[Resolved]  Homeshop18 — WORST ONLINE PORTAL - HOMESHOP 1U

Address:

Bangalore, Karnataka

I would like to tell you that i have came across HOME SHOP 18 as the worst shopping site in my entire experience. You people are bunch of jokers sitting there and having fun. Please change your caption as online fun store and stop giving troubles to the customers. I have made 2 orders for Pathani Kurta - order no.[protected] Black color) and earlier order no.[protected] Turquoise color). Firstly I received a green t-shirt for order no.[protected] and when i asked for replacement, I never got one. When I called up your nonsense so called customer care, they said I will receive refund in 4-5 days and till date I have received no refund. I presumed, this might be a mistake and you might not have the requisite color. I did one ore blunder and placed another order of pathani kurta (black color this time) order no.[protected] and received a green color kurta. I was not at my home town ( the address which i mentioned) and when i came and called customer care, i was shocked at the rude behavior of your representative and they arrogantly disconnected the call ( customer care representative - DEEPA) as if i am begging to her. I agree that i have called after 7 days but you have also delayed the shipping for atleast 6-7 days. I have all the sms with me where you have shared that ARAMEX will delay the courier for 2 days. this has happened 2-3 times. Blady I never called and complaint why the hell have you delayed. I never asked Deepa ki "abhi kuch nahi ho sakta". Worst third grade people are running the show with no zero or negative customer centricity. Please stop this nonsense of fooling people and close your shop. I am going to tell atleast 100 people about my experience and will post as many reviews against you. I am deeply hurt and will make sure never ever shop with you and ensure none of my family member do the same. Kushwant