Honda Cars India Ltd. — Manufacturing defect/poor service | |||
I am the owner of honda city vx mt (i dtec) which i bought it from pink city honda, bhiwadi, rajasthan on 25 june 2015.the next day i was facing some problem in the clutch and brake which i have informed to the salesman PREM CHAND of pink city honda, bhiwadi, rajasthan who has entertained me earlier while buying a car and got the reply that when car will be taken for the first checkup then it will be solved.and now when i went to the service station SHEETAL HONDA, sri ganganagar, rajasthan (335001) for the first general checkup and there the head technician diagnosed that there is a slip in the clutch which is because of the problem in pressure plate of clutch which is the "manufacturing defect". But when i talked to the dealership pink city honda, bhiwadi, rajasthan they replied that this may be or may not be the manufacturing defect As clutch may spoil after one day and we cant help you now and you should have to pay for the new one..And from 14july car is still in the service station. they are opening and again assembling the car parts 2_3times .they are saying they did't have new clutch in workshop, really?? .i just want to know that if the latest launched car which is the topest among all n i am owning the top model will cause such problem in jus ten to fifteen days and driven only 2000 km then who is going to buy this car.and if any customer who spend rs 1350000 for the car will get such pathetic replies that problem is not a manufacturing defect which is diagnosed by the head technician himself. then who is going to buy this poor quality cars.and now when i talked to the dealership in bhiwadi they are repling that this is not under warranty it can cause problem in just 20 kms.means what the hell honda is providing such poor quality and claiming the best quality to be provided to the customers.i want my car to be replaced.why do i accept defective car of honda and why should i pay anything to them as this is a manufacturing defect . i hope honda which is known to be the best quality providers and the best service providers will resolve my problem and help me to get my car replaced asap as i dont want defected peace Regards, Akarsh doomra [protected] Sri ganganagar, rajasthan Pin code-335001 Was this information helpful? | |||
Honda Cars India customer support has been notified about the posted complaint. | |||
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