[Resolved] HomeTown — Substanded Furnitures Delivered | |||
I have Purchased furniture's from Home Town at Amanora Town Center, near Kharadi Bypass, Hadapsar Pune with Order No: [protected] & [protected], out of three complete bed room sets 2 where having scratches and manufacturing defects in them. After following up more than 30 times one of the complaint is rectified rest there is no action and more to that dressing table is still to be delivered. With the second order there was Sofa Set and Dinning table with Centre Table ordered. Sofa still not delivered and Dinning Table, Centre Table was delivered with Cracks and holes on them. In short all the furniture's which I received is of substandard quality and the attitude of the sales team changes after they sold the items. They where of no use in fixing the problems suffered by the customer after paying all the amount in advance. Kindly do the needful in getting me a new piece or make my payment refunded to me ASAP. Regards Praveen Balan Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved | |||
1 Comment | |||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Greetings from Future Group, this is Priya.
At the outset, please accept our apologies. Please write to me at [protected]@futuregroup.in with your contact details so that the team can take this up at the earliest.
Regards,
Priya