[Resolved] Homeshop18 — wrong product dumped | |||
homeshop team, i had never seen such a pathetic online service provideri had ordered two comodities as per preder number 51818 1. first comodityMesmerization Single Top Sheet(52)-Buy 3as product description, orange color sheet were expected, but home shop 18 dumped white color and ran away, now when we call customer care they say that now we take responsiobity to cover it, then courier them back then home shop 18 will replace does that mean once money id obtained by home shop 18 they give damn to customer...you people are money laundering institution who just take money and run away from there responsibity 2. second comoditySignature Flano Buy 1 Get 1 Free Blanket-Purple Beautystatus is being shown that ordered is shiped, it is 2 days late, when i try to contact customer care they just play a single record..that it will be delivered next day, but no corrective action is takeni had not yet had any good experience with homeshop 18 but this is the worst experience which i had with home shop 18 i would appeal to all the people to take this post seriously and should never buy anything from homeshop 18 Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
correct order number is[protected]
Reply
Dear Jatashankar,
We do not have reverse pick service at your location, we request you to return the product at given address below if product unused.
Kindly pack the product very carefully along with a complaint letter which should have –
a) Customer’s name.
b) Order no.
c) Reason for Replacement.
Request you to share the courier details by calling our customer care.
Regards,
Team- Homeshop18
We do not have reverse pick service at your location, we request you to return the product at given address below if product unused.
Kindly pack the product very carefully along with a complaint letter which should have –
a) Customer’s name.
b) Order no.
c) Reason for Replacement.
Request you to share the courier details by calling our customer care.
Regards,
Team- Homeshop18
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