[Resolved] Homeshop18 — wrong items delivery

ruby saju

from visakhapatnam, Andhra Pradesh

Address:

New Delhi, Delhi

i had placed order no[protected] on 19 Oct 14 for LP tennis elbow support and flamingo tennis elbow support. Both the items delivered are of wrong size( ordered size'l' delivered size 's'). also, flamingo tennis elbow support of mrp 349 has been completely wrongly delivered. the product received is plain elbow support of mrp 159. cod for both product has been collected. i had raised complaints both online and telephonically on 25 Oct 14 and followed it up. but neither has anybody contacted me nor has the problem been resolved. the customer service of homeshop 18 is pathetic to say the least.

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Aug 13, 2020

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

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Comments

abhis30

from Pune, Maharashtra

MY Complaint that is not calling tablet and my keyboard was defective so please replace in this items and please my calling tablet HCL ME Champ order no.[protected] hurry up...!!!

NAME : Abhishek Anuragi

Address : 390/02Vallabh nagar Near vallabh bhawan bhopal M.P.
462004

Mobile no. : [protected], [protected]

order date : 17/10/2014

Delivary Date : 22/10/2014

HomeShop18 Customer Care

from Bengaluru, Karnataka

Verified Support

Hi Ruby,

As discussed, we are arranging reverse pick for both the products and for suborder number 90542681 we already processed for refund and you will be receiving a cheque within 7-10 working days.

For suborder number 90542683 we will process for refund and once the refund cheque dispatch will share the courier details.

Regards,
Team- Homeshop18