[Resolved]  Honda Unicorn — Improper service ruined my bike

Address:

Bangalore, Karnataka

Hi,

Complaint against City Honda Service, KalyanNagar - IMPROPER SERVICE RUINED MY BIKE.

I did notice a variation in the engine sound when collected the bike after the last regular service (5th Apr 14, Invoice No:14W106418) of my Honda Unicorn Bike done at City Honda, KalyanNagar. I immediately asked the technician to check and he responded that nothing is wrong with it. I went back to the service Center again after couple of days as the noise was horrible, and got the same response that "this is how it should be and nothing wrong with the bike". I thought ok, but as the noise was too much, I went to another Honda service Center after few days and they have confirmed that the engine noise is unusual. Then they informed me that there are issues with the engine and they did engine H/O to fix it. Glad that it is fixed and now the engine sound is back to normal. And they charged Rs 9778/- for it.
This is classic example of improper service at City Honda, KalyanNagar. I strongly believe that they did something wrong with my bike and ruined my bike. Please can this be taken as a customer complaint and do the needful.

If this is not the right forum to place the complaint, any alternate contacts would be helpful.

Regards,
Anish
[protected]@gmail.com