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HP India Customer Care

Hewlett-Packard India Sales Pvt.Ltd

24, Salarpuria Arena, Adugodi, Hosur Road
Bangalore
Bangalore District
Karnataka
India - 560030

Customer Care Phone Numbers and Contacts

Phone:1-800-112267 [Toll-Free Number]
 1-800-114772 [Toll-Free Number]
 1-800-4258999 [Toll-Free Number]
 1-800-4258080 [Toll-Free Number]
 +91 124 234 6992
 +91 80 2612 9000
HP Customer Care Number Delhi: +91 11 3030 4499
HP Customer Care Number Mumbai: +91 22 3030 4499
HP Customer Care Number Bengaluru: +91 80 3030 4499
HP Customer Care Number Kolkata: +91 33 3030 4499

HP Computers Office Address Details:

HP Delhi: Ground floor,Crown Plaza, New Friends Colony, New Delhi – 110065

HP Mumbai: 101-105,Enterprise Centre,1st Floor,Unit No. 16N & 17, 16th & 17th Floor,
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HP India Complaints & Reviews

HP India - Quaity of HP Pavilion , Service and Attitude all poor - My presonal advise is don't even think about deal with this company.

User
 deosthalis on Jul 6, 2015
I bought a HP 15-R013TU bill dated 13.08.2014 and my woes started. The Wifi card had a problem but the HP person who visited twice re-formatted the laptop twice and updated the drivers. We informed the technician that the data card/wifi card is defective but he said that the technology is different and it has none. On the third occasion he agreed that there is a card and replaced the same. But this also had a problem and I used to get the Wifi intermittently and finally stopped detecting the wifi signals completely. I lodged a complaint with their service center and their representative after not...
Complaint comments Read comments Complaint category Computers & Accessories

HP India - poor service by an engineer souvik at home

User
 chandanKrMishra on Jul 5, 2015
case no: 4754821442 date of visit: 4/7/2015 description: i had a problem with wifi antenna of my HP 15 notebook PC, i called HP customer care on 29/6/2015 and filed a complaint. on 4/7/2015 the engineer came at home and in order to solve the issue he broke two screws of my pc, and my pc keyboard stopped working, even now my pc stopped charging......
Complaint comments Read comments Complaint category Laptops / Notebooks

HP Laptop - worst service by HP engineer

User
 shikhavrm on Jul 5, 2015
I have purchased HP Notebook - 15-r204tu 15 days back.. I am facing a headset issue wen i plugged in my headset voice came from both headset and speaker as well. I raised this request to customer care they tried to resolve issue on phn but fail to resolve this.. Later on your engineer visit my place and without any anlysis and forcefully he opened my laptop and fail to fix it and disconnect my lappi's fan due to which my laptop stop working also he carried CPU fan with himself sayng he will fix it with in 1 hr but still he didnt come and laptop become a box only that was fully new laptop and opened...
Complaint comments Read comments Complaint category Laptops / Notebooks

HP India - Service center damaged laptop

User
 sanath js on Jul 4, 2015
I have given a laptop service in one of the authorized HP service center i.e Maha electronics in Jayanagar 3rd block bangalore for video lagging problem laptop was in good condition except video playing was getting lagged they said they would do general service and said this is drivers issue and when I went after one week they show that entire system led display is gone wen started system it is completely black like negative and they are saying that once opened system it has damaged fully it's not our problem, there was no issue while giving laptop for service except that video lagging. Being authorized...
Complaint comments Read comments Complaint category Laptops / Notebooks

HP India - hp Pavilion dm1 laptop dead

User
 Sayeeganesh on Jul 4, 2015
I bought the above laptop in 2012 from hp show room, Ashok Nagar, Chennai, it was slow from day 1 but some how I was managing. I have purchsed PC, Laser printer and 2 more laptops from hp. But my experience with Pavilion dm1 laptop is pathetic. I have not used it much but it died last week. When I checked with with your authorized non warranty service center GBS in Anna Nagar Chennai, they kept it with them for 2 days and said the mother board is defective and it would cost around Rs.15, 000/- to replace it. The money Rs.30, 000/- which I spent on this laptop has gone waste and lost my faith with...
Complaint comments Read comments Complaint category Laptops / Notebooks

HP India - Laptop Inoperational / Extremely poor customer care service

User
 Komal Budhiraja on Jul 3, 2015
My HP laptop under warranty suddenly stopped working.I had logged a complaint with customer service on 01.07.15, complaint no:4755078233.While logging the complaint I had specifically mentioned that I am travelling abroad in a few days time and thus it is important that the issue is looked into on time. I was promised 24 hrs for the first support call and subsequent repairs. It has been more than 72 hrs(3 days) and I am still to receive any call. When I called today i.e on 3rd July I was again promised of the visit today and the contact number of the service engineer was shared.After waiting the...
Complaint comments Read comments Complaint category Computers & Accessories

HP India - HP NOTEBOOK LAPTOP NUMBER PAD INACTIVE FUNCTIONING

User
 Munirul Hassan on Jul 3, 2015
SIR, FROM SEVERAL MONTHS MY HP NOTEBOOK LAPTOP NUMBER PAD INACTIVE FOR FUNCTIONING. IF SEVERAL TIME CONNECTED WITH THE ONLINE SUPPORT CENTER BUT IT IS VERY POOR SERVICE FOR THE CUSTOMER. I PURCHASED THE LAPTOP FORM E-MALL, KOLKATA. RIGHT NOW I AM POSTED IN SIKKIM, GANGTOK. SO PHYSICALLY I CAN'T TAKE MY LAPTOP TO THE SERVICE CENTER AT KOLKATA. PLEASE DO SOME NEEDFUL ACTION IN THIS REGARD AND SOLVE MY REFERED PROBLEM AT AN EARLY DATE. WITH REGARD SK. MUNIRUL HASSAN 9804184867...
Complaint comments Read comments Complaint category Laptops / Notebooks

HP India - driver issue

User
 Hemant Mane on Jul 2, 2015
Hello, I facing issue while connecting to internet & also F2, F3 keys not working .it shows me error please installed hardware networking driver.following are details of my laptop:- HP 15 R007TX 15.6-inch serial no.-CND4454JJN still my laptop under warranty.so plz send your service engineer to resolve this issue as soon as possible because on sunday onwards may be i will go out of mumbai.so plz look into this. Contact no-:7028160089 / 8655185904 Address:-NL 1B, 37/9, 2nd floor, Sector-10, Nerul(w), Navi mumbai-400706. Thanks & Regards, Hemant Mane...
Complaint comments Read comments Complaint category Laptops / Notebooks

HP - student offer

User
 dpkbiet on Jul 2, 2015
i m deepak kumar, i have purchased my laptop hp pavalion p018TU, i have also registered my student offer, and pay online twice, not coming confermation code, plz do it fast and my one payment extra we have done plz refund it fast. serial no.-5CD4246K27 PRODUCT NO.-J2C45PA#ACJ HP PAVILION 15 NOTEBOOK PC 15-p018TU...
Complaint comments Read comments Complaint category Institutes

HP India - ERROR IN PRINTING- COLOR CARTRIDGE 703

User
 hghghh on Jul 2, 2015
Dear HP, We have used brand new Color Cartridge 703 Qty-03 as intimated to you the cartridge is not print properly, I was printing the pages and its dry about 12 to 15 pages and I was not print Reports, Cartridge and Printer details are mention below, so please do the needful. HP -703 (Tri-Color)Ink Cartridge (CD888A) Printer - HP DeskJet Ink Advantage Model No- K109 Thanks & Regards Neha Gupta Senior Materials Executive Metropolis Healthcare Ltd. F-2, Block B1, Mohan Co-operative Industrial Estate Mathura Road, New Delhi - 110044 Tel: +91-11-33504146 Mobile: +91-9650889924 Email:...
Complaint comments Read comments Complaint category Hospitals

HP India - WiFi card not working

User
 AnuRay on Jul 2, 2015
DETAILS: Customer Name ENDUSER Date 29 Jun 2015 Address B 12 PANDARA ROAD, LAND MARK NEAR BIKANIR HOUSE INDIA GATE Case ID 4754870891-471 Contact Person ANUSRI Model No. C9L68PA Contact No. 9717418327 Description HP Pavilion g6-2231tx Notebook PC purchased on 27.07.13 Email ID anusriray2000@yahoo.co.in Serial No. 5CD2507BRC HP had forwarded the said complaint to Manpreet Kainth, Trade Coordinator, Sysnet Global Technologies Pvt. Ltd, W-42, Okhla Phase II, New Delhi - 110020. So far, their engineer made two visits to my residence but could not set right the laptop. According to the engineer,...
Complaint comments Read comments Complaint category Laptops / Notebooks

HP India - Internal Fault

User
 Rajatha@v on Jun 30, 2015
I purchased a HP 7 voice tab in Nov 2014. In April 2015 the display was blank and the speakers were having fault (worked only for 5 months) I visited HP customer care center and they said that the phone was dropped but I didn't drop the phone but anyway it was repaired. In June 2015 after 1 month I have the same problem this time in HP service center are asking Rs. 2880/- for repairing. I never dropped the phone and have no idea why the same problem is occurring again. I explained to the concerned person and was given the contact No. of another person tried calling many times but no response. The...
Complaint comments Read comments Complaint category Mobile Handsets

HP India - Product Replacement

User
 Sivakumaranm on Jun 30, 2015
Hello I'd ordered for ink cartridge (Order# 569020) through online. But immediately after doing so, I saw that the same product is offered as combo at cheaper rate. When I called the customer care, I was told to send an email detailing my requirement. I've been chasing for past 4 days, so far no response....
Complaint comments Read comments Complaint category Printers

HP India - Regarding 2 years warranty extension as a free gift for REC employee

User
 vivekguptagkp on Jun 30, 2015
Sir, I bought a HP Pavillion 15 AB029TX Laptop from hp online shopping under offer for RECL Employee. It was mentioned in the offer that a 2 year extended warranty will be provided for the above purchase. It has been around 28 days but i have not received any code or any intimation regarding the same. Kindly resolve my issue at the earliest. My Product ID is M2W72PA#ACJ S. No. is 5CD520178H My Order Id is 559646 Regards vivek gupta 7489939890 vivekgupta@recl.nic.in...
Complaint comments Read comments Complaint category Computers & Accessories

HP India - Monitor Replaced with wrong base

User
 PriyaNagarajanB on Jun 29, 2015
I have raised for Monitor replacement, which is replaced . But the Base in my house doesnt suits so I have rasied to Service centre Redington service : Chennai, Alwarpet 044-39142300 to 09 550 / 136, Hall Mark Towers, (Behind Park Sheraton), TTK Road, Alwarpet, Chennai - 600018. Cont.Person: Mr.Lakshmi Sundara Raman Email ID: lakshmi.raman@redington.co.in they are responding properly . It is two since weeks we have raised complaint . Please suggest what should i do next ?...
Complaint comments Read comments Complaint category Desktop Computers

HP - damaged hinge ,poor response from service centre.

User
 pragyaarya on Jun 28, 2015
I have purchased my laptop on 26 April.15 its model no is hp 15r014TX and Serial no. CND447800D . The main issue is that the hinge has been damaged and a portion is detached.When I have contact to the service centre(BB PROFESSIONAL C-SCHEME), they simply made an excuse that this will not get repaired and they suggested a toll number which was unavailable . I am really having great trouble. Its been a month that I am visiting service centre but they are not willing to rectify the issue. Kindly rectify it....
Complaint comments Read comments Complaint category Laptops / Notebooks

HP - damaged USB drive

User
 Sukhdeep Singh Deon on Jun 27, 2015
i have a HP laptop its model is HP15 Notebook.its serial no. is CND4337HLP . And it is in waranty i had purchased on 15 oct, 2014. Accidently my USB port wwas damage . And i call to callcentre for help . they assigned a engineer and said he will arrive within 3 days . but it takes too long . and the laptop not repaired . And i also call to service they also said they will send engineer but do not response from 4 days . kindly repair my laptop i will be thankful to you. mobile no. 9463057923 ......
Complaint comments Read comments Complaint category Laptops / Notebooks

HP India - Printer Cartridge

User
 aa@sna-ip.com on Jun 27, 2015
Hi, We have purchased a 131A Magenta cartridge Part no CF213A, it is not authenticated by PC. when we gave print command, everywhere in paper it spreads Magenta ink. information on box are:- XB No . - 00757082 Please do the needful. Thanks Ajay Anand +91 9811219320...
Complaint comments Read comments Complaint category Lawyers and Attorneys

HP India - Onsite customer support

User
 visvam ramesh on Jun 26, 2015
I have a HP elitebook 8570w registered under my School Name which has 3 year warranty along with HP care package which states that I am eligible for getting my laptop checked next business day if I lodge a complain. I had lodged a complain on 25th of June around 9 30 am regarding charging and heating issues. As my warranty stated one day onsite I expected the engineers to take care of the issue on 26th of June. When called the repective people regarding the onsite visitation I was told the term that was prescriped on the HP care was wrong and the issues will always be in FIFO order. It ridiculous...
Complaint comments Read comments Complaint category Electronics & Appliances

HP India - Regarding Replacement of Accidental Damage part

User
 Vivekanand Dasgupta on Jun 26, 2015
I had purchased HP laptop on 20th May 2015. In a month, it has been accidentally damaged. it is already covering the accidental damage warranty. i had lodged compliant in customer care. Service centre technician has assured your damage would be covered and one day service centre guy also assured your laptop is fully protected and your claim would be covered. but after one day they told you have to pay for it, it is chargeable. we cant give you claim . what type of double standard of HP is. is that mischief with customer. my complain id is 4754244137. Kindly resolve the problem and replace my parts...
Complaint comments Read comments Complaint category Laptops / Notebooks

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