[Resolved] Hp — Delay in delivery of headset and mouse.

Chun259

from Chennai, Tamil Nadu

Address:	600095
Website:	www.redemptionsupport.com

I brought a laptop of HP. In HP Redemption cell under an offer HP Back to college offer, i payed offer price of Rs 1499 online through SBI debit card. According to this offer company provide 1. Additional 2 years onsite warranty 2. 1 year Burlary & theft insurance from Reliance general insurance 3. 1 year McAfee internet security worth Rs 1399 4. Utility software worth Rs 4500 5. Book my show 12 movie ticket worth maximum Rs 3000 6. airtel 3G/4G dongle worth max Rs 1500 7. X3000 Wireless mouse + H2800Orange Headset worth Rs 2788 In Above mention 7 items i already got first 6 items. But item number 7 ( X3000 wireless mouse + H2800 orange headset) did not get till now. HP Redemption code[protected] HP notebook part/model no : HP pavillian 15-p278TX NB PC HP notebook serial no: 5CD506675D Redemption date : 21 August 2015

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Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Nov 18, 2015

Updated by Chun259 please notified me the further action regarding this complain. i will contact you after 4 days.
my details:
Email: [protected]@gmail.com
Mobile: [protected], [protected]

Verified Support

Nov 18, 2015

HP India Customer Care's response Dear Chun259,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com.I will escalated your case to responsible personnel as soon as I get your information. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.

Verified Support

Nov 18, 2015

HP India Customer Care's response Dear Chun259,

I have escalated your case based on your follow up post, responsible personnel will contact you on priority basis. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.