I am appalled at the condition of the Support for HP Home Consumer products in India. I tried fruitlessly to find a contact number for Customer support in their website for 2 days and I couldnt find any. All it gave was address of 2 services centres(Maha Electronics) in Chennai of which no one bothered to pick my call or was always busy.
I approached the T.Nagar office directly carrying my heavy monitor and I got a response that they dont service it here. They gave me a toll free number to first register my complaint. After I registered, they gave me a contact number of a registered HP service for monitor and a name(Ms. Kavitha - Incharge). But nobody picked the call eventhough it is within working hours. I got really pissed off and gave the monitor to a local multi brand service center.
I am irritated to the core that a renowned pioneer in Computers is having such a shoddy service and I have now vowed to never buy any HP products again.
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Aug 14, 2020
Complaint marked as Resolved
HP India customer support has been notified about the posted complaint.
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