Honda Cars India Ltd. — Faulty and local cheap quality accessories

Address:

Chandigarh, Chandigarh

I bought my Honda BRV from Harmony Honda, Chandigarh on 25th July and opted for accessories from showroom as per Honda brochure including the reverse parking system

The reverse parking system started giving problem from 1st week and it was repaired at Harmony Honda once. Then the car was brought to Delhi and yet again it stopped working. On going to another dealer of Honda for repair, I was asked for warranty card of same which was never provided to me. I made them talk to Harmony Honda and they repaired it . On asking Harmony telephonically which make it is, I was told it is of Nippon . It again stopped working and I asked Nippon to repair it and to my astonishment, they said this system doesn't belong to them and infact Nippon doesn't make it for Honda

On investigating further, I found out that the system belongs to a Chinese make Torq company which is available online only.

The dealer ie Harmony Honda has refused to replace it with genuine accessory and have cheated me with a fake accessory taking money for the genuine part. I have the invoice copy of accessories from them .