Homeshop18 — Return and refund of product

Address:Thane, Maharashtra, 421202
Website:www.homeshop18.com/citizen-5-5-lit-3-5-lit-pressure-colour-cooker-combo/home-kitchen/kitchen/product

I received damaged product of citizen pressure cookers (5.5 lit & 3.5 lit) from homeshop18 on 28-aug-2016, at 11:00am (product order number is [protected]). i want to return it and should get my refund. i made complaint calls two times to homeshop18 and homeshop18 didn't gave me any complaint numbers. they gave me 2 missed call, after 6:30pm, to show that they have contacted me. when i call back, their machine rejected my call by timing reason.
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HomeShop18 customer support has been notified about the posted complaint.
Complaint comments 

Comments

Order no[protected]
Was not satisfied with the quality of the product.
Unsatisfied customer support
It's been almost a month and refund is still not initiated.
Confused Staff

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