[Resolved]  Homeshop18 — RE:Spice Mobile

Address:New Delhi, Delhi

I purchased one spice mobile for home shop last week. Its creating a lot of problem. I have already complain with Home Shop thorugh your customer care. As per the specification, the battery life is 19 hr. But, it is working only 4 to 5 hr even Iam not using facebook, whatsup. There are problem with spice software. It is hanging frequently . Your executive forward me the customer care no and spice service center no., they are not reachable Also the gift voucher, the terms & condition you are not clearing at the time of purchase. You gave me Rs. 1000 gift voucher and I can avail upon purchasing of Rs. 5000. I request you to kindly replace my spice mobile. Otherwise I don't have any option to lodge a complaint in Consumer Form . Best Regards, Harish Bhandari [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

With reference to the above complaint, we have escalated the issue to the concern department.We will get back to you shortly.

Regards,
HomeShop18!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information