Honda — Faulty car

Address:

Gurgaon, Haryana

Dear sir,
On 31st july, 2015, i bought honda mobilo i - dtech v (Optional) , from honda dealer ring road honda, gurgaon.

The car was given without pdi. There was no coolant, no wpier - fluid, scratch on the bonnet, the tyres were deflated & paint was scrapped off from the driver door. I was told that scratch would be removed while doing the teflon coating. I was forced to take the delivery because of the auspicious time & day. .

On checking, at the time of booking, registration series 4c and 10c series were going on, in janak puri transport. I wanted a total of seven with the above series. As my billing address is of paschim vihar which comes under janakpuri transport authority. But since i had complained against mr. Amarjeet singh, gm, ring road honda, to take a revenge, he booked my cars number from wazirpur transport authority where 8c series was going on. I had specifically mentioned at the time of booking that i don't want combination of number 8 since it doesn't suit me. Number 8 is shani number & doesn't suit me. Even i had told that even the temporary number shouldn't be a combination of 8. Since i am paying for the above and there is no obligation and it is legal to obtain a number of choice by paying a premium.

Now to be continued. . .

The above was communicated to honda customer relations till 29 / 08 / 2015 (Honda reference no. 1 - [protected]. Till today 07 / 09 / 2015, the car has done a mileage of 2362 km.
As communicated, suspension is faulty and ac of the car is not stable. Within just over a month of running, left door has started rusting from the joints.

The right side driver door is making a nock sound. On getting inspected by ring road honda, gurgaon service center personnel said that it is a manufacturing defect. Whenever you have time, leave the car for two days as the joint with the main frame of car from right door needs to be re - weldded with the roof.

The music system is not working properly.

As per specifications of mobilo i - dtech, it is supposed to give 20kmpl in city conditions & 24 in ideal conditions.
I have purchased many cars & suvs i understand that in breaking in conditions a new car is low on pickup and milage but not as low as 12 - 13kmpl which this particular mobilo is giving.

It is more than one month since i am in communication with honda customer relation. No one from honda has bothered to inspect the vehicle.

Now mr. Amarjeet singh ring road honda communicates that we have given you a discount of rupees two lakh rupees. As given to understand i was told it is a 2014 model and as per date there are no changes in the car also. I also exchanged my old car (Chevelote optra mangum diesel lt top end of 2007 model new purchase price rs. 12, 50000 / - rupees twelve lakh fifty thousand only) the discount was given by ring road honda because there was a scheme going on, that it being a 2014 model. It wasn’t a bargain. If i was told that i will be given a faulty car in exchange of my old car, i would have never accepted it.

Now my main concern is that what all more new problems are going to come with the car. The above car is
Full of manufacturing defects and has to be replaced.

With regrets,

Raman sachdev
Mobile : [protected]