Honda 2 Wheelers India — Warranty not honoured and substandard product

Address:

Mumbai City, Maharashtra

Hello All I am writing this mail as a formal complaint to Honda @ wheelers 2 months ago still hasn't attended or resolved my problem. Due to this i have faced a lot of inconvenience and loss. I purchased a Honda Activa in April 2013 and though the company advertised and proclaimed the bike will give an average of 60kmph it failed to return a decent 30kmph. I paid a premium thinking its a Honda product and the quality will be great but it failed in satisfaction miserably. My fork got bent while riding but they failed to acknowledge their fault, every service was a effort in vain as they promised it would return the mileage but the bike just failed. And finally the engine broke down and even now Honda 2 wheelers fails to take appropriate action and resolve it but just give excuses. I would like a solution and will not give up on this matter. My mails are mostly answered with an automated reply, this is the level of customer service. A few calls were made to me but i cant get in touch with them. This is very un professional of a japanese company. regards Colwyn f [protected]@riohr.com