[Resolved] Homeshop18 — unable to get the cheque for the courier expenses incurred

apoorva12345

from Nayagarh, Odisha

Address:

Ranchi, Jharkhand

i Kiran Kumari, a resident of Ranchi had bought a pair of Fidato hand bag and clutch bag worth Rs 525..the product quality was horrible and so i had to send it back to you..first i had sent it via India post which cost me Rs 180..but as your address was insufficient, i had sent it again via DTDC which cost me Rs 390.. all total i had spent Rs 570 which was ore than the price of the bag itself..i had called the company many times in a row but the all are useless workers and are just wasting my time and money.. They had told me to wait for 48 hrs (3 weeks back) and even now i haven't got a call from them..i think they don't exactly know what 48 hrs are...so please help me out as son as possible so that i could get my money back..i have already mailed you the scanned images of the courier receipt... some of the important details are as mentioned below suborder no :[protected] thanking you regards kiran kumari ranchi jharkhand

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Aug 14, 2020

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

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Comments

HomeShop18 Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Kiran,

We regret for the inconvenience caused.

The issue has been escalated to the concerned team and they working on it. Kindly allow us sometime to update you on the same.

The courier refund cheque will be processed in the name of "Kiran Kumari".

Regards,
Homeshop18

apoorva12345

from Nayagarh, Odisha

Dear Home Shop 18;
shopping with your company has been my worst experience so far... Your guys promised me a refund cheque of Rs 570 as soon as the have received the product.. But neither you promised were fulfilled nor my expectations.. Infact, the people who are there to listen to us dont know how to talk even properly.. After this experience with your company, i have resolved not to suggest Home Shop 18 to anyone in future... Please keep some good service in your company and do let me know when will i get my cheque... And do keep up with your promises...
A heavily frustrated customer!
Kiran Kumari..
Ranchi
Jharkhand

HomeShop18 Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Kiran,

Please accept our sincere apologize for the inconvenience caused.

The courier refund cheque will be processed in the name of "Kiran Kumari" within 8-9 working days.

Regards,
Homeshop18

apoorva12345

from Nayagarh, Odisha

dear, home shop 18
i hope your promises will be fulfilled this time.. i just wanted to ask if i will have to call you guys or your guys will call us! and also that how much money will be refunded..
regards, kiran kumari

apoorva12345

from Nayagarh, Odisha

are you guys mad or what? i have been asking the amount to be refunded from past a week but there is no reply... how shameless creatures are there in your company.. taking someone's hard earned money and not even returning it! i want a reply in a day..if not i will take some more actions!

apoorva12345

from Nayagarh, Odisha

are you guys mad or what or u all have totally lost your mind!! you guys promised me my return within a week nd till now there has been no reply from u guys.. what are u all doing ha? now, enough of this game if i dont get my 570 rs back in two days, i swear i will sue u guys.. do hell with your system and do hell with u. i just want my money back! huh!

Rajeev2009

from Bengaluru, Karnataka

Homeshop18 ek Chor Company hai

Homeshop18 ek Chor Company hai mere paise aur maal dono kha gayi maine is chor Company ke chor malik kutte Sundeep Malhotra ke khilaf 420, 406 IPC me FIR kara di hai RAJEEV SINGHAL [protected]

jaysh

not delivery still now

i have booking sony xperia m dual mobile 2 nos.. cash on delivery option.. 12.11.2014 booking date.. but still now not reach. i want urgent that mobile. pls send that mobile quickly.