Homeshop18 — return and refund

Address:

Patna, Bihar

Sir/ Mam, I am Mahesh Kumar Jha from Patna, I have ordered a Product on 16th Jan 2015, and received on 21/01/2015. but that product we don't like, so i tried to return by calling you People on 22nd Jan at 09:43am, and executive told me that i will receive a call from HS18 for product handover within 24 to 48 hrs. and at the time of evening i got a sms that shows " Dear customer we tried to calling you regarding your hs18 complaint no[protected], however, your no is non contactable. we will re call you in next 24 hrs for the same" at 06:21pm. but i did not received any call from you guys. and also i know till today evening i will not receive any call for return procedure. and after 07:00pm you will not returned the product and niether i will get my refund back.. if its the policy of hs18, then kindly let me know.. complain no :[protected] order no :[protected] If you guys are free to resolve my issue, then call me, otherwise leave it. at the time of order placeing you guys are frquently calling but at the time of return without any call you are send sms for unavailabily of customer and may be at the time of refund procedure, you will not pick our call.. Regards Mahesh KUmar JHa [protected] [protected] [protected] [protected]