Hometown Vikhroli — No refund offered, promised a credit note for the similar stuff from Hometown. | |||
I had returned a Queen Bed, as a mattress wasn't provided. I was promised a credit note, any was told to buy any stuff for 16, 900 from Home Town. I went to purchase a mobile phone, they said u cannot purchase electronic items as its a part of EZone. I fail to understand, the website for Hometown clearly shows Electronics part of the Home Town chain. They don't give a refund nor they allow me to purchase what i want. I cant buy something which is of no use to me. The worst part is customer service people are never at their desk. Same excuses, > Seniors are not available > Manager has come today. > Lunch Time. > I am not authorised to commit. > Talk to my manager > Come tomorrow. > Credit note is not ready. Really displeasing. Was this information helpful? | |||
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
We shall take the matter up with our team. They shall assist you on the matter and shall have it addressed to your satisfaction at the earliest. Share with us your details at [protected]@futuregroup.in .
Regards,
Priya
Future Group