[Resolved] Hosting Farms — Deactivated website hosted in their hosting server | |
I had taken yearly web hosting services from Hosting Farms (www.hostingfarms.com) since 2011 June. This year again I renewed this service by paying renewal charges of Rs.2000 . Till recently my website was running & recently I wanted change into joomla CMS. since joomla has some dependencies on the web server configuration files which have been restricted by Hostingfarms.com so i requested their support team to help me get that configurations done. The issue I was facing was that o[censored]ploading logo image files.Since due to file permissions from web server configuration this was not getting uploaded i identified a workaround to resolve this issue. But in the mean time HostingFarms support team accessed my website & tampered with home page & uploaded some logo files. At the same time they changed the configuration which enabled URL re-writing hence while accessing various pages from the website menu a different file path was introduced. When I asked reason for such activities to Hostingfarms support head (Mr. Praveen Maurya) , first he started blaming me about the issue & mentioned that my payment of Rs.2000 towards hosting charges doesn't include support & then exchanged threatening emails . Initially he mentioned that my website is being deactivated for 15 days & then he completely removed my website. My requests for re activation was turned down with reasons that I have mis-behaved with them. Then my request for refund for Rs. 2000) was also turned down & ultimately they even threatened me that my domain name will be blocked & challenged me to approach any one to get my web site reactivated. I find their behavior specially their support head (Praveen Maurya) too arrogant & hotheaded.Has terribly bad verbal & written communication skills & very very rude. All this experience with Hostingfarms was shocking .Their website also carries very little information about this company. Looking at their website & my experience dealing with them gives an impression that Hostingfarms.com is a rogue organisation surviving through such fraudulent means. It will be great if there is some regulatory (either some cybercell or through some IT acts laws) organizations could hit a nail in the coffins of rogue companies like Hostingfarms.com , don't know whether i will even get refund of Rs.2000 but will advice other not to take hosting services from such rogue orgnizations like Hostingfarms.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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+91 987 893 3118
+91 987 892 2118
E-160, Sector-63, Noida, Noida, Uttar Pradesh, India - 201301
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