Honda Two Wheelers — problems in my new CB Trigger

Address:

Mumbai City, Maharashtra

From – Anant pawar Address – 2c/304 NG sun city phase 1, Thakur village Kandivli E, Mumbai –400101 Cont No - [protected] Vehicle - CB Trigger Black ( MH 02 DV 6947 ) Chassis no – ME4KC191AF8066009 Engine no – KC19E80096612 Date of Purchase – 17 th Jan 2015 Respected sir/madam, I have purchased CB Trigger black colored bike from venetian Honda borivali west. Since I got the delivery of motorcycle I am facing lot of problem in bike. 1) I was told the price of bike as 80, 000 and when I went to take delivery they asked me to pay 3000 extra without any prior notice saying that the price have increased. Whereas I had booked it with the price of 80, 000 2) the day I got delivery of bike I am experiencing lot of missing in bike, it doesn’t run smooth feels like there is something wrong with the carburetor. 3) very next day I started feeling the imbalance in the bike. 4) front tire wasn’t stable at all. Bike handle was also heavy. 5) I called abhishek from venetian Honda for this problem he asked me to contact sanjay from HEM agencies. He said the bike is new it will get adjusted within two three days don’t worry. Then I went to take my vehicle number after six seven days till the time the problem was increased. 6) he took the bike in the workshop and adjusted the handle main bolt. the problem wasn’t solved I again called and took the vehicle to them and again they loosen the same bolt and gave the problem was still there. Infact the handle started shaking a lot and I could feel the play in the cone set and handle of the bike. The whole bike started making noise. 7) like this I visited more than three four times and asked them to give proper attention to the problem. Then they asked that they need to check cone set. And took three hours to dismantle the cone set and refit it. 8) after few days again the same problem accrued and again the play in the handle increased gradually and noise increased. I visited the people again and this time they reduced the front tire air pressure and gave it to me so I could not feel any noise or vibration in the bike. But as I reached highway with 50km/h speed the bike started dancing and and I couldn’t balance it at all. I went to the local tire guy he said air pressure is less than 20. I filled the air in the tire to proper level and again the bike started imbalance making noise. 9) I again visited the service center after giving complaint to the Honda customer care online. That was 24th Feb 2015. (Q243291) 10) I visited the service center again the mechanic checked the bike they removed the bike front tire refitted it adjusted the same bolt of bike handle. And said now this wont give u any trouble. But after two days again the play in the handle started increasing and and bike front tire wasn’t stable at all. 11) I logged one more complaint online that was on 7th march 2015 (Q246647). Again I visited the service centre on 8th march 2015, they asked me to keep the vehicle and said come next day. I went and received it on 9th march and hardly I used it for 30 km and still the front tire misbalancing is there, handle is still the heavy and the play is increasing and m sure it will strat making noise soon. 12) some times bike indicator shows its in neutral but when I leave the clutch it gets off with jerk. It happens often. 13) usually it gives problem when shift the gear of the bike from 2nd to third. After reading all this I am sure u can understand what kind of problems I have faced since I have brought the bike. I have given lot of time and coordination to the service centre people to rectify the problem. But unfortunately nobody is able to solve it. Which has given me a indication that this problem will be there with the vehicle for life time. I haven’t brought the new vehicle with the price of 83, 000 to face all this problems and waste my valuable time daily for such unwanted problems. I am requesting you that please refund me my money and take back your vehicle, as am really not interested to use such a faulty bike. I have visited the service centre for more than 8 times including service day and had kept the bike three times for repairing till date. if you can help me with refund of my money i will be greatful. or els i will have to take ligal action in consumer forum.