[Resolved] HomeTown — Modular kitchen - shutters delivered with a different colour | |||
Hi, I got he modular kitchen delivered by Hometown 3 years back with the colour that was in display. Last November as an extension, I have ordered a Breakfast counter with cabinets and Tall unit with the same colour but Hometown delivered completely different colour. I have been following up with local store and they said they will replace the shutters with white colour matching the wall units. Then they said the order is already in place and the material will be delivered by December'15. When I inquired at the beginning of this month they said the order is not in place and is waiting for the approvals. I am going mad with the store guys giving me various versions. Could you please look into this and replace the shutters at the earliest. Thanks, Mahes, [protected] Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved customer support has been notified about the posted complaint. | |||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Greetings from Future Group, this is Priya.
We regret the inconvenience caused. Please be informed that we have taken a note of this issue and we will do the needful to resolve the same at the earliest. Kindly note your reference code- 2383for further communication at [protected]@futuregroup.in
Regards,
Priya
Team Hometown
Future Group