HP India Customer Care
HP Inc.
Customer satisfaction rating: 5%
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2540
COMPLAINTS

HP India Customer Care

HP Inc.

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Address
24, Salarpuria Arena, Adugodi, Hosur Road
Bangalore
Bangalore District
Karnataka
India - 560030

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
201
113


Additional info
IN Bangalore GeBC Embassy Prime (BEP)
HP Inc., GF, Global e Business Ops Pvt Ltd, No. 66/2, Ward No. 83, Bagmane Tech-Park, 7th Floor - A Wing "Embassy Prime" CV Raman Nagar, P.C. 560093, Bangalore, Karnataka

Bangalore, IN - Akash Block (BGC)
HP Inc., 5F, Salarpuria GR Tech Park, Khatha No 69/3, Mahadevapura CMC 5 &9 FL, Whitefield Road, P.C. 560066, Bangalore, Karnataka

Bangalore, IN (IEC)
HP Inc., "Hewlett Packard Global soft PVT Ltd, EC2 Campus, HP Avenue, Survey No. 39 (PART), Electronic City Phase II, Hosur Road Bangalore – 560 100 India.", P.C 560100, Bangalore, Karnataka

IN Bangalore - HPGS Surya TP II (ISU)
HP Inc., Floor G-A Wing Sy No.9/1, 91/2 & 91/3, P. C 560100, Bangalore, Karnataka

Bangalore, Pritech Park - SEZ (PSR)
HP Inc., Pritech Park - SEZ, Sarjapur, Marathalli Outer Ring Road, P.C 560103, Bangalore, Karnataka

IN Bangalore Sales - Salarpuria Arena (SAU)
HP Inc., 2FL, 24 Salapuria Arena, Hosur Main Road, P. C 560030, Bangalore, Karnataka

Bangalore Surya Waves (SWH)
HP Inc., 5FL, Surya Wave, Sy. No.61 (P), Doddathogur Village, P.C. 560100, Bangalore, Karnataka

Prestige Palladium Building
HP Inc., Suite 2, No 129 to No 140, - Prestige Palladium - Bayan, P.C. 600006, Chennai, Tamil Nadu

Kolkata, DLF IT Park (KDL)
HP Inc., No 08, Major Arteral Road, Suite I, P.C 700156, Kolkata, West Bengal

Eldeco Tower
HP Inc., Unit No 607 & 608, Sixth Floor, Eldeco Corporate Tower, P.C. 226010, Lucknow, Uttar Pradesh

Mumbai, Commerez Building, Int. Bus. Park (IRT)
HP Inc., 5F Commerez Building, International Business Park, P.C 400063, Mumbai, Maharashtra

Gurgaon, Haryana (GTC)
HP Inc., 2F Gurgaon, Tower D&E, P.C 122022, Gurgaon, Haryana

IN New Delhi Sales - Surya Hotel TD Site (NDH)
HP Inc., Crown Plaza Surya, E-F, P.C. 110065, New Delhi, Haryana

Pantnagar
HP Inc., Plot No. 9-11A & 35-37A, Sector-V, P. C. 263 153, Udham Singh Nagar, Uttarakhand


View More Information...

Customer satisfaction rating
5%
Complaints
2540
Pending
272
Resolved
87
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

HP India related photos (317)

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HP India Customer Care related pictures (317)

HP India Complaints & Reviews

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HP India — HP Laptop issue model no - HP 15-AF103AX P3C93PA#ACJ APU Quad Core A8 - (4 GB DDR3/1 TB HDD/Windows 10/2 GB Graphics)

 munish dutt on Aug 26, 2016
It has been extremely disappointing and frustrating that I have been following up for almost a month for repair of my laptop which is purchased in Feb 2016. Laptop works like a desktop as it can't work without power chord. The case number registered for online support was 4775705627. They have done all kinds of trial and error and the issue is not resolved and in the last HP technician says that motherboard to be replaced and the part is not available which means a further wait for 1 month. I feel very dissatisfied with the HP after sales service....
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — HP Service

 Sparsh Daisy on Aug 25, 2016
HP's POST SALE AFTER THE WARRENTY ENDS THE SERVICE IS VERY POOR. THEY DONT EVEN LISTEN, YOU ARE JUST HUNG ON PHONE SAYING YOUR COMPLAINTs, Customer care says to book service online, online it is not available and says to visit hp customer center near us when visited they also refuse for service and say for Online Complaints, I Dont Understand why we have bought these hp products dell is 10 lakh times better...
Complaint comments  Read comments Complaint category Computer Hardware

HP India — Cpmplaint against hp 15 laptop

 jayesh katakia on Aug 25, 2016
Reg:HP 15-R005TX/R032TX bLk 38cm(185367)
Purchase from croma, prabhadevi dated 29/11/2014
Serial no:CND4350378
INVOICE NO:SLF02A119010008696
-------------------------
Date:24/08/2016
dear sir,
I have purchased above laptop and i am totally disappointed with your above defective laptop, only in one and half years, your laptop giving problem in power supply in motherboard as per my technician observation and even i have complaint at croma, prabhadevi their technician also given same opinion. It is out of warranty but i have never accepted this...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — Bluetooth Speaker u/HP Back to College Offer 2016

 Ketan Ved on Aug 25, 2016
With reference to registration under HP Back to college 2016 Offer, My Redemption reference code is- 90206926.
With respect to the above redemption, I did receive the HP blue tooth speakers via courier. However the said speakers are not working.
Kindly help me in letting me know the next steps.
I have written to your email id notebook@redemptionsupport.com from my email id - ketan.ved@gmail.com on Aug 19th, 2016, However havent received any acknowledgement or response on my email....
Complaint comments  Read comments [1]Complaint category Computers & Accessories

HP India — Facing problem with my webcam within just 2 days of my purchase

 y_ash on Aug 25, 2016
I did buy the laptop (i.e. HP Notebook 15 AY079TX Laptop (Core i3-5005U/8GB RAM/1TB HDD/2GB Graphic/15.6 (39.6 cm)/Win 10)) on 21-Aug-2016 from GADGETS & GIZMOS GIP (2016-2017), Sec- 38A Noida (201301) for Rs. 40, 190.00 including of all taxes. But since the very next day i.e. from moday (22-Aug-16) itself I'm facing a problem with the webcam. When I open the webcam, it displays an error(we can't find your camera) with the error code as( 0xA00F4244(0xC00D36D5)), I've attached the screenshot of the error being displayed.
I'd attached image of the bill details even.
The laptop details...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — Very poor service of hp service centre

 Utkarshut on Aug 24, 2016
Dear,
HP

My case id is 4776348591. I recivied recovery kit on 22/08/2016 and as I was unable to recover my laptop myself so on the very same day I handed my laptop to my nearest service centre but it's been 2 days but still I don't get any response or help from the service centre and when I seek for help in my matter they make excuse and say we are facing an error in recovery but they are not specifically saying what type of error they are facing..

I REQUEST FOR HELP FROM YOUR SIDE ON THIS MATTER AND TAKE NECESSARY ACTIONS AS SOON AS POSSIBLE .

Service...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — HP Notebook AU084TX

 dhillonhd on Aug 24, 2016
I have purchased H P laptop AU084TX on 20/6/16.From the beginning it is not working properly.I call customer care, they tried their best but it dose not work properly. After one month of several complaint at last engineer visited and repair it . Now my adopter is giving me a electric shock when i touch it pin . A engineer visited again and checked it, he agree that adopter is faulty . He asked me that he will replace it. But my adopter is not replaced up till now . My adopter is giving me a swear Electric Shock .If any damage is done, who will be responsible. I requested you, that Please change...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — Mouse not working

 aeoepfbharatpur on Aug 24, 2016
Sir,
Our mouse is not working so we are sending you our mouse details for replacement
P. c serial no. 1- ina420yol9
P. c serial no. 2- ina420yond
Mouse ct no. 1- fcglfoe5d6y550
Mouse ct no. 2- fcglfoe5d6y7qy
An we have a some personal issues no one seticfied me by toll free no. i am very disapoint to your coustomer servise.

Address:- excise officer and assistant excise officer
Ketan gate purani burf factory bharatpur....
Complaint comments  Read comments Complaint category Computers & Accessories

HP — Laptop

 nikita05 on Aug 24, 2016
I purchased a laptop in june 2016 ...it takes 10minytes to start when ever i am working it restarts on its own and my files are also not saved...my internet explorer is also not responding if your company is not able to make products then why the hell are you into this business...stop making other people fool...will never purchase any another product of hp...when i call and ask for on site repair they do not respond ...very very dissatisfied......
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP — Not responding issue, too much slow speed, worst performance

 Ďěěpănshu Pandey on Aug 23, 2016
From purchasing date to till now, i experienced such a worst experience from hp. Laptop doesn't perform properly, giving (Not responding) whenever i used to open any window even task manager too gave that. No of times got slow. Windows corrupted once on reset. I want this laptop away from me either replace or change its hardware & software completely....
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — Damaged product sold after the expiry of replacement period and cheated.

 Shemil Shayiz C on Aug 23, 2016
"hp notebook totally damaged within 1 month."
• bought "hp notebook 15 - ac 122tu all" bought from 'egapow it solutions, thalassery, kerala - 670101.
• battery draining issue started within 7 days.
• display, keyboard, mousepad and hanging issues happened within 1 month.
• dealer sold out the product after 4 months from billed date.
• hp replacement period expired before purchase date.
• dealer misleaded the customer giving wrong information....
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

HP India — No response from the company related to my laptop keyboard problem

 RISHABH KANOJIA on Aug 23, 2016
I registered my complaint on 4th of aug 2016 and today its been 23th aug 2016.
They responsed me on 18th aug 2016, on this day an executive visited my house...
They hp customer care frusted me alot i called them thrice a day after that a person from hp visited my house and detected that the keyboard is malfunctioned and its been 18th of august to 23rd of august.. No one anwer my call..
The is company worst
My case id is 477-604-5207...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP — Hp printer deskjet2131

 poojamitra on Aug 23, 2016
Bought a new hp printer (Deskjet-2131) on 7th aug'16. Installed it on 19th aug'16. The colour cartridge which was sealed packed is damaged. Customer care asked me to take a print of printer maintenance report which proves that i have not used the printer at all and that the colour cartridge was damaged. The customer executive told me to go to the service centre which is 40kms away from my place. I requested for a doorstep delivery of the replacement of the cartridge but they simply refused. So either i spend more money to courier it or travel 40kms to get it sorted out. I am entitled to a new colour...
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — Product description: hp 22-inch led backlit monitor product model: c8h77as and serial no. 3cm50703yl

 ICAN solutions on Aug 23, 2016
I buy a hp monitor in dember 2015
Model-c8h77as
Serial no-3cm50703yl

On 13th of august 2016 the screen of monitor started showing multicolours and no clear vision and then completley gone i called the customer care and raised my complaint on dated 16/08/2016 and my case id is 303124959 as over the telecon the issue could not be resloved by the engineers. I waited till 19th aug but i got no resposnse from hp. After i called again on customer care and they provided me a new cae id: 4005167466 and the contact no. Of head (Mr. Amit kumar-09999828706) of delhi area to raise...
Complaint comments  Read comments Complaint category Desktop Computers

HP India — Service and fake warranty

 Kwatra on Aug 22, 2016
I buy a hp laptop in November 2015
Model-hp 15 ac083tx
product no-N8M06PA
Serial no-CND531519
With 3 year warranty and 1 year accidental damage protection
It near 9 month on july 27 my laptop get off and not on I call to customer care and raised my complaint on dated 27/07/2015 and my case ID is 4775740039. HP engineer visited my location next day he open laptop from back and did something in laptop and laptop get on when I ask to check again then he say it is ram slot problem your motherboard will change in 2-3 days. Later on he took some pictures of it and went...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — Product description: hp v192 18.5-inch led backlit monitor (energy star) product number: e5h82aa serial number: 6cm6171h2k

 hanskhanna on Aug 21, 2016
Dear sir,
Dei agra is a one of the premier university and has been a valuable customer of hp since its inception.

With reference to case id number 4776337950 received on 12th august, 2016 regarding the complaint of a one month old purchased product as mentioned in the subject. It is regretted to mention that the call has not been received by any engineer till date. While contacting, we were responded very poorly & disgraceful manner by the person available on regn. Agra@aforeserve.co.in mob. 07408424848.

Our institute has taken this very seriously. It has also...
Complaint comments  Read comments [1]Complaint category Universities

HP India — Product warranty offer issue

 Pankaj vaishnav jodhpur on Aug 21, 2016
I bought a hp notebook from hariom trading company situated at office no.7, 3rd floor, city plaza complex, medical college, jodhpur (Rajasthan)
Tin: 08592710990.

As hp company provide back to college offers on various range of notebook, if conditions completed from buyer side and also trader side.

Myself pankaj vaishnav, jodhpur, bought a hp notebook (Hp15-ay-019tu) & (Serial no.: cnd628479k) and want to extended my onsite warranty & burglary and theft insurance offer from back to college offer. But as hp company's condition for trader himself to get registered...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

HP India — Found a red spot on newly purchased lap notebook

 vicky1122 on Aug 20, 2016
I have purchased a newly hp notebook hp 15 ac650tu last week from hp website...
I found a red spot on my hp notebook... I filled a complaint against it... One of the hp executive came to my house today & said to me only 50 % chance that u get d replacement.. I m shocked pls help me i want to replacement at any cost
Complaint no 4776564997
I m waiting for ur response...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

HP India — Non attending complaint of computer under warranty even after ten days

 Rajiv Vishrant on Aug 20, 2016
Ref complaint no. 50009138-reg
Kindly refer to my talk with yr six representatives for more than 90 minutes and mr. Mandeep the floor supervisor as well. The call is logged on 10th of august and till date none has visited us. On queries we were told by ankita that the motherboard is required to be changed and its lying in the warehouse and as soon as they it reaches the service center it will be changed. The service center people are saying that they have not recd motherboard from the company so they cant fix the problem. None in the company is in a position to tell that by which date the...
Complaint comments  Read comments Complaint category Tax Services

HP India — Arrogant reply from hp person mr asif rehman 9369515419

 rajeev631 on Aug 20, 2016
I'm very sorry to say that the person from hp mr asif rehman from kanpur uttar pardesh has spoken so rudely and in a abusing language that i hava cancelled my order which i have bought from wellknown computers pvt ltd the mall kanpur
Date & detail & cost of product
19/aug/2016
Rs 41, 700
Hp pavilion desktop/18.5 led monitor & printer

I'm sharing detail of the person whome i contact and want a strict action for the same
Mr asif rehman 09369515419 (Hp employee)
Regards...
Complaint comments  Read comments Complaint category Desktop Computers

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