HomeTown — Non revalidation of gift voucher

Address:Thane, Maharashtra, 400608
Website:WWW.FUTUREGROUP.IN

I had been gifted an home town gift voucher some time back. The voucher number is [protected].

Your outlet at home town – ghodbunder road has refused to accept this voucher saying that it has expired. Also, he refused to re validate the gift voucher.

How can you refuse to revalidate a gift voucher which has been bought by cash ? All modern retail outlets like shoppers stop, reliance retail extend the validity of gift vouchers after expiry.

I urge you to immediately re validate this gift voucher.

Otherwise, i will be constrained to initiate legal action and also ensure that you get maximum negative publicity about this incident on social media. All legal costs will be to your account

Shibu james
[protected]
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Shibu James, I am in Australia and we have the same problem with gift card expiry dates.
It is very annoying and in many people's opinion, borders on illegal and unethical.
In the interim, whilst you fight this battle, please use our FREE consumer help service "Use It Don't Lose It".
It is available on the web at www.useitdontloseit.com or in the Apple App Store (iOS) or Google Play Store (android).
It will help you remember to use gift cards in the future by sending a reminder to you at intervals of your own choosing - as easy as that.
Kind regards
Tim Kelly
[protected]@useitdontloseit.com
www.useitdontloseit.com
Dear Mr.Shibu,
Greetings from Future Group, Priya here.

At the outset, let me apologize to you for the experience you had. I assure you that we'll take this up seriously and resolve the issue at the earliest. Please mention your reference id as 1456 for future conversations at [protected]@futuregroup.in

Regards,
Priya
Team Hometown
Future Group
Dear Mr. Shibu,
Greetings from Future Group!

I trust that your Ticket No- 1456 has been resolved as per your satisfaction. Please do share your feedback and suggestions at the above mentioned id, it will help us serve you better!

Happy Shopping!
Priya
Team Hometown
Future Group
Hi Big bazaar,

I had redeemed my big bazaar e gift card on 22-May-20, as per 1 year validity it is valid upto 21-May-21, but i am surprised that during visit of big bazzar store at Vapi Gujarat on 09-May-21 cash counter person told same was expired.
requested to guide how to re validate the same and all other e vouchers had feasible to re validate.

I urge you to immediately re validate this gift voucher and revert dharmendra.aradya.gmail.com

Dharmendra.

dharmendra.aradya.gmail.com

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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