Honda Cars India Ltd. — express honda - tirupati - car delivery and color options

Address:

Chittoor, Andhra Pradesh

Dealer: Express Honda, 11-21-B2 Renigunta Road, Tirupati, Andhra Pradesh. I've booked a Honda Mobilio V petrol model by paying an advance of Rs 150, 000/- on May 27th 2015. Color chosen was Titanium breeze. the delivery date given to us was between 12 and 15 June. When we called them on 9th June to arrange for cheque and other logistics to take the car, they have informed me that the color chosen is no longer available. We have to wait for another month if we wanted the same color. So they have forced us to change the color. on 15th we've forcibly changed the color to 'Red Pearl' and this time the delivery date is given to us is 27th June. We've called the dealer on 22nd June for logistical arrangements, again the dealer has informed us that the color is not available and forcing us to change the color. If you don't have the colors, why to show them to the customer. if you cannot stick to the delivery dates, why to promise the same to the customers. is this the way you treat the customers? as a result of this frequent change in the delivery dates and forcing us to change the colors, I've incurred huge mental tensions in addition to the below: 1. since from 12th June, I am hiring a rental car for my school going kids. 2. when can i get the possession of the car 3. how many times i need to change the color 4. is this a ploy by Honda cars, to force customers with whatever colors they have in their warehouse 5. Is this the way you treat the customer Please let me know what can i do with this errant behavior of the dealer. I do not want other customers also suffer like me. Regards, Rajesh +91 [protected]