[Resolved] Hp — Hp laptop screen display issue due to careless service.

rehras

Address:

Ghaziabad, Uttar Pradesh, 201001

I am a HP laptop user.I bought HP laptop of model no.15-g049AU on[protected]. From the starting as a user I was facing many issues. In the staring I noticed that the right hinge of my laptop was loosen but in march (2016) the hinge got broken. On complaining the laptop engeenir visit and replace the defective parts but after 2-3 days of repairing the laptop frame and screen display get deattached from the same place due to which the screen display got broken. The same laptop engineer visits to check and told us that we have to pay for repairing but my laptop is under guarantee[protected]-2016). So I want to repaired my laptop without any changes as soon as possible.
Kindly concern on this our problem has not listened by HP department, they tried to herrace my complaint .

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Aug 8, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

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HP India Customer Care

Verified Support

Hi rehras,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, and laptop's serial number to hpsupport.[protected]@hp.com. I will contact you again as soon as I get your information. Thanks!

I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.