[Resolved] Homeshop18 — Refund of my order

Supriy Sahoo

from Aizawl, Mizoram

Address:	Khordha, Odisha, 751025
Website:	www.homeshop18.com

Hello,
I am pramodini bhuyan i have ordered dolphin magic moper on 24 September 2016, the order no. is [protected] .due to quality issue of the product i have returned the product but however i have not get my refund till date now.
whenever i contact customer care they are saying that check has been dispatched but i didn't get any check and when i am saying that transfer the money to my account no. they are saying that they will call me within 2 days but there was no call from customer care from last one month they are saying that only.kindly resolve my problem
Phone no.[protected]

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Dec 24, 2016

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2016

HomeShop18 Customer Care's response Dear Customer,

Apologies! We have forwarded you complaint to our concerned team. We'll get back to you on same with an update shortly.

Thanks & Regards,
HomeShop18!

Verified Support

Nov 18, 2016

HomeShop18 Customer Care's response Dear Customer,

We would like to inform you that refund cheque has been dropped into your account directly on dated 18/11/16 & It will take time of next 2-3 working days to be clear. We request you to coordinate with your respective bank regarding same now for further information.

It was really amazing to assist you throughout the concern.Give us more chance to serve you.

Thanks & Regards,
HomeShop18!