Honda 2 Wheelers India — POOR service & over charged

Address:

New Delhi, Delhi

Here is brief detail of the incident happen with me & forcing me to go Legal. I took my bike for routine service at Globus Honda Service Station on last Monday & i request their to take test drive before make any job card. So Mr.Sahil took a ride & make a Job card. He said lock replacement cost under free service is 800 Lock Charges + 200 Labour Charges. They also force for change Engine oil every-time even i use only 500Km to 1000Km. As till now i use 15, 000Km & service more then 10 times from same station. So i refuse this time & request again before leaving that please make sure everything is correct & working fine as I can't visit again & again from office. They ensure me for best service. I visit back in evening at 6:00 PM for receive my bike after service. They give me a bill to pay first then I will get the keys. I paid the amount & see they charge me extra. So when i ask they were shocked & said sorry its a mistake i can't refund you due to accounts but next time less this amount. Even they did not return me faulty parts. As I start my bike i found Handle is not moving so delivery boy said come again tomorrow its a mintue job to make this okay. Next Morning i send my office boy there so they said some handle part is broken so you need to pay again. After seeing their cheating I register a complaint on Honda2wheelers care & my call was answered by Ms. Shefali. She give me ref. No. 272593 for resolve this issue with in 3 days. But till now no solution got. Globus Honda (Mr.Anurag Mittal & Staff) calling me & making fake promises.