HP India Customer Care
HP Inc.
Customer satisfaction rating: 8%
Submit a Complaint
2712
COMPLAINTS

HP India Customer Care

HP Inc.

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Address
24, Salarpuria Arena, Adugodi, Hosur Road
Bangalore
Bangalore District
Karnataka
India - 560030

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
236
148


Additional info
IN Bangalore GeBC Embassy Prime (BEP)
HP Inc., GF, Global e Business Ops Pvt Ltd, No. 66/2, Ward No. 83, Bagmane Tech-Park, 7th Floor - A Wing "Embassy Prime" CV Raman Nagar, P.C. 560093, Bangalore, Karnataka

Bangalore, IN - Akash Block (BGC)
HP Inc., 5F, Salarpuria GR Tech Park, Khatha No 69/3, Mahadevapura CMC 5 &9 FL, Whitefield Road, P.C. 560066, Bangalore, Karnataka

Bangalore, IN (IEC)
HP Inc., "Hewlett Packard Global soft PVT Ltd, EC2 Campus, HP Avenue, Survey No. 39 (PART), Electronic City Phase II, Hosur Road Bangalore – 560 100 India.", P.C 560100, Bangalore, Karnataka

IN Bangalore - HPGS Surya TP II (ISU)
HP Inc., Floor G-A Wing Sy No.9/1, 91/2 & 91/3, P. C 560100, Bangalore, Karnataka

Bangalore, Pritech Park - SEZ (PSR)
HP Inc., Pritech Park - SEZ, Sarjapur, Marathalli Outer Ring Road, P.C 560103, Bangalore, Karnataka

IN Bangalore Sales - Salarpuria Arena (SAU)
HP Inc., 2FL, 24 Salapuria Arena, Hosur Main Road, P. C 560030, Bangalore, Karnataka

Bangalore Surya Waves (SWH)
HP Inc., 5FL, Surya Wave, Sy. No.61 (P), Doddathogur Village, P.C. 560100, Bangalore, Karnataka

Prestige Palladium Building
HP Inc., Suite 2, No 129 to No 140, - Prestige Palladium - Bayan, P.C. 600006, Chennai, Tamil Nadu

Kolkata, DLF IT Park (KDL)
HP Inc., No 08, Major Arteral Road, Suite I, P.C 700156, Kolkata, West Bengal

Eldeco Tower
HP Inc., Unit No 607 & 608, Sixth Floor, Eldeco Corporate Tower, P.C. 226010, Lucknow, Uttar Pradesh

Mumbai, Commerez Building, Int. Bus. Park (IRT)
HP Inc., 5F Commerez Building, International Business Park, P.C 400063, Mumbai, Maharashtra

Gurgaon, Haryana (GTC)
HP Inc., 2F Gurgaon, Tower D&E, P.C 122022, Gurgaon, Haryana

IN New Delhi Sales - Surya Hotel TD Site (NDH)
HP Inc., Crown Plaza Surya, E-F, P.C. 110065, New Delhi, Haryana

Pantnagar
HP Inc., Plot No. 9-11A & 35-37A, Sector-V, P. C. 263 153, Udham Singh Nagar, Uttarakhand


View More Information...

Customer satisfaction rating
8%
Complaints
2712
Pending
379
Resolved
146
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

HP India related photos (352)

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HP India Customer Care related pictures (352)

HP India Complaints & Reviews

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HP India — Delayed service

 kaaru pavi on Dec 9, 2016
On account of repair in the recovery disk(OS)they are delaying in the service process. It's have been almost one and half months we had given the laptop. But we not yet received till now. It's being a big trouble for me to do my projects. And also I don't get any proper information and response about service. I just hate it...I need my lap back with proper service...
Complaint comments  Read comments Complaint category Universities

HP India — Wrong Bill Sent

 sagarghatol on Dec 8, 2016
Dear Sir,

I have given request for purchasing Toner Cartridge laserjet Pro MFP M123NW and ask to provide the bill in name of Sai Investments whereas i got the bill in my name sagar ghatol so you are requested to provide the bill in favour of Sai Investments.

I never told my name as sagar ghatol. my name of saurabh ghatol whereas my email id is sagar ghatol. But as discussed, kindly provide the bill favour of M/S Sai Investments.

Thanks & Regards

Saurabh Ghatol
9823026446...
Complaint comments  Read comments Complaint category Printers

HP India — Complaint regarding power on switch and mouse

 Keerthanaadithan on Dec 8, 2016
Sir / Madam

This is to bring into your kind notice that our HP system has undergone certain problems which seems to be major. In this regard I wish to file a complaint. The complaints and the warranty details are furnished below:

Complaints :
1. Power on switch is not working
2. Mouse is not working

Warranty details

Invoice no: GRK 2014-15/0/45
Dated : 08/12/2014

Description of Goods

HP PAV desktop 110-104IX/PDC-G2030
SN : 4CE35105XL...
Complaint comments  Read comments Complaint category Desktop Computers

HP India — Fan is not working in laptop

 sanath143 on Dec 7, 2016
Hi,

recently I bought HP laptop and I am facing problem fan is not working properly due to that it was continuously shutdown.

Continuously it generating to much of heat because of that not able to perform my work properly it causes very inconvenience badly.

My system got stopped working and I went one of the service center today they told me to raise a complaint on that .

day by day its totally damaging all the peripherals in my laptop.

kindly consider this as priority issue and assigned concerned technical expert to resolve...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — Dispatched mention date over but still not received offer gift

 Swarnjeet Singh S.Gill on Dec 7, 2016
My redemption code is 90275883
bought hp notebook 15ay19tu from a authoritative dealer on 04-10-2016, on diwali season .hp company offer me a gift pack on purchase for this offer i pay 1698 rs threw online payment & submit require documents after that company approval my claim and mention date 26-11-2016 for dispatch gifts but there mentioned date gone but i not received my assessries .
i am still waiting for my claim gifts...
please solve my problem and take action to deliver my offer gifts...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — HP refused to repair notebook under global warranty

 Sreekanth Jayan on Dec 6, 2016
I purchased a laptop from Thailand which stopped working recently. I took it to HP service center and they refused to repair the notebook saying that the product has no supportability in india.

Since I have a global warranty, they have to repair my laptop without such constraints. But they simply closed my case ( case id: 4779864767) without repairing my laptop....
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — Printer

 swaroop00007 on Dec 5, 2016
Dear CEO HP
Sir

With all my regards I am drawing your attention about my experience about your product and service. I purchased HP LEASER JET PRO MFP126NW WITH SL NO. CNB6J8FK5D yesterday 04 Dec 2016. When I go to install to use I have got the Door of toner cartridge where is spring liver there is a little breakage there, as a result the door is not set properly. Soon I informed the retailer. The retailer said it is not his responsibility because I have seen when I purchase. He says Better I contact customer care.

When I contact customer care they blamed me...
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — Till date not received original invoice

 John Rao on Dec 4, 2016
Dear sir,

I buy HP Laptop 15-AY015TU NB PC ( W6T27PA#ACJ) Serial No: CND6335DGK, Order No SCS/FRM/HPR/SO/00718/16-17 from Chennai Forum Vijaya Mall, Soundry Computer Systems, Vadapalani on 20-11-2016 .

They assure me that they are sending Laptop Invoice to my given Address and also through email, because on Sundays Backend wouldn't works. So, they told me that it shall be delivered on Monday. But no response...
Before Selling, They haven't informed about the billing process. I would waited for a day and buy it. Till date, I haven't received the Invoice to my...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — Display issues and wifi hardware defective

 Adarsh p on Dec 3, 2016
I've updated the display drives wlan drivers everything still I'm not getting internet in my lap and occasionally the screen flickers I have gone to the service center in mysore they kept my laptop with them for 1 week and gave me bak tellin tat all the issues hav been resolved... nd look vt I got . Mine is au008tx series 80k lap.I bought it to use not to keep in my shelf.. bloody hell is this hw u treat ur customers .until sm1 buys the product all kind of support s, 1ce purchased gone its tata bibi . Bloody loosers... Ter is a limit for everything.I'm not getting the WiFi . Sometimes it won't show...
Complaint comments  Read comments Complaint category Computer Hardware

HP India — White screen

 ashokmahesh on Dec 3, 2016
Sir
my hp laptop
Product ID-W6T45PA#ACJ
Serial no.-CND62442MR has get damaged on 3rd Dec, 2016.There are lines on the screen and the fluid/liquids comes on the screen.There is no crack on the screen, there is something within the screen.Initially there was a little crack behind the screen, and after then there are few lines come on the screen and the liquid also comes outside.Rest of the things are alright.I need a repair for the same.
Mobile Number-9413531478...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

HP India — HP dealer staff at jyotika gas agency

 Prasad Pulliwar on Dec 3, 2016
Dear Sir, Jyotika gas and Domestic appliance staff seems to very arrogant
Would suggest training for them, they are useless and talk very arrogantly, they don't disclose their name over phone, they simply put down phone ..they are not at all bothered to listen customer, will somebody teach them How to talk and help needy customers? For more details you may get in touch with undersigned

Prasad pulliwar
9823178125...
Complaint comments  Read comments Complaint category Gas Stations

HP India — Not giving cashback even giving cash back offer in website

 Pradip Limbachia on Dec 2, 2016
Respected sir,
My order no is 786074, i have purchased laptop from hp shopping online website than i have got product right time but not giving 10 % cashback amount till date, i have all the document proof of offer. I have communicate with hp care they are not giving positive answer, my invoice date is 05/10/2016. We are waiting for positive reply we are almost total 10 candidates who has purchased this type of laptop, so please do needful for us. I have also attached some mandatory docu
Thanks,
Regards,

Pradip limbachia
Cont no-9428828463
E mail...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — Hp2520hc all in one serial no-cn57tg2h22j

 Polara Kumarasamy on Nov 30, 2016
I had purchased one printer, mentioned as above on 05/02/2016 vide inv no-a 806, from m/s. S.M.K computer services, thiruninravur.
When i coplained about the problemto them they are not responding to me.

The output print is not clear, specifically in the bottom left side of the print page -

when i opt for printing of my aadhaar card, the colour photo graph wsa blurred., then i replaced the new cartridge, the same problem exists.

Kindly provide me the service. And rectify the fault.Asap.

My contact no -9790156172.
Name- a.Sampath
Complaint comments  Read comments [1]Complaint category Printers

HP India — Diwali 2016 Redemption Gifts

 Waqar Ganai on Nov 29, 2016
This is regarding my HP redemption gifts against redemption code 90268425, for which i have already paid the amount of Rs. 3500 to the hp. It has been more than 4 weeks now since 28 october and I have received just the hp headphones. I am expecting the HP 1TB HDD and HP Bluetooth Speakers as promised. I request to look into the matter asap as I need my goods at the earliest....
Complaint comments  Read comments Complaint category Online Shopping

HP India — Defective Laptop

 gargiacharya on Nov 28, 2016
I have hp probook laptop. It was given to my father from ONGC. It is customized product of HP for ONGC employees with extended warranty.
since i have got this laptop it always have problems in battery, scree, key board, mouse. it has been in service center for more time than can be used. two times i have replaced key board. but still it's not working properly. the service center are also not able to resolve the problem. whenever i have imp. work the laptop has been of no use. there is so much time and energy and money is wasted in repairing of laptop every time. I am tired and frustrated...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

HP India — Desktop computers are not booting

 nilo101 on Nov 28, 2016
Desktop computers are not booting. Some issues are there related to hardware. Since these computers are in warranty we can’t repair theme by our local vendor. The problem of booting is noticed in three desktop computer of hp. The complaint is registered previously also, but there is no support from hp. According to our local vendor these issues are may be due to accumulation of dust on ram. Immediate support from hp is needed. As the systems are not working, it is hampering our work badly.
In one system temporary profiles are getting created and data or whatever work is being done in that...
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — Desktop computer keyboard and mouse not replaced after 10 month passed away

 gyati on Nov 28, 2016
Hp india — wireless combo (Hp) keyboard+mouse+sensor

2 reviews
Ni nilotpal bhuyan on sep 10, 2016 submit a complaint
Serial no-7ch546148j
One piece
Amt rs.1500
My name - s. K. Bhuyan
Purchased date-10 feb2016
Ell by hi tech computers, at road, haibergaon, nagaon, assam pin 782001
Your service center at guwahati (Send by seller for replacement)
Ir
I beg to state that it is about six month passed away, as per seller it was sent for replacement as per your terms and condition.. But i am deprive of still date of your...
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — Cheating by hpshopping.in

 emranvora on Nov 26, 2016
Respected Sir/Madam

we are ten people (working in one of the reputed PSU of india (ONGC)) have order the laptops from hpshopping.in under the diwali scheme mention that by booking under that scheme we will get 10%cashback after the 30 days of dilevery if we made payment through the paytm.com but after the 30days when tried to contact hpshopping for the cashback payment they give us reply that your are not eligible for the cashback, regarding this order issue while booking the same we have spoke to Mr Nitin one of the executive of the hpshopping he gave us his Id for booking and told...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — Hewlett-Packard India [HP] HP redemption scheme [Resolved]

 Manu9125 on Nov 25, 2016
I purchased a laptop in October 2016 and claimed a gift voucher 'HP Diwali 2016 Offer'. I have paid 3499 rs also for that offer. Redemption code - '90273109'.

Product Details : Product Name- (Envy 13/14 & 2in1- D/ J/ W, Pavilion 14/15- AL/ AB/ AN/ AU/ BC, & Pavilion 2in1- S/ U/ K/ N Series), Product Model-(HP Pavilion Notebook 15-au111TX), Product Serial No - (5CD6311P28)

As part of the redemption scheme I am expecting a HP External 1TB HDD which was due by 6th November. And today date is 25th- NOV-2016 still i didn't receive External Hard Disk.

I have...
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — Hp inkjet 7612 all in one printer

 defalightingdelhi on Nov 25, 2016
Dear officer

We were using hp printer 7612 which was purchased on 18.02.15 from an hp dealer namely r. R. System, nehru place.

Now suddenly the printer stopped working showing an error stating “ink system failure”, then we sent the printer to hp autorized service center in okhla on 19.11.2016 as per the details below:

Iqor
A-74, first & second floor,
S. I. E. E., phase-2, okhla
New delhi-110020
Tel: 011-46560340/1
Mob: 8130496899
Email: servicehead@hp.com

After verifying at their end they...
Complaint comments  Read comments Complaint category Printers

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