Honda 2 Wheelers India — Honda dealers are charging illegally 2% extra on swiping the cards

Address:

Mumbai City, Maharashtra, 400072

Hello, I name is Ashish and I recently visited to one of Honda showroom "21 Honda" located in Sakinaka Mumbai. I booked the bike and paid them 40K as cash and asked them to take the remaining balance from my Card. They said we will charge 2% extra on any card transaction as we have to pay the Bank. I tried to get more details about the same so came to know that this 2% is nothing but the service charge that merchant is liable to pay to the bank. I called up bank and checked with them and they also said the same thing. I visited the RBI site where it is clearly mentioned that any Merchant can't charge customer anything extra on top of the actual amount. No matter if its a Debit card or Credit card usage. I showed the same document to the Honda manager and he clearly said that "I don't care what RBI says, If you want to use the card then you have to pay 2% extra" and then denied to deliver the bike. I request you to please look into this matter as this is just not about money but the way this merchants try to fool the customers. This is for all the customers to know those who have paid or willing to buy anything and the retailer or merchant is asking for 2% extra. THIS 2% IS SUPPOSED TO BE BEAR BY MERCHANT AND NOT BY CUSTOMER. Thanks, Ashish Singh