Honda Cars India Ltd. — Mirror was broken to remove the car keys

Address:

Bangalore, Karnataka

Car keys were left inside the car & car lock was locked bearing Reg No. GA 04 C 6561 on 09.05.2015 in Bangalore. Complained to AKSHARA MOTORS, KANAKAPURA ROAD, BANGALORE. Service persons arrived at site & suggested to break open the rear door glass to remove unlock the car. I tried to convince them that there will be some other options to unlock the car. But they did not listen to me. After that I called upon service head of AKSHARA MOTORS & tried to convince, but in vain. I got a reply that immediately take decision of breaking the glass or else service person will go back. After that I took a hard decision of breaking the glass. Ultimately glass was broken & refitted at the service station with a cost of 1000/- (Invoice No. SER-INV-DD[protected] Still I believe that being such a reputed company there will be simple solution to unlock the car by taking consent of the owner with some proper authentication. Request to go through this complaint seriously so that next time if this repeats i will have a solution for the same