Hometown Noida — delayed delivery & wrong product delivered

Address:

Gautam Buddh Nagar, Uttar Pradesh

I purchased from the store twice, last year a refrigerator and this year a bed, and both time i have pathetic experience. My SO number is [protected] for which payment was made a month back and but delivery did not reach on promised date. I am yet to receive my Bed. Meanwhile, two day before promised date someone from store called me and told they have not received good from their warehouse and it will be delivered after 4 days. after one hour another person called and told, delivery has been received and will reach me on promised date. on the promised day of delivery again one person called and informed consignment has not been received but expected tonight and things will be delivered day after. on my objection, few minutes later someone else called and informed product received at their end was broken and defective so now the new product will reach me next day. hence i have not received my bed yet. last year i have even more pathatic experience with my purchase of refrigerator. ( SO :[protected] when product was delivered to my place almost after a month and that too a different model and different colour. reason given to me was, the product which i purhased was the last piece which was sold to some other customer after my payment was already made. they didnt have the same model and if i insist on the same model and colour then it may take few more months. My learning: NEVER EVER BUY from HOMETWON NOIDA.