Hp — Compaint againt HP Laptops Case<[protected]>

Address:

Pune, Maharashtra

I am the unhappy customer since I bought my laptop from HP.I had raised the Case#[protected] regarding Overheating issue for my HP laptop.I had purchased the laptop on 22nd june 2013. My Laptop is under warranty but in the HP database my warranty is not updated. Ritesh from HP support team told me to send the laptop bill to update the warranty. I sent the laptop bill but in the laptop bill my serial number is not mentioned so he rejected to process my Case. The issue is i am working in Pune and i purchased this laptop from other state. This is not possible for me to go to other state and check with my dealer why you have not put serial number in my laptop bill. I already told ritesh i am ready to send screen shot of my laptop box where all the laptop details(serial number) are present but he is not ready to process my request.I am not saying to replace my Laptop.I want only resolution ASAP. I am already frustrated with my laptop.If Hp is going to provide this type of support then i will never recommend my friends to purchase HP laptops. I bought HP laptop due to its brand value and its services but i am wrong.Could you please get my additional defects repaired because those persons are running service centre for earning profit only. HP Model Number:HP[protected]TU NBPC Phone Number:+91 [protected] Thanks Sahil