Honda Cars India Ltd. — Fake promises made by Honda for there sale, registration no. Not provided, no response to the problems, lame excuses provided

Address:

Lucknow, Uttar Pradesh

This is my first time to try for Honda car so i bought honda city top model from Aracelli Honda which made me feel in a lot of trouble not only for a single issue but many and i really criticize Honda for not taking any action against the dealer. I have other cars too toyota (fortuner), mahindra (xuv500), tata (safari) none among them have either delayed anything and there responses were amazing but Honda being such a big brand also, not at all trustworthy maybe because of such dealers i am not recommending any of mine friends to go for Honda cars nor will I say to anyone in future too. The problem i dealt with are-

1.FAKE PROMISES - there manager (U.B SINGH) and his colleague DHARMENDRA came to my place Faizabad and just for their sale they convinced me by telling fake promises and none of there commitment were done, they told that accessories such as matting will be free but they charged for it at the time of taking the car

2.LATE DELIVERY-as i took the car from Lucknow aracelli Honda they called me to deliver the car maximum by 7 pm so i reached over there at time but they delivered the car very late around 10 pm late night

3. NO. REGISTRATION NO. PROVIDED UPTILL NOW- i took the car around 15 days ago but until now registration no. has not been provided by them i want to go out but just because of registration no. I can't

4.ADVANCE NOT RETURNED- the advance taken of rs.10900 taken by them has not been returned until now and when i ask for it there responses are completely unprofessional and feels like they aren't in mood of returning, they tell that they are out of station and other lame excuses are given by them no one is taking the responsibility

5. COMPLETELY UNRESPONSIVE- the customer support no. provided by them which is handled by SONAM KAPOOR she neither pickups the call and if she does the replies are just useless and the R.T.O work handled by DEEPIKA the same problem is with her too

[Staff included U.B SINGH (MANAGER), DHARMENDRA (COLLEAGUE), SONAM KAPOOR(CUSTOMER SUPPORT), DEEPIKA (R.T.O WORK)

is this the way of Honda for making there sale i just want that effective action should be taken by Honda immediately.

This is my last method to approach to them. if it isn't resolved i won’t have any other option other than going to consumer court and lodging a complaint against them and Aracelli dealership i have each and every documents to prove my true worthiness along with the surveillance footage of them coming to my home and all the fake commitments done by them so i just hope that i don’t have to go to that level but they have made me to cross my patience level so just take my each and every words into consideration immediately and act for it.
Buyer- mr. shukla
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