Honda Cars India Ltd. — Poor mileage & very poor service

Address:

Coimbatore, Tamil Nadu, 641 004

Vehicle no. TN 37 CM 1391

I purchased the above registered vehicle end of September 2015. Right from the day of purchase the vehicle was not giving the claimed milage, hardly it gives 9.2km / ltr. in city & hardly 12.2km/ltr on high ways.

My vehicle was given for servicing on 3rd April 2016 clearly highlighting to check the milage, side indicators & reverse parking sensors. But nothing was done. No milage was checked. No vacuum cleaning was done, just the vehicle was washed and returned.

When the vehicle was sold your dealer promised a minimum milage of 15km/ltr
where as it is hardly giving 9.2km/ ltr.

So far I have tried many times to reach the service manager of service in TVS but of no success. This is absolute ridiculous.

Under these circumstances pl let me know what action you will take to solve my problems & difficulties.

Regards,
Shiva