[Resolved]  Hp Gas — Black Marketing of LPG cylinders by distributor

Address:

Thane, Maharashtra

I am a consumer of Naracorp Gas Agency, Mohone, Ambivli (E) Since the past one year, we are booking Gas refill over phone. I am getting booking confirmation as well as cash memo details. But, the next day a sms comes stating that the Gas cylinder is delivered to me, which in fact, was never received by me. I never get a home delivery of Gas Cylinders. Everytime, I need to go and stand in the queue outside the gas agency for 3-4 hours and purchase the gas cylinders in the same fashion as we purchase kerosene from Ration Shops. I am a senior citizen and cannot afford standing for 3-4 hours in queue for Gas Cylinder. Getting the cylinder back home on my own is always a difficult task for me. The fact that annoys me is that If I have every right to get the Gas cylinder delivered at my home, why am I asked to buy it directly from gas agency in black. I am ready to pay the designated charges for home delivery of cylinders. When I inquired about this matter with the Agency's office, I got the reply that Mr. Namdeo Gade is selling my gas refill booking cylinders to others for cash at higher price to pocket the surplus money. This is ridiculous. He has no right to do this. This issue is faced by every consumer of this Gas Agency. So, please take this seriously and initiate strict legal & disciplinary action against such brats. Hope you do the needful immediately. Thanking You.