Honda Cars India Ltd. — Poor Service/ Response and pathetic behaviour of Honda Dealer of Jaipur- Pink City Honda

Address:

Jaipur, Rajasthan

I am surprise to share my experience with one of the Honda dealers in Jaipur. Yesterday I had put in a test drive request on line and got a call today from Dealer- Pink City Honda. I requested them for a test drive of Automatic variant of Honda City, which was up front refused by Receptionist and when I asked the reason, call was transferred to an executive by name of Shravan, who clearly refused that in Honda, we do not have a policy to offer test drive of Automatic variant and neither same is available on our dealership. Its actually surprising that in today competitive world, how can a dealer of a renowned Brand- HONDA, can behave and respond to a customer in this manner. How it is possible that a dealer of Honda is not having an automatic variant and can refuse for a test drive? This clearly reflects un professionalism and is spoiling the Brand and Company name of Honda in the market by such a rude and pathetic behaviour of Dealer. I sincerely appreciate the Brand and thus made up my mind to buy a Honda city Automatic version, however post this experience with dealer, need to re think on my decision now. Regards Amit Sarin [protected] [protected]@yahoo.co.in