[Resolved]  Housefull — Poor Quality Product

Address:Mumbai City, Maharashtra

I had placed order for a housefull wooden dinning table set from snapdeal.com on 2nd of March. I received the product, but in only 5 months the table is breaking. Looks like the wood quality is very poor. Order ID : [protected] Product Code : [protected] Housefull Ghana Wooden Dining 1+6 Cappucino
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Complaint marked as Resolved 
Housefull customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2015
Housefull International Furniture Customer Care's response
Hii Vaishali Adap, I apologize for the inconvenience caused. I hope your issue has been address but in case its not then I would like to request you to please call us on[protected]/9786 and we will be happy to help you. you can also write us at [protected]@housefull.co.in Awaiting your reply and details. Regards, Anees Shaikh
Complaint comments 

Comments

I had booked a shoerack online from their site on 07 Jul 15, which was decribed as made of compressed wood. The product delivery dtae was 19 Jul 15. On 11 Jul 15, i happended to visit their store. I was shocked to see that the shoerack had cheap plastic grills on door, rear side was some cheap cardboard kind of stuff and the whole thing was held together with staples.It was not all as per the product material as given on their website. I tried my best with the company to cancel my order as the product was not even dispatched, however they did not agree. Then I requested them to give me different product for which I was ready to pay the difference. This also was declined by them. One Ms Jagruti looks after such issues in housefull, however the lady did not even have the courtesy to respond to repeated calls.

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    Housefull International Furniture Phone
    +91 22 6723 9800
    +91 22 6723 9786
    Housefull International Furniture Address
    C3, Plot No. 15, Lower Ground Floor, WICEL, MIDC, Main Gate, Mumbai, Maharashtra, India - 400093
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