Honda 2 Wheelers India — pathetic service honda

Address:

Mumbai City, Maharashtra

Dear All I had bought New Honda Dream Yuga bike on 4.nov.2014.on the time of sale the Dealer had told me about all the details of Honda servicing. They told me that the Honda company will provide 4 FREE SERVICING under warranty period, i.e. within 1 year. We bought this bike only after the assurance about the service policy f Honda. I know that is Honda is best Company in India. All Honda bike is excellent & give excellent average & performance among bikes. Its call bharat ki shan or jaan hai Honda. But as far as the behavior and service delivery is concerned, it is not followed by some service centers, they provide pathetic service & cheat the customers. at the service time (They charge more than the prescribed rate of Honda). At the time of 1st servicing, I had visited your Service center SAI POINT IN MIRA ROAD & the service center guy checked the book told me sir your 1st servicing is Due. we will do the 2nd service. so I said it’s ok do the 2nd service, that time they checked the bike & charged me Rs.800/-.that time I was ready to pay the bill. Again today I had visited your service center For 3rd servicing. The same service center person Checked the bike.Now he has given a quotation of Rs 1360/- which is bifurcated as follows (aap ka air filter change karna padega 450 /-, aap ka carburetor change karna padega 410 /-, many issue Told me without check & restart) Then I asked him, what about free servicing ? He replied the free servicing means, only labour charged will be waived off, but I will have to pay for parts. I was shocked to hear this. It means to you use such a third class material, that several parts need to be replaced within a year i.ei under warranty period. Seeing this i told the service person. Do only oiling & washing after that service center person has told me sir (aage agar kuch issue hoyega to hume bolna mat) i had written exactly the same as they speak to customers. 1st service is Due. 2nd service charge 800/- 3rd service charge 1360/- So I think so 4th service charge direct 2000/- I am right. Is it your free servicing, Then it’s nice… I am very disappointed by your service.No value of words, wrong commitment, YOUR 4 FREE SERVCING is of no use. Sorry to say the words of 4 servicing uses by selling time but after that bad service provided. If you will not give solution, I will have to take a last resort of Social media. I would show your Prospects, how you dealers are misspelling the moterbike. I will say my friends never buy HONDA. Looking ahead for your prompt reply. Thanks & Regards Ashok Gohil [protected]