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HP India Customer Care

Hewlett-Packard India Sales Pvt.Ltd

24, Salarpuria Arena, Adugodi, Hosur Road
Bangalore
Bangalore District
Karnataka
India - 560030

Customer Care Phone Numbers and Contacts

Phone:1-800-112267 [Toll-Free Number]
 1-800-114772 [Toll-Free Number]
 1-800-4258999 [Toll-Free Number]
 1-800-4258080 [Toll-Free Number]
 +91 124 234 6992
 +91 80 2612 9000
HP Customer Care Number Delhi: +91 11 3030 4499
HP Customer Care Number Mumbai: +91 22 3030 4499
HP Customer Care Number Bengaluru: +91 80 3030 4499
HP Customer Care Number Kolkata: +91 33 3030 4499

HP Computers Office Address Details:

HP Delhi: Ground floor,Crown Plaza, New Friends Colony, New Delhi – 110065

HP Mumbai: 101-105,Enterprise Centre,1st Floor,Unit No. 16N & 17, 16th & 17th Floor,
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HP India Complaints & Reviews

HP India - Defective cartridges supplied

User
 anjana chopra on Apr 15, 2014
We being a multinational company named as sml isuzu limited formerly as swaraj mazda limited is a regular customer of hp. We have around more than 1000 printers of hp installed in our office as well as plant. We had purchased new cartridges no. 541 a, 542 a and 543 a from one of your registered distributor named as m/s aanchal sales, s c o 112-113, sector-34 a chandigarh vide his invoice no. 1810 and 1913 dated 04.01.14 and 20.01.14 respectively . Which were returnded back to the said dealer on 22.02.14.As these were defective.
Inspite various reminders via emails and discussions on phones...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

HP India - Defective printer product after buying (No solution provided)

User
 Pride Plus on Apr 14, 2014
I have purchased hp printer laserjet m1136 mfp serial no. : cnj8f7n5jn date of purchase 01.12.2013. And we have compalint on 19.02.14 complaint no. 3001256881 that printer is not working properly everytime it hanged up.

Further, bcoz of hanged up we have faced problems in our showrrom while printing the bills.Till that we have not received proper solution.

We have giving you the time of 7days for solving this complaint / replace the product in the said time period.If we will not receive the solution we will lodge the compalint in the consumer forum/court against defective...
Complaint comments Read comments Complaint category Computers & Accessories

HP India - Hp Pavilion aio ts 23-f201in (H5y57aa) serial no. 3cr32016g4

User
 Siddarth Hari on Apr 12, 2014
I want to register a complaint against my hp pc which has been purchased on 29.03.2014 from m/s hp world puspha sales corporation b-422-423, nehru ground, faridabad, on the purchase of the pc we were told that this is the latest pc which all good configurations, as we are into the field of designing we need auto-cad drawings as well as the 3-d max drawings for our work.
The executive who was sent to us for the demostration as well as well as the installlation of windows 8. He came and installed windows 8 but he did not installed photoshop. The next day our full screen got purple in colour...
Complaint comments Read comments Complaint category Desktop Computers

HP India - Laptop going to sleep

User
 nilesh4841 on Apr 11, 2014
I purchase a laptop in september 2013, after purchasing laptop then its going to sleep mode battery is 30 to 50% then i said to hp customer care. & i complain to more time but solution is not fix, below is a case id no. Regarding this problem.Then please help me 4710903026 4715753283 4718556648 4718555667 4719714842 4725533719 4725986417...
Complaint comments Read comments Complaint category Laptops / Notebooks

HP Laptop - Laptop going to sleep

User
 nilesh4841 on Apr 11, 2014
I purchase a laptop in september 2013, after purchasing laptop then its going to sleep mode battery is 30 to 50% then i said to hp customer care. & i complain to more time but solution is not fix, below is a case id no. Regarding this problem.Then please help me
4710903026
4715753283
4718556648
4718555667
4719714842
4725533719
4725986417...
Complaint comments Read comments Complaint category Laptops / Notebooks

HP India - Charges by retailer for service

User
 abhshk on Apr 9, 2014
I live in Bhilwara (Raj). In June 2013 i Purchased 8GB PenDrive Now its Non functional Now retailer is charging 50rs for courier charges i said i'll not bear the cost of courier in warranty period he said its company policy and said tell company to make to pay system if i pay 50rs that means i purchased my pendrive 430+50 that is 480rs this is simply fraud...
Complaint comments Read comments Complaint category Computers & Accessories

HP India - No delivery of cartridge for 3 days

User
 k2011 on Apr 8, 2014
I had booked a online cartridge from hp dial a cartridge and i was told that i will get the cartridges within 6 hours forget about 6 hours i have not got the cartridges even after 3 days have passed, and the dealer and the hp company is careless and rude to the me and always says sorry for the in convenience, i wnt to take a action on hp for carelessness and lying and also not informing me
Regards...
Complaint comments Read comments Complaint category Printers

HP India - HP can sale a 95% failure products and FAILED at post sales service.

User
 Mahesh Motkar on Apr 4, 2014
Dear, All Readers and HP Higher authorities I bought HP ENVY TS 15-j109TX NB PC on 8th Jan 14. And started using after a two weeks. Within an month on period it turns in to IRON BOX and started making unbearable noise. I logged the complaint on 12th March 2014. under overheating and fan noise issue <CASE ID- 4723670179 >. They took 5 working day to attend my compliant (That too after follow-up). Finally technician visited to office on 17th April 14. After running through all test he encountered that the system/unit/NB is 95% failure. He took a required screen shoot for his record....
Complaint comments Read comments [1] Complaint category Laptops / Notebooks

HP - Non functional Laptop

User
 spsinghbishen@gmail.com on Mar 28, 2014
Sir, Our office has procured HP make Laptops from M/s Wipro Ltd. vide Bill No. 1220270040 dated 23.04.2012. In this respect I am to to state that one of the Laptop is non functional. Details of which are as under: Basic Details Required for Logging Complaints 1. Office Name: Office of the Principal Accountant General (G&SSA) UP, Allahabad 2 Serial Number of the PC/Laptop: 5CB20989MH 3. Model / Make of the PC/Laptop: HP 430 Notebook PC Core i3 4.Problem Description ( in brief): Completely Dead, Not working at all 5. Address ( Full in Postal ): O/o PAG(G&SSA), Satyanishtha Bhawan,...
Complaint comments Read comments Complaint category Laptops / Notebooks

HP India - Poor service from HP service center

User
 Hasan.Lathif on Mar 26, 2014
Dear Team, I have purchased a HP laptop 5 years back. Offlate, I have been facing heating problems (an error is popped up saying that the system fan is not working), subsequently after couple of days the system monitor was not getting on. During first week of February, I have taken my laptop to a HP authorized service center at Bangalore (Systems Doctor, Udaynagar, Behind India Tin Industries, Bangalore 560016). I was told that the problem occured because of a dysfunctional cooling fan and subsequently they have replaced the same. Though the system got switched on after this, some windows error...
Complaint comments Read comments Complaint category Laptops / Notebooks

Hewlett Packard - Gift claim "2nd Year Warranty"

User
 vikasyadav1545 on Mar 25, 2014
hello i was buy a hp laptop in 21/09/2012 company provide some gift the gift is 2 year warranty i am submit online i rec. a Redemption Code is '5223385' this code & all the document send in hp office in gurgaon or noida some one . this is my Product Serial No '5cd2196fwm' but the problem is company rejected my Gift claim "2nd Year Warranty" & hp customer support are saying your not send Original Bar coded OK i agree but your call me say that i send the bar code sticker so how to solve it . my mob. no. is 9236467853 & mail id is yogesh_bagga@hotmail.com. thank you regard by yogesh bagga...
Complaint comments Read comments Complaint category Laptops / Notebooks

HP India - False excuses on not approving my Accidental damage (ADP)

User
 roshan_shah on Mar 13, 2014
The LCD of my Hp G6 notebook was broken internally due to accidental falling of my laptop. As it was still in the one year ADP, I called for On site protection. The person came and wrote a report of what had happened. After some days I got reply that the ADP was not approved because it was not an accident & I had done it deliberately. I asked them what was there definition of Accident, to which they replied : a road accident or a fire in your house. How the hell was I going to damage the LCD of my laptop deliberately and that to internally. All the excess money i paid for the extended...
Complaint comments Read comments Complaint category Computer Hardware

HP - cheating by HP company unfair trade practice by HP company

User
 sayed_1980 on Mar 13, 2014
sir i have booked one order for HP Desktop 20-a240in order No is 338065 on 10 Mar 2014 and payemnt made by debit card total payment is 42185/- i am told by product will be delivered with in seven days on 12 March one telephone call from HP representative product is not available. then i called several time to HP company they have not given any written assurance when i will get money back. pls help me i am cheated by HP company i do not such a big company is doing like this taking money kept it for some days and refund it this company is in gurgaon the saleperson is Mr dhiraj thanking you akhtar...
Complaint comments Read comments Complaint category Computers & Accessories

HP India - Printer

User
 laxman4soft on Mar 1, 2014
Dear Sir/ Madam We have recently purchased the HP Hot Spot M1218nfs MFP printer. The said printer is faulty in a few days. We request you to please attend and rectify the problem immediately. Thanks Lakshman Cell : +91 73826 73726 Email : laxman4soft@gmail.com...
Complaint comments Read comments Complaint category Printers

HP - Not received gift item from hp redemption cell

User
 NARANG RAHUL on Feb 24, 2014
I am supposed to get a DVD writer as per the DURGA PUJA offer by HP.


I have completed all the formalities, send the required
documents to HP redemption cell on time. I have also checked with the
speed post services that the documents have reached you on 14 OCT
2013. I had also registered on your site before 10 OCT 2013.


My redemption code as given by you is 6668402 and notebook
serial no is 5CD323311R.


REGARDS, RAHUL NARANG....
Complaint comments Read comments Complaint category Laptops / Notebooks

HP - ADP not covered case id 4721050838

User
 doctor abhilash on Feb 23, 2014
i had a frustrating experience with HP owing to my final exams coming ahead and these people deny what i paid for. I accidentally dropped my laptop while studying on my terrace. i called on site warranty . they sent a person who assures me he'll take care of the matter if i'd write as he told me "that a burglar was taking away my laptop, he threw it and went away" . What bull shit . Is this all part of the game that HP was playing. they say they rejected my ADP and that it comes under burglary and should be dealt with police. I think i'd better deal with HP in the court. what is the purpose of me...
Complaint comments Read comments Complaint category Electronics & Appliances

HP India - 2 year warranty certifiticate

User
 arunsheat384 on Feb 20, 2014
Dear Sir, I have purchased a laptop in diwali ustav time . I got an offer of RS 2000 for that time. I choose 2 year warranty certificate+ 1 norton IS . I got only norton securty but 2 year warrant carepaq certificate not delivered to me. Name - ARUN KUMAR SINGH, Vill. - HARIHARPUR, Post- ROHANIA, Dist. - VARANASI ( U. P. ) Redumption Code - 6841177 Product Name - HP Pavilion 15-N020TU Serial No. - 5CD336463V...
Complaint comments Read comments Complaint category Laptops / Notebooks

HP - For not receiving the offer which was assured on diwali utsav on purchasing HP laptop

User
 vasu c on Feb 16, 2014
I am vasu I have Purchased a HP lAPTOP Model no Pavilion 15-n003tx on DIWALI UTSAV OFFER I was assured that on Diwali offer HP is providing Extended Warranty, Free Anti Virus and 4000 rupees worth coupons to buy online HP Products.My Redemption Code is 6740325. The claim was approved on november 2013. But, till date I have still not received any of the above offer. There is no customer support only via mail and there is no reply auto generated message pops up. This gives negative impression towards the company and further the customer will not be interested to buying HP products in future. kindly...
Complaint comments Read comments Complaint category Laptops / Notebooks

HP India - Non-Receipt of Norton I/S & Extn. of 2 Years' additional Warranty

User
 BINACH on Feb 15, 2014
Redemption Code no.6843424 Product Serial No.: 5CD3361668 HP Pavilion 15-n003tx Notebook PC I received a message in my mobile on 27th January, 2014 that my gift of Norton Internet Security has been sent on my registered e-mail ID. But the fact is that no 'key has been sent as of yet. No information on the additional 2 years' warranty on my notebook has been received either. Redemption status reveals that my gifts have been approved.I purchased the notebook on 03.11.2013. I once again furnish below two mail IDs. Kindly send the IS key to: 1] binach@rediffmail.com 2] kamalachoudhury@uiic.co.in ...
Complaint comments Read comments Complaint category Laptops / Notebooks

HP - LPG cylinder weight is 26 KG instead of 30 KG

User
 rkgupta21 on Feb 14, 2014
Hi,
When i had booked for the very first time, the agency had supplied 2 cylinders and upon weighing the cylinders i had found that 4 kg of gas was missing. I did not complain to anybody but instead complained to the agency and they assured that they will weigh and supply the next delivery.
When i booked for the second time they weighed and showed me 30 kg. Later when i weighed the same cylinder,
the cylinder weighed 26 kg i.e. Pilferage of 4 kg.

"I know i stay in a country where complaints are not taken when incidents happen and action is only taken when...
Complaint comments Read comments [1] Complaint category Home & Garden

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