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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

3.1
Last updated Jun 26, 2023
Complaints 1101
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Hongkong & Shanghai Banking Corporation [HSBC]
Customer Service Contacts

Hongkong & Shanghai Banking Corporation [HSBC] Phone Numbers

Toll free
1800 103 4722
9
3
Phone
+91 22 6680 0001
10
1
+91 22 6666 8890
2
0
+91 22 2268 5555
0
1

View more phone numbers

Fax
+91 22 226 58309
+91 22 2262 3890

Hongkong & Shanghai Banking Corporation [HSBC] Website

Hongkong & Shanghai Banking Corporation [HSBC] Head Office Address

52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 7

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C
craghava01
from Hyderabad, Telangana
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credit card status

Address:Ranga Reddy, Andhra Pradesh, 500084

Hi,

This is raghava chaitanya. I apply hsbc credit card through online. Hsbc emply came & collected my documents. Till now we didn't received any respons. They given only acknowlegement form.

Acknowlegement form no - 433881
Apply submit on[protected].
Name : d. Raghava chaitanya
Mobile no: [protected]
Dob : 25-june-1993

Regards
Raghava chaitanya...
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V
velumanoj
from Tirupati, Andhra Pradesh
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credit card closure

Address:Chennai, Tamil Nadu

Sir my credit no is [protected] without using, without activation of my credit card the statement recieved that payment due is Rs1666 more over i paid my outstanding amount i paid the outstanding amount in four days delay of the due date and for that Rs 400 charged apart from that Rs 1222 also charged more over myself reported that i have to pay the amount and also paid the dues so kindly arrange to close the card and don't know why...
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V
Vadrevu Vidyasagar
from Hyderabad, Telangana
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Credit card misuse to the tune of usd 1072.98 by some one

Address:Hyderabad, Andhra Pradesh, 500028

Today i got an sms on my moblie from hsbc bank saying that my credit card was used gopher sports to the extent o[censored]sd 1072.98 for i have not done transaction like this either on my we or through email therefore it is misused to the extent of 1072.98 usd hence i am placing the amount under dispute for which i will not be in a position to pay. Please enquire in detail and kindly do the needfull please
My credit cards was misused to...
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H
Harish Kumar Soni
from Mumbai, Maharashtra
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Credit card application rejection without proper reason

Address:Raigad, Maharashtra, 410210

I have applied for hsbc credit card on date[protected]. An agent from intelinet global service pvt ltd. Has collected multiple document from me for id and address proof, salary slips and other relevant documents. I even got verification call from hsbc after 2 days. On 9-jun-17 i got mail from hsbc stating that my application is not inline with bank's credit policy and they are able to issue me credit card. If i again want to apply for credit...
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S
sohail1786
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Fraud case (10000/-RS

Address:Mumbai City, Maharashtra, 400067
Website:[email protected]

Dear Sir, There is a fraud cash transactions made using my HSBC bank credit card xxxx xxxx xxxx 0569 of Rs 10000 to Grit Edu_paytm on 09/04/17 at hrs. The transaction was not approved by me. In the mean while when I received the payment advice from bank, I called up to the bank customer care executive three times regarding this issue to stop the payment to the merchant immediately but they didn't help me out. As you know that settlement of...
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A
amit_kavi5
from Gurgaon, Haryana
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Credit card

Address:110070

Dear Customer Care,

I am Amit Prakash Srivastava and using your Credit Card No. [protected]. But I am very disappointed after seeing my Monthly Statement. You have charged Rs. 690/- ( Transaction Id. 001311) on 08th of May in PVR Ltd, New Delhi. But this transaction has been declined because due to lengthy process I was decided to but the ticket from the cash counter. So I was cancel the transaction and close this application...
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A
amar dhillon
from Mumbai, Maharashtra
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No Drop box in Navi Mumbai

Address:Mumbai City, Maharashtra, 40210

Sir,
I Mrs A A Dhillon, holding a credit card of your bank, would like to bring to your notice that there was just one drop box at Vashi, which also has been closed down about a year back. Now, there is not even a single drop box in Navi Mumbai. Though, your site gives a lot of drop box addresses, but those have been closed down years ago. I am also aware of other options of payment, but I choose this option . My request is to reopen...
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L
lonari1009
from Mumbai, Maharashtra
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Credit card application status

Address:Mumbai City, Maharashtra, 400708

I have applied for credit card in HSBC before 1 and half month, but still no update from them.

even they didn't gave us any acknowledgement copy.

My PAN no - ADWPL1312P
Mobile No. [protected]
Name - Sahadev Uttam Lonari

Executive who took my application and assured credit card will processed within 15 day, but still I didn't received any call or massage, even he is not picking my calls....
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G
gem99
from Aizawl, Mizoram
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NEFT Payment NOT credited

Address:Khordha, Odisha, 751002

Hello,

We have not received NEFT from HSBC bank into our Axis account no. [protected] .The payment remitter is amazon (which remits payments to its sellers through HSBC).The payment was disbursed on 19.03.2017 & its been 18 days already & we have NOT received our payment yet.

I had contacted amazon and they said that the transfer is complete from their
end and they gave me the following details :br...
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C
canugovi
from Vijayawada, Andhra Pradesh
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Non-receipt of fresh pin for my credit card no.4862 6989 0530 8680, Reg

Address:Mumbai City, Maharashtra, 530 002
Website:www://hsbc.com

Dear Sir,
I have sent SMS to575750 requesting YCCPIN on[protected]. Till date I did not receive the same. I am unable to use my card. Either you arrange to send me fresh pin or cancel my card. All the branches of HSBC in this town (VISAKHAPATNAM-AP) are closed and there is nobody to help in this regard

Thanking you

Yours truly
DR. C SRIHARI RAO
Mobile: [protected]....
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R
rinta subish
from Bengaluru, Karnataka
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Credit card statement discrepancies

Address:Bangalore, Karnataka, 560001
Website:www.hsbc.co.in

This bank has first of all overcharged me. Provided wrong information about the same. Provides no proper customer support despite my multiple attempts they are not resolving my complaint raised over discrepancies in the payments taken from my account
I have been raising concerns since 31st jan 2017
There is no view of the messages i send they only show the acknowledgement with reference number and when asked do not give clear...
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G
Gjcshsbc@1997
from Irinjalakuda, Kerala
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Credit card status

Address:Tiruvallur, Tamil Nadu, 600021
Website:CREDIT CARD DIVISION

Dear Sir / Madam,
REF: Name: G J CHANDRA SEKAR - [protected].
EMAIL: chandrasekar.[protected]@gmail.com.
= = = =
20 days before I applied for a credit card in your bank.
Mr. Suresh N (Sr. Associate - HSBC) came to my office and verified the documents in original and taken the photo copy of the same. He didn't give application no. that time.

Kindly let me know my CREDIT CARD APPLICATION STATUS.br...
+1 photos
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C
chat2amit
from Gurgaon, Haryana
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Hsbc bank service issues and card isues

Address:Gurgaon, Haryana, 122017

Lazy HSBC portal and lazy and sluggish CEO of HSBC,
.You word has been a waste as it is giving me error of wrong expiry date despite entering correct mm yyyy in expiry.

In last one month my 7-8 transactions have declined and i have not been able to use my card no [protected]

I have raised this issue to customer care and on emails, but HSBC ( lazy and in efficient) bank has done nothing to help.br...
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C
chat2amit
from Gurgaon, Haryana
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World worst bank hsbc- never take its credit cards

Address:Gurgaon, Haryana, 122017
Website:hsbc.co.in

The below last complaint is posted on various portals;

i am planning to write the same on international blogs also..

if not helped on the same..

i want thorough investigations on wht the transactions despite entering correct card details are declined.

CEO of hsbc, yours is most disgusting the worst credit card in world; almost 50% of your payments decline due to mismatch in OTP and...
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A
arvindyadav0702
from Bengaluru, Karnataka
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Customer service is very bad

Address:Pune, Maharashtra, 411057
Website:www.hsbc.co.in

I am a customer with HSBC since 2015 and i am deeply disappointed with the quality of service they provide. I am having personal loan with HSBC and every time i face difficulty with this account. Initially after the disbursement it took them 4 months to solve the auto debit issue. Now i am requesting for a foreclosure letter since i am in need of some top-up and again i am stuck with them. Just for a soft copy of the letter they have already...
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D
Dilip mayekar
from Mumbai, Maharashtra
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Cancelation of credit card

Address:40097
Website:www.hsbc.co.in

Last two year I had not made any transaction. Your current statement received for Rs 1818.05. Pl cancel my Credit card No [protected]. In your statement you warn me to my name should be reported to Credit Card bureau(India)Limited(CIBIL) I had already reported to Consumer forum. Waiting favourable reply . pl advice me to how I get rid of this problem....
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Address:560100
Website:hsbc

Hi,

I recently applied for home loan and then i got to know that I have one credit card due reflecting in my cibil report.After further investigation I visited the branch and I found that the KYC documents they have is also incorrect.It is for some different customer and just because of my first name it is mapped to my name.
account number
[protected]...
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C
chat2amit
from Gurgaon, Haryana
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Complains of credit card fee and gift redemptions

Address:Bangalore, Karnataka, 122017
Website:Hsbc.co.in

Ceo (of worlds disgusting bank hsbc bank),
Hsbc bank has poorest tie ups with merchants and it the least preferred for shopping, purchasing and any kind o[censored]sage.

Last week to my surprise my rewatd redemption was declined despite online system showing no error and showing message as success. this is not only a customer unfriendly feature but in a way unethical.
Your reward scheme is extremely poor that for around...
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D
Dilip mayekar
from Mumbai, Maharashtra
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Cancellation of credit card

Address:Mumbai City, Maharashtra, 400097

My hsbc credit card no [protected] expired on august 2016. hsbc send me statement for primary card membership fee rs. 804.90. last two year i havent use hsbc card. hsbc threaten me to make payment timely otherwise your name will be include in default list & will report me to "credit information bureau (india) limited (cibil) my email - [protected]@yahoo.com
Please let me know the procedure for cancellation....
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S
Sharath Sharu
from Bengaluru, Karnataka
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Asking for personal details like otp

Address:560014

Dear team,

Today i got call stating they are from hsbc (From the number [protected]). As per them, they quoted that i have not used my shopping points and it is about to get expired. They would be converting that amount and processing that as credit in my card. For this, as a verification, they verified the card number and date of birth. Later, they started asking for the cvv number and when i denied, they said the message...
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