Honda Cars India Ltd. Customer Care

Honda Cars India Ltd. Customer Care

Honda Cars India Ltd.

D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road
Navi Mumbai
Mumbai City District
Maharashtra
India - 400706

Customer Care Phone Numbers and Contacts

Tollfree Phone:1800 113 121
011 39898918
Phone:+91 22 6789 5000
+91 22 6789 5001
+91 22 6789 5002
+91 22 6789 5003

Factory Address
Honda Cars India Ltd.
Plot No. A-1, Sector 40/ 41
Surajpur-Kasna Road
Greater Noida Industrial Development Area
Distt. Gautam Budh Nagar
U.P. 201 306
Zonal Office: ( North & East Zone same as above)
(Tel)0120 - 234 1313/ 1321/ 1327/ 1801/ 1806
(Fax) 0120 - 2341261

Honda Cars India Ltd.SPL-1, Tapukara Industrial Area, KhushkheraDistt : Alwar Rajasthan

View More Information...
Satisfactory Rating
1%
Complaints
2124
Resolved
4
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Honda Cars India Ltd. Complaints & Reviews

Honda Cars India Ltd. - Manufacturing defect/poor service

User
 shivanichatrath on Jul 25, 2015
I am the owner of honda city vx mt (i dtec) which i bought it from pink city honda, bhiwadi, rajasthan on 25 june 2015.the next day i was facing some problem in the clutch and brake which i have informed to the salesman PREM CHAND of pink city honda, bhiwadi, rajasthan who has entertained me earlier while buying a car and got the reply that when car will be taken for the first checkup then it will be solved.and now when i went to the service station SHEETAL HONDA, sri ganganagar, rajasthan (335001) for the first general checkup and there the head technician diagnosed that there is a slip in the...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. - Honda Amaze-Complaint within few months

User
 kiranbaby on Jul 23, 2015
Hi, I have purchased a Honda Amaze car 8 months back. My car got breakdown on 18th July, 2015 on a long drive. We tried to reach out for Honda assistance by all means and finally we got help from the nearby Honda service centre after 5 hours. I got stuck in an isolated area for almost 5 hours with my family. The service agents took the car to their service centre, lifting it by a crane. In the next few days they could not find out the trouble with my car and I got really frustrated with the issue. Yesterday 22nd July, 2015 they informed me that the ECM unit of the car got damaged and needs to...
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Honda Cars India Ltd. - Honda Amaze Starting problem Not Any clarification by Pushp Honda

User
 Ashvani Singh on Jul 23, 2015
I complaint many time in Pushp honda but not solve it.Starting problem And front seat sound issue 4 time cheq by macanic but problem are stand .battery karab hai...nahi hai...self problem kr rha hai...these time of nonsens tell by him but problem are same 5 mint run sound system in car ...then car not start again .when i plug a battery or push the car then start... so i req to all of u plz solve my car push problem and front shet problem... UP 71 V 0011 RAVINDRA KUMAR 86013635555 KANPUR-FATEHPUR...
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Honda Cars India Ltd. - Balance rod issue

User
 yashvijay singh on Jul 23, 2015
Dear Sir, I Bought Honda amaze 6 months back From Rudraksh Honda Aimer. and in spite of several times alignment setting my car is still eating the front tyres. and i am not getting proper service also from the dealer. after complaining no one from the company has come to see my car and already 15 days has been passed kindly solve my problem as earliest....
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Honda Cars India Ltd. - Regarding service provided by vaishali service centre patna

User
 changu2015 on Jul 22, 2015
My honda amaze car reg no-br01-cf-2992 registered in the name of my wife mrs manisha singh, met with an accident on 06/07/2015 where its front bumper and left side light got damaged which caused some scratches on the left side of the car. We deposited the car to the service centre on 09/07/2015 they committed that they will return the car on 22/07/2015 with all the required servicing done. Today when we went to collect the car we found that the bumper is not fitted 100percent well some scratches are still there, scratches on the back door is not been entertained at all . On asking the reason service...
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Honda Cars India Ltd. - Insurance Claim & After Sales Service

User
 Piyush27Agarwal on Jul 21, 2015
One of the worst companies I ve come across in terms of customer care & after sales service Bought Amaze 4 months back from Pushp Honda, Kanpur. Honda Sales team is too lucrative nd promised more than they could fulfilled at the times of sales. Took zero depreciation insurance as told by them. Got few scratches nd a small dent which I thought could be claimed as communicated by Honda. My brother took it to service on 7th July to their service centre in Kanpur nd from dat time the mental harassment started. Nobody responded nd took care to provide proper customer service as to what Honda...
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Honda Cars India Ltd. - Complaint Against Authorised Dealer - Southend Honda Delhi

User
 sambitbasu on Jul 21, 2015
This is with reference to the repair and insurance claim. Kindly note that the final invoice amount for invoice issued to me was Rs. 33279, while that issued to the Insurance Company was Rs 31013.20. You may kindly notice that there is a discrepancy on the amount issued for the repair work undertaken and this difference is Rs. 2266. This should not have been the case. Despite my repeated enquiry with the dealer-cum-service provider, I have received no response. This only adds to my suspicion of wrong doing, and such careless approach is not expected from the dealers of Honda. Kindly look...
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Honda - Dio Vehicle purchased during October 2014 is not starting all of a sudden.

User
 Shashank TR on Jul 20, 2015
HI my name is Shashank and i reside in Bangalore, Karnataka, India. I had purchased a DIO from SILICON HONDA, MYSORE ROAD on 22/10/2014. Today 20/07/2015, the vehicle is not starting all of a sudden. I called the people from HONDA, but they refused to even speak properly. The place where i stay is hardly 5 mins from the Showroom. This pathetic behaviour has made me very upset. Please look into this, as i am a student, and i need the vehicle....
Complaint comments Read comments Complaint category Motorcycles & Scooters

Honda Cars India Ltd. - 3rd free service

User
 palarup on Jul 19, 2015
I purchased my car on 12th Jan'15. I booked my 3rd service on 5th Jul'15 in your authorised service centre at Ring Road Honda, peeragarhi for pick and drop of my car DL4CAW 5239 on 18th Jul'15. I reminded them on 17th Jul'15. They missed the date, no communication received why they failed for pick up. While contacting them, very casual approach to handle the customer which gives a feeling of harassment. Again they committed to pick the car on 19th Jul'15. But as on time i.e. 10-45 AM, no communication received from them for pick up time, driver name etc. So far for getting the service I have consumed...
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Honda Cars India Ltd. - Grab handles not provided at the back seat in Honda Amaze Emt model

User
 Emt Amaze on Jul 18, 2015
Sir, I, Dimple Bharti have purchased new Honda Amaze Emt model from Prime Honda Capital Car Pvt.Ltd, Patparganj, Delhi on 30 June, 2015.Registration number of my car is Dl 14 CC 1318.I am facing great problem as no grab handles are provided at the back seat on both the sides of the car and a lot of difficulty is faced by all the senior citizens.Even the old people need it for their safety purpose. I kindly request you to get the GRAB HANDLES fixed at the back seat of my car as it the basic necessity for the old people.I need an an early action.Quick response would be highly appreciated. Thank...
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Honda Cars India Ltd. - Accidental car

User
 surinder66 on Jul 18, 2015
Sir I had purchased honda city diesel top model, which got accident last month now company is asking 5 % of the total value to make an estimate that is totally unfair no other company ask for that much amount this is my 1st experience with honda company and sorry to say its realy bad.please solve my problem asap...
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Honda Cars India Ltd. - Complaint Against Honda City 2012 Mdel-Airbags not opened.

User
 jujuguddu on Jul 17, 2015
Here i am(Kaushal Thakur) complaining against Car NO. RJ27 -CD-5755 Honda City I v tech top model manufactured in 2012, i had purchased the car from Autokam Honda Udaipur Rajasthan. I got accident on 15th of July 2015, but at the time of accident my seat belt get locked but airbegs did not open and sensor did not work properly. Currently my damaged car laying at Sunshine Honda Service Station Sitapura, Jaipur, Rajasthan. Insurance Surveyor denied to cover airbags in my car no RJ27-CD-5755 For the god Sake I am safe otherwise cause of manufacturing defect i could be injured or dead,...
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. - Multiple issues in new Honda Brio car - Nobody to look into the matter

User
 Sheetal Mistry Solanki on Jul 17, 2015
Height of irresponsibility/ harassment from honda! Not at all all expected & accepted specially from honda! All kind of issues faced in these 5.5 months- issues in terms of quality & service. Nobody is will to take the responsibility to resolve the issue properly!

The reason to go for honda car was the reputation & the quality- its all fake! Regretting now! Really shame!

1. I purchased honda brio car in dec 31st'2014 from the dealer linkway honda- andheri!! They provide the car which is damaged- it already has a leakage issue- so much that rain water...
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Honda Cars India Ltd. - poor response by M/s Spectrum Honda, Guwahati on booking slot for second free service

User
 Anupam Borah on Jul 16, 2015
I had purchased a Honda Amaze petrol vehicle in Feb '15 from your Guwahati dealer M/s Spectrum Honda ( M/s Ghosh Brothers). Yesterday, 15/07/15, I had booked a slot for the second free servicing of my car with registration no. AS01BQ 5657. I was concerned as the date for the service was past and I could somehow arrange time for the servicing on Friday, 17/07/15. The girl on the phone (no. 9854045925) confirmed the booking and clearly told me that I am no 01 on the list and should arrive before 9.00 am on friday. Surprisingly, when I called today in the morning to confirm I was told that my vehicle...
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Honda Unicorn - Regarindg front Disc plate manufaturing defect or could not repair

User
 Mahesh Kardekar on Jul 16, 2015
I have bought Honda unicorn 150cc in FEB 2012. After one month immediately front disc plate having problem with noise at that time I think its my mistake with driving and I changed it with disc plate and disc plate. But I am wrong its manufacturing defect i think so because after that past three years I have changed it 5 times.Its bad impression for me against Honda brand name now I hate Honda unicorn I have spent lots of money only for this . No solution I have tried different show rooms but its not worked still I am facing this issue If anybody having this problem please do complaint it and if...
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Honda Cars India Ltd. - Non delivery of smart card

User
 debabratad on Jul 16, 2015
I have got delivery of my Honda Mobilio on 30th Oct 2014. My car Registration No. is WB 06L 2675. Till date I did not get my Smart Card and all the time on enquiry some false committment is given. My dealer name is " SHREE HONDA', Kolkata, West Bengal....
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Honda Cars India Ltd. - Unethical Behavior.

User
 Shahab Ali Usmani on Jul 15, 2015
Dear sir, Its my complaint regarding the unprofessional and unethical behavior of the Stallion Honda service center, Faizabad road, Lucknow to it customers. I have given my car Honda city V diesel UP32 FL 0852 for routine Services and some minor accidental work on 2nd july 2015.I own a Honda Assure Nil Depth insurance.For which i was informed that my car will be delivered within a week. today its now 15 july, no news when they will deliver the vehicle.They neither call to tell you the status nor receive your call. I would have called at least 100 of times. Every time if they receive your call...
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Honda Cars India Ltd. - Not repairing car city vmt kl35f6323

User
 jagajeeve on Jul 15, 2015
Sir, 1. I am a serving Army Officer. On 03 Jul 2015 my vehicle City VMT KL35-6323 was admitted in Peninsular Honda, Kochi (Cochin) due to hard reverse gear engagement. 2. Till date (15 Jul 2015 ) the Car is not repaired. I am incurring an expenditure of avg 500 Rs per day to commute between residence and office. Even after complaining to the help line 1800113121 and speaking to them on four occasions all they could do was to allot a complaint No 1-3020341300. As per the information received on 15 Jul 2015, they are waiting for two parts to come from Noida and they have no idea as to when will...
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Honda Motorcycle & Scooter India Pvt. Ltd. - One of the biggest scam of Honda (Billion Dollar) which no one might have noticed.

User
 aliansoftware on Jul 15, 2015
I bought new Honda Activa 3G before around a month ago. It was my vehicle's first "free" service but I received a bill of around 500-600Rs. I contacted service center (Anand Honda, Address: Anand, Gujarat, India) and raised query against bill and asked that why am I getting bill for oil change even after having around 328km of usage only? The person responded that even a customer who used only 75KM, in 1st month, had to pay for oil change. The reason, provided by him, behind changing oil was that all metalic and moving parts of vehicles may generate tiny metal particles which may spoil engine...
Complaint comments Read comments Complaint category Motorcycles & Scooters

Honda Cars India Ltd. - Non fulfillment of commitments

User
 shivani salwan on Jul 14, 2015
Dear Sir I Shivani Salwan, Ludhiana purchase one Amaze Honda car Registration No PB 10 FE 9117 from Vidhata Honda AKC Motors, Ludhiana, Punjab in the month of June 2015. They were giving us false commitment before sale of car that they will provide us accessories like seat cover, matts etc., but in-spite of our numbers of reminders and even two services of car has already been done, no one is ready to provide the said accessories even after completion of one and half months, we are getting very poor services from their end and we have very bitter experience of after sales services of honda...
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