Honda 2 Wheelers India Customer Care
Honda Motorcycle & Scooter India Pvt. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
793
COMPLAINTS

Honda 2 Wheelers India Customer Care

Honda Motorcycle & Scooter India Pvt. Ltd.

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Address
Plot No. 1, Sector 3, IMT Manesar
Gurgaon
Gurgaon District
Haryana
India - 122050

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
386
164


Additional info
Factories
Manesar
Plot No. 1, Sector 3, IMT Manesar, Distt. Gurgaon, Haryana - 122050
Tel: +91 12 4229 0911, +91 12 4229 0919, +91 12 4229 0926
Fax: +91 12 4229 0891, +91 12 4229 0890

Tapukara
Plot No. SPL-2(D), 2(E), 2(F), 2(G), Tapukara Industrial Area, Distt. Alwar, Rajasthan - 301707
+91 14 9367 8200, +91 14 9367 8500

Narsapura
Plot Nos 109 to 142, KIADB, Narsapura Industrial Area, Karinayakanahalli Village, Kasba Hobli, Malur Taluk, District Kolar, Karnataka - 563130

Regional Offices
East Regional Office
1st Floor, Amar Jyoti Building, 10 Belvedre Road, Alipore, Kolkata, West Bengal - 700027
Tel: +91 33 2456 5747, +91 33 4401 3200
Fax: +91 33 4401 3201

Central Regional Office
3rd Floor, Cyber Tower TC-34/V-2, Vibhuti Khand, Gomti Nagar. Lucknow, Uttar Pradesh - 226010
Tel: +91 52 2678 3500
Fax: +91 52 2678 3599

North Regional Office
A 105, 1st Floor, Iris Tech Park, Sector 48, Sohna Road, Gurgaon, Haryana - 122018
Tel: +91 12 4660 6900
Fax: +91 12 4660 6999

South Regional Office
Unit – 01, 1st Floor, West Wing, Golden Heights, 59th C Cross, 4th M Block, Rajajinagar, Bangalore, Karnataka - 560010
Tel: +91 80 4969 0000
Fax: +91 80 4969 0019

West Regional Office
Plot No. 26, Survey No.47, Vivek Nagar, Akurdi, Pune, Maharastra - 411035
+91 20 2724 0026, +91 20 2724 0028

Zonal Offices
Ahmedabad
611-612, Venus Atlantis Corporate Park, Prahladnagar Road, Satellite, Ahmedabad, Gujarat - 380051
Tel: +91 79 6604 2100
Fax: +91 79 6604 2199

Bhopal
Plot No.1,2,3,6 & 7, Windsor Madhya Building, Dhamkheda, Kolar Road, Bhopal, Madhya Pradesh - 462042
Tel: +91 75 5676 7900
Fax: +91 75 5676 7999

Bhubaneshwar
4th Floor, Creative Plaza Building, Bhubaneshwar, Odisha - 751010
Tel: +91 67 4660 7600, +91 67 4660 7619
Fax : +91 67 4660 7620

Chennai
3rd & 4th Floor, No. 10, GJ Complex, First Main Road, CIT Nagar, Chennai, Tamilnadu - 600035
Tel: +91 44 6672 6100, +91 44 6672 6166
Fax: +91 44 6672 6199

Hyderabad
No. 8-2-624/A/1, Ground Floor, MB Towers, Banjara Hills, Road No. 10, Hyderabad, Andhra Pradesh - 500034
Tel: +91 40 6721 2600
Fax: +91 40 6721 2699

Mohali
Plot No. C 124, Eltop Area, Industrial Area, Phase - VIII, Mohali, Punjab - 160055

Raipur
Unit no. :- 509-510-511, 5th Floor, Wallfort Ozone, Fafadih Chowk, Raipur, Chhattisgarh - 492001
Tel: +91 77 1662 0300
Fax : +91 77 1662 0399

Jaipur
A-7, 4th Floor, Man Upasana Plaza, Sardar Patel Marg, C Scheme,
Jaipur, Rajasthan - 302001

Nagpur
2nd Floor, Business Enclave, Near Lake View Enclave, Atomic Energy Road, Wadi Amravati Road, Nagpur - 440023

Patna
Office No. 201, 204 & 208, 2nd Floor, G VMall, Boring Road, Patna - 800001

Varanasi
Unit No- 301, 3rd Floor, Varanasi Trade Center, Maqbool Alam Road, Khajuri, Varanasi - 221002

View More Information...

Customer satisfaction rating
2%
Complaints
793
Pending
0
Resolved
13
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Honda 2 Wheelers India related photos (107)

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Honda 2 Wheelers India Customer Care related pictures (107)

Honda 2 Wheelers India Complaints & Reviews

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Honda 2 Wheelers India — Warranty battery not exchanged

 santhisnair on Dec 11, 2016
I am santhi s nair. I have purchased an Activa3G from Zodiac Honda Motors, Near railway station, kottarakara, kollam, kerala on 27/01/2016(kl25H4641)After 10 months I have gone to service to the showroom and the battery Warranty) has weak and no capacity for recharging. so they have taken back the battery on 15/11/2016 for replacing from the Honda company. For that I have submitted the copy of the RC Book and service book.Then they informed me that the new battery will give within 4 days. Bit till this date they did not issue the new battery and instead of it they fitted a used battery on 01/12/16.The...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda 2 Wheelers India — My Honda Activa was took away by other customer in Honda Service Center

 swapnilsharma3112 on Dec 10, 2016
I would like to bring your attention of carelessness of honda service centre vaishali nagar, gandhi path, Jaipur.

I left my honda Activa for service in morning (10/12/2016) and went back to pick it up in evening however shocked when people at workshop were not able to find my Activa.for 1 hour they were searching for it however did not found it.Later they came to know that one customer took
away my activa instead of him. I indeed dont understood how careless are staff, security guard who dont check gatepaas.

Kindly do needful as you are losing trust in customers...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda 2 Wheelers India — Service related issue

 Katz guru on Dec 10, 2016
Sir/maam,
I would like to state some service related problems I have faced during my last servicing of my vehicle activa 125. That is, right after my last servicing I got a problems related to engine which was very uncomfortable while driving that was a jerking problem which is still unsolved I don't know what was the main cause of it but which is the only problem I faced right after servicing and I went back for it to be done many a times may be 5 to 6 times but the problems is still unsolved, and they told me to change the air filter too which I did as they've suggested, still then the...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda 2 Wheelers India — I was ask to pay for parts replacement n labor fee during valid standard warranty period

 Rushaid on Dec 9, 2016
My Honda CBR150 stopped & doesnt start again. I took it to the regular service centre Diamond Motors on Elliot Road, Kolkata. Since it was closing time they asked me to leave the bike & they'll call me by morning to inform the problem. However, around 3:30pm next day they called & said the bike is ready for collection. When i went to take delivery they asked me to pay Rs381, that is Rs181 for the Relay Starter which they replaced & Rs200 labor. I refused to pay as the bike is still under Honda Standard Warranty. They refused to release the bike until i paid & they said that due to water seeped into...
Complaint comments  Read comments Complaint category Unauthorized charges

Honda 2 Wheelers India — Drum Damage In my activa scooty

 krishankumar8447 on Dec 9, 2016
Dear sir,

My Vehcle Reg. No.-DL12SHO570.
I was purchase honda activa scooty
dated on 10 september 2016 at Malhotra auto, a-289, vishvakarma colony lalkuan, mb road, new delhi-110044.
Now days my activa scooty drum was damage..
and i have 2 sevice balance for the scooty..
this is tecniqal problem..
plz sir I request you change or repair my scooty drum as well as soon.

Regard
Amit Kumar Gupta
9213646586...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda 2 Wheelers India — My Bike was not working porperly...........................

 Nikhil_Kulkarni on Dec 8, 2016
Dear Sir/Madam,

I am purchasing New bike CB Unicorn 160 dated on 31.03.2016, from Gangn honda Wagholi Pune 27, Last 3 month we are completed my bike was smoking but 1st time showroom, change Blog pistons & they return by bike now it is ok...& that time incharged person told me after 1 month ur bike stop smoking but that time the our bike silencers once again started smoking with oil come from silencers...once again we completed to showroom they have taken 3 day for bike repairing...after 3 days they return my bike...they have told now its of after 3 days bike once again stated smoking...can...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda 2 Wheelers India — Serviceing related issue

 Neelesh Mourya on Dec 7, 2016
Dear sir..
i iam shwar singh mourya mp05mn9136..
from hoshangabad..
here servicing facilities are very delay..
showroom supervisor call me at 3:00pm about receving bike..
and tell me completed ur bike service.

now at 5:30pm its not complete.
they waste my time doing fake call about servicing...
plz resolve my query
thank$regards
i.s mourya
9893520168...
Complaint comments  Read comments Complaint category Institutes

Honda 2 Wheelers India — Activa 125

 Activa 125 on Dec 6, 2016
I bought 2 Activa 125 same model, in one there is a starting problem since first day of its purchase i complained many times they took my scooter 5 -6 times for more than 3 days everytime but nothing has solved yet,
Please dont buy any product from Elegant Honda it is very poor in its after sales services they will not provide you any asisstance/help in case of ur problem....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda 2 Wheelers India — Complaint about defective bike

 naser deshmukh on Dec 5, 2016
I have purchased your honda cb unicorn 150 from ratnaprabha honda aurangabd maharashtra this bike has a many problems since I purchased it and I have told your dealer many times but they did not heared my problems the problems are.
1) both wheels are out.
2) engine is not good
3) average is 35 to 38
4) handle is bend and bowl is out
5) scracthes on tank since purchased.
6) engine noise like old bike.
7) one side pulling.
The bike is defective from company and
You are not taking it seriously.
I WANT REPLACE THE BIKE
Complaint comments  Read comments Complaint category Pharmacy

Honda 2 Wheelers India — Registration pending

 Rajshekhar Basak on Dec 4, 2016
Dear Team,

Please note that I bought a Honda Aviator Silver colour (drum brake) from Jhaveri Honda showroom, Kurla (Rainbow plaza).

I'm dissatisfied with their pathetic service because of the following reasons:

1. They charged me rs 67000 but did not provide any detailed breakdown of score MRP, price of accessories, insurance cost, registration fees. Their pricing is not transparent.
2. They do not deliver vehicles from showroom. Customers have to travel to their far off godown in Sewri, Mumbai for delivery. I had to travel 12-15 kms for the same....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda 2 Wheelers India — About free servicing, damage and staff attitude

 Khalida Firoz on Dec 4, 2016
My self Mrs Firoz Alam who purchased Honda Activa on dated 4 th of November 2016 from Khimji Honda Patia Bhubaneswar ODisha .As per your policy 1 St free servicing should be within 15 days or 750 km, so today we have given for 1 St servicing which was not done up to the standard which is written in your manual apart from this your staff Name Mr Pradeep Kumar dhaul whose behavior was very rude and he don't know how to talk with the Coustmer and even with the ladies.This is the level of the staff who are working in your esteem company even though he is security supervisor who is also not authorise...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Honda 2 Wheelers India — Pilot Honda Bhandup Mumbai. (Vehicle registration not done since 6 months of purchase). HONDA CB HORNET 160R

 Kumar Akshit on Dec 3, 2016
Hello,
This is Kumar Akshit, a Mumbai resident and old Honda customer.
I have purchased a Honda CB Hornet 160R CBS on 09/07/2016 from Pilot Honda Bhandup, Mumbai.
Receipt No.:2016/RC/789 Cash Memo No.: 2016/BC/497. I can send the bill receipt/tax invoice copy if required.
It's been 6 months still I haven't received the vehicle registration number yet.
I have already complained regarding this to Honda (Complaint Number: 1-8534251101) but haven't heard on any solution from Honda yet.
I have regularly (bi-weekly) been in touch with the dealer regarding the...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Honda 2 Wheelers India — Service-Leaders Honda

 ashokj76 on Dec 3, 2016
Sir,

Please provide me Vehicle delivery date of my bike bearing Registration no.WB20AK 1086, speaking to Service Manger in Leaders Honda, it was said that Honda MotorCycle is unable to provide required Spare Parts so, will buy from Local Market.

My question is that " is Honda allow dealer to buy from local Market and aloow same to fit in Bike"

I am wating for your reply....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda 2 Wheelers India — SHOCK ABSORBERS complaint just in 8 month

 harimg on Nov 30, 2016
Dear Sir,
I was purchased Honda CB Unicorn 150 in the month of March 2016. Completed 3rd free service in 9th Nov 2016. Now there is the problem in SHOCK ABSORBERS. So, in service center they told change that & they are charging around Rs. 2800/-. Your are giving one year warranty right.?
My question is, Why you are not change in free of cost.? Other Companies are giving in free of cost....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda 2 Wheelers India — Not starting

 Manish Gullani on Nov 28, 2016
Complain always of not starting up

after heating up engine

I have purchased new activa honda &

till first month this problem coming and

when i went to rajpal honda indore

all staff said the have no time

reg no.mp09sy1464

harish gulani

9826527120

Complain always of not starting up

after heating up engine

I have purchased new activa honda &

till first month this problem coming and

when i went to rajpal...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Honda 2 Wheelers India — Damaged tyres or tyre replaced @ servicing

 Vinod Vathare on Nov 25, 2016
I kept my vehicle @ servicing center 22-11-2016 that time no any damage or vehicle puncture, after 3.45 i received vehicle & i goes outside around 4-5 Km, found 5- Punctures & cut on Tyre. my vehicle i had purchased before 4 months,
I m giving complaint against showroom & service center they replaced my tyre or making fool & harassment to customers, now they not replacing my vehicle tyre & blamming on me about improper tvehicle driving...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda 2 Wheelers India — Poor sales and service

 ykcul16 on Nov 24, 2016
I have purchased a motorcycle cb shine sp on 20 oct 2016 from regency honda jammu. During sales time co ordination is poor. Even no body given basic demo on bike and we don't introduced with bike well.

After one month first service also attended very poorly. Full day bike not atteded and taked to service (First free) within 15 min, which was just temporary wash, even no body set its tuning. I got it tunes from outside by my cost even vehicle with guarantee,. Regency motors don't have even the basic quality for honda product. This is my first purchased in honda bike and i scared for...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda 2 Wheelers India — Honda activa -rusting of parts(front mud guard)

 Jaalkk Jsjkks on Nov 23, 2016
I bought my scooter (Honda Activa) Reg. No:KL 53 G 3205 on 15.05.2014 from Uniride Honda, Malappuram. Since then I use the vehicle almost all the day. As my work place and house are in the town itself the distance covered by the vehicle is not so long.( by this time 10150 kms). There occurred no delay or omission in the case of the timely services scheduled ( free services and paid service) till now. It is during the last paid service at AM Honda Angadippuram I unfortunately noticed some tiny scratches like spots over the front mud pad of my vehicle. I immediately consulted the service personels...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda 2 Wheelers India — SAY SHREE ASHAPURA HONDA ,SANAND not oil in engine IN FIRST SERVICE

 Prem Gohil on Nov 23, 2016
Dear sir/madam

date of incident-14/11/2016
client no.-9898436357

in 1st service, honda service center, sanand shree ashapura honda, his asked him to in 1st service, engine not work properly, and smoke high base, so please change my vehicle immediately, before i have any action.
I made 1st service and 1st time problem issued of engine so this vehicle change in short time

scooter in work shop also in shree ashapura, sanand,

request for a new vehicle return

name-mehul ganpatbhai valand
chassis no. -me4jf505fgu177955
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda 2 Wheelers India — Delay in rendering service and delivering the assigned job

 Gourishank on Nov 23, 2016
Had booked my bike for servicing on 22.11.2016 with Sno.1 nd I was asked to reach the service station at 8:30 am which I did and my problems was noted down and I was told that my bike would be delivered at 3pm.so i waited at the service station.
They didn't attend my bike even after repeated enquiries and I was told that the not all workshop people were competent enough to look at it so I have to wait.finally they attended my bike at 3pm and my job ws completed at 6pm .On asking why this happened I was told that there were lots of pending jobs from previous day because of which there was...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

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