Honda Cars India Ltd. Customer Care

Honda Cars India Ltd. Customer Care

Honda Cars India Ltd.

D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road
Navi Mumbai
Mumbai City District
Maharashtra
India - 400706

Customer Care Phone Numbers and Contacts

Toll-free:
Feedback Form

Contact Details

Factory

Honda Cars India Ltd., Plot No. A-1, Sector 40/ 41, Surajpur-Kasna Road Greater Noida Industrial Development Area, Distt. Gautam Budh Nagar
U.P. 201 306

Zonal Office (North & East Zone)
Tel: +91 12 0234 1313, +91 12 0234 1321, +91 12 0234 1327, +91 12 0234 1801, +91 12 0234 1806
Fax: +91 12 0234 1261

Zonal Office - Mumbai,
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra - 400706.
+91 22 6789 5000, +91 22 6789 5001, +91 22 6789 5002, +91 22 6789 5003

Zonal Office - Chennai
Honda Cars India Ltd, Technical Support Centre, Old No 26/New No46, Opp. ICICI Bank, Ambattur Industrial Estate, Ambattur, Chennai - 600058
+91 44 4208 3774, +91 44 4208 3775, +91 44 4208 3776, +91 44 4208 3778

Roadside Assistance24x7
For Allianz Global Assistance
Toll-Free: 1800 103 3121
Tel: +91 12 4426 3121

For India Assistance
Toll-Free: 1800 103 5130, 1800 266 0130

View More Information...
Satisfactory Rating
1%
Complaints
2319
Responses
0
Resolved
7
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Honda Cars India Ltd. Customer Care related pictures (147)

Honda Cars India Ltd. Complaints & Reviews

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Honda Cars India Ltd. — Honda Dealer Cheating case.

 saurabh1239 on Apr 30, 2016
Hi Sir,

I am Sorry to say, but Honda have most worst Dealers Service I have ever ever gone through. I purchased Brio VX AT on 24th of Feb 2016 by exchanging by Alto K10 car. All papers of my Alto car has been handed over to dealer on 22nd Feb. But till 31st March 2016, I had not received the payment of my car. On a written complaint to Honda CEO then, I received all my due amount on the same day from the Dealer DELIGHT HONDA. Now it has been more than 2 months now and I have not received my RC copy and when asked to Dealer about the same, they confirmed RC is in the showroom and...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — Cheating and Rude Customer Service

 saurabh1239 on Apr 29, 2016
I have been tortured by the Honda Car Dealer- Delight Honda.

It has been more than 2 months, I have not received my RC copy now and when asked when it will be issued then they told me I have to pay Rs.5600/- to get the RC whereas I have paid all my dues before getting the car delivered. The Beach head is also Rude Mr. Rohit Gossain. Please help

Dealer Name: Delight Honda, Faridabad

Regards
Saurabh Chakravarty
Purchased : Honda Brio Vx
Purchase Date: 24th Feb 2016
Car No: HR 51BH 3346
Email ID : Saurabh1239@gmail.com...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — Spare parts of amaze

 Sharvani dilipan on Apr 29, 2016
I was stranded in the middle of the road as i couldn't turn the key inside the ignition control. Got stuck. So called up road side assistance and they turned up after 6 hours. Finally my vehicle was taken to the nearest centre (Trichy) at midnight. The next day they said have to change the entire unit. But spare parts were not available there it seems.So they said they will contact either chennai or noida centre and call back. But didnt. When we contacted they said that the order they had placed for the spare part hadn't been viewed by the other centre at all and finally said that it would take...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — Service center at siliguri

 Amlan Jyoti Chakravarti on Apr 24, 2016
I had sent my Honda City ZX (WB 26 C 8466)from Mathura Tea Estate to the service center at Siliguri (approx 140 Kms ) after taking prior appointment on 27.02.2016 at 9.30 am for servicing of my car.On the same day in the afternoon I received a call from the service center informing me that they do not have any parts available which are required for the car. A amount of Rs 2803 was paid which include Rs 1995 as labour charges I was told that the following parts are required 1)FR Lower arm LH & RH, 2)FR Link rod LH & RH, 3)Stabilizer bush - 2 pc, 4)Engine mounting gear box side, 5)battery clamp, 6)petrol...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — Regarding lucky draw after purchasing the Honda Amaze before Dec 2015.

 Suresh Chand Shukla on Apr 23, 2016
I have purchased Honda Amaze car from your Solan dealer in Himachal Pradesh. While purchasing my car during the month of Dec 2015 your sales person Mr. Ankush has informed me about lucky draw & assured gift of 15000 rupees accessories from honda cars, this was also announced in various FM channels also . I do not received any call from your side regarding this till today. Can I ask you about this draw or my 15000 rupees accessories. This is only for the attraction of people Or a marketing strategy ? Please clear it with innocent people like me who is still waiting to add the accessories. Do people...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda — Suspect fraudulent swapping of car parts at pinnacle honda kolkata

 Sinjini Chakraborty on Apr 23, 2016
With grave concern, I would like to bring to notice that my car, Honda Brio Hatchback was sent for paid up servicing at PINNACLE HONDA SERVICE CENTRE near Ruby, Kolkata on 19th of April in a perfect condition which was also checked by the concerned people there.

But after the servicing got over and the car was brought home we could detect the back seat of the car was totally dislodged from its place which was raised immediately to the concerned center which then sent a technician to our home. He on scrutiny confirmed our worst fears that indeed our new seat was swapped with some defective...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda — Delivered defective honda mobilio

 Rahul Agarwal on Apr 21, 2016
I purchased a honda mobillo on 13 jan 2016 from platinum honda meerut. My car no. Is up15 bx 1672. This car is haivng manufacturing defect in power windows. I complaint about this on honda helpline as well as to the showroom but unfortunately i am not able to get a satisfactory response....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — Servicing.

 Tanveer Latif on Apr 20, 2016
Deccan Honda..I was asked to replace the sensor for oxygen because the car was knocking.. there was no other problem .. but after changing the sensor when i took the trail there was too much vibration in the car.. when asked i was told to replace the bushing and was told that this an old car and 2006 model automatic..and hence i should change the car because the spare parts are also not available. This is unbelievable. I have 2 City and never got such pathetic service before. I have spend almost Rs 40000 in last few weeks only on servicing. I request some one to take immidiate action on this.....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — Time waste and bad workers response

 Khushal Patodia on Apr 18, 2016
Sir,
I was running honda brio since 1 year .
And while servicing a got a lot of problems.
I don't need to clarify
Iam just giving you and example of your faults,
There is change in rear side seat lock
Worth rs 75 about and iam an mechanical engineer it takes hardly 5-10 max to change.
By taking 10 to 15 of paper work
It should complete in 30 ok..
But i spent about 2:45 hours at your service station.
Look their slip of service repair for that {attached in this e mail}
Sir toyota giving their whole service in 60 minutes...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Honda Cars India Ltd. — Delay in services in visakhapatnam

 chan_2198 on Apr 18, 2016
Dear sir/mam this is chandrashekhar chanthati, owner of honda city having register number AP31CS5767 from visakhapatnam informing you that i gave my vehicle on 04/04/2016 to replace silencer. But till today i didnot receive my vehicle back and also the service people are responding including manager. please sort out the problem as early as possible to avoid any kind of inconvenience.


thank you...
Complaint comments  Read comments Complaint category Desktop Computers

Honda Cars India Ltd. — Purchase of new vehicle

 srikanth18 on Apr 15, 2016
Sir,
I am janakiramayya, i am a customer of your honda group from 2004. In 2004 i purchased a honda city(Engine no :li5a30009092, chassis no : makgd852b4n104539) from sundaram honda, vijayawada. I enjoyed the drive and the experience of that honda vehicle and used for seven years. Now with that experience and belief in honda brand i purchased a new honda city vehicle on 25/03/2016 from elite honda, rajahmundry. (Engine no: n15a14400198, chassis no: makgm85lagn200189). From the day i purchased vehicle there is a noise near the dash board, which i informed the honda advisor and he told me...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda — About refund money

 anil k on Apr 13, 2016
Sir mi 12/4/16 ko ticket book kar rha tha jab maine make my payment kiya tab error dikha diya ticket bhi nhi hua or SBIbank say paise bhi cut gaya. plese tell me sir what can i do now.my a/c no-30300240336...
Complaint comments  Read comments Complaint category Internet Services

Honda Cars India Ltd. — They couldn't able to provide the solution on the avn from last four months

 JayadevMS on Apr 13, 2016
I have a honda city vx(O) top end model and finding lot of issues in the navigation. Unfortunately nobody is having idea and passing the ball to someone from last 4 months in our service center bengaluru. I don’t want to do any r&d in the cars.

I would like to know the sla for the issues reported to the customer care. Ticket no 1-4051064798. I am waiting for the solution from last one month and no body turned back....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — I'm complaining about the dealer

 Safdar Hashmi on Apr 13, 2016
Hi I'm already a customer of Honda ...I'm from Trivandrum, state Kerala, India... I own a Honda City ... I decided to exchange my 2013 Honda City to new one .. I went to two showrooms the experience I had was weird ... First u went to Perfect Honda they were the most cheapest persons I had ever met ... They offered me a good exchange price at first but when I visited the showroom for booking they cheated me they were not interested in exchange and offered me a cheap price ... They insulted me ... I was with my family and we had a weird experience from that showroom. A team manager named Mr Biju...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — No pick coupon on diwali fastiwal

 Parveen Bhukal on Apr 12, 2016
I worked legend honda jind as a sales executive and in the month of diwali festiwal i complite my target in this target 16000/ rupees give me but no money recived me tody till they irnore me and told me your coupon lost but another sales person they give coupon plese reslove my compland and held me to give my 16000/ rs plese it is my hard work coupon...
Complaint comments  Read comments Complaint category Credit Cards

Honda Cars India Ltd. — Faulty vehicle delivery

 sunilvats on Apr 12, 2016
Two Days back I purchased a Honda Amaze car. It is giving me problems (not starting easily and stopping inbetween) . Now they are asking me for Road Side Assistance policy for a brand new car. Dealers response is also not cooperative. Complained to Custommer care of honda, still not received any SMS confirmation of my complaint for 2 hours....
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — Worst experience with capital honda - airport - chennai

 Raja Muthiah on Apr 12, 2016
I purchased honda brio from capital honda - three years back.. Last week fixed an appointment for service, and the driver came and picked up the car @9:30am saturday. As per their commitment the car has to be dropped at home by same day evening. Till 7:30 pm i didn't get any call's from anybody from capital honda. So i called the driver and he said that he is waiting for a customer @ mahindra city since 5pm. He told that he will hand over the car night itself. I called him again @ 8:30 pm (In between i called more than 20 times, and he replied the same), he told that he will be delivering the car...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Honda Cars India Ltd. — Ac work not done properly and again paid 3444/-

 navbirsingh on Apr 12, 2016
I iqbal singh r/o 14-a vishwakarma park, laxmi – nagar, delhi 110092.I have complain regarding my Honda amaze diesel car, Actually i submit my car for accidental repair and for car service as on date 18-01-2016 at NATH MOTOR PVT LTD.A-30, mohan co operative industrial estate, Mathura road, new delhi – 110044, ph 011 43299999.My car details :-
My car no. DL4CAN8927, model –amaze diesel, chassis no. MAKDF254GDN002847, engine no. NI5A12014797..Paid amount 55346/-
For Accidental repair paid amount 46828/-invoice no. SER-INV-DD161-1516-15678, date 29-01-2016,
Car service...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — Honda amaze clutch assembly burnt out

 nikhilsoni27 on Apr 10, 2016
It's been just less than 2 years that i had bought new honda amaze.Total km driven is just 11000km. I tried to start my car on 09/04/2016, when i turned out the engine i was not able to change gears in it.I called my rsa they shifted it to crystal honda service center, wagholi branch where before even inspecting the car they said it's clutch assembly is burnt out and total expenses will be around 23k. I am a good driver and my driving skills are proper. So this is totally a kind of fooling people by honda.
If its really burnt out then honda should take their responsibility as its their component...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — Bad service by elite honda - rajahmundry

 Sai Teja Pennada on Apr 9, 2016
This complaint is regarding elite honda -rajahmundry,
Last month i've give my car honda accord bearing number ap 31 aj 2499 to fix the problems regarding the power windows & boot space door... They have informed me that the problem is with the cable and the switch and can be repaired by replacing them with new one... They have done what they said but the problems have not been solved yet... Now they were telling that the complaint is with the motor but not the cable and the switch ... The mechanics were not even in a position to find what the problem is... They have kept the car for more...
Complaint comments  Read comments Complaint category Car Service Centers

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