 2014

Updated by sirivela umadevi Dear homeshop18, product no[protected] bows & blossoms girls 7 & 8 years frock i have received incorrect name i.e. on umakrishna but i am clearly explained the name should be in SIRIVELA UMA DEVI . And incorrect name cheque i have sent back with speed post on oct. 1st 2014 still i have not received my refund cheque i sent id proof is also sent on oct 7th 2014 via salescoordinator.[protected]@hdfcbank.com i informed immediatly even though i havent received my refund cheque as of i know it will take ten days to refund but it is taking three months time first time very bad service and i had experience first time since 5 years i am purchaging again yesterday i have sent my details [protected]@gmail.com email id i am looking forward for my refund cheque in correct name that is on sirivela uma devi thank you s um devi

Nov 18, 2014

Updated by sirivela umadevi Dear homeshop18, product no[protected] bows & blossoms girls 7 & 8 years frock i have received incorrect name. But i am clearly explained name. But incorrect name cheque i have sent back with speed post on oct. 1st 2014 still i have not received my refund cheque i sent id proof is also sent on oct 7th 2014 I informed immediatly even though i havent received my refund cheque as of i know it will take ten days to refund but it is taking three months time first time very bad service and i had experience first time since 5 years i am purchasing

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Comments

sirivela umadevi

from Mumbai, Maharashtra

Dear Homeshop18,

i have registered complaint then after i am getting calls from unknown number saying from HOMESHOP18 and asking for CREDIT and DEBIT card numbers. to tranferring money instantly..that number is [protected] on 18.11.2014 dt 12:29 pm
2. one more call saying that calling from HOMESHOP18 you booked mobile give us details that number is [protected] on 18.11.2014 dt. time is 10:59pm

thank you

HomeShop18 Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

Warm greetings from HomeShop18!

Apologies for the delayed response! With reference to your above complaint we hope the same has been resolved.

Regards,
Team- Homeshop18