HP India Customer Care

HP India Customer Care

Hewlett-Packard India Sales Pvt.Ltd

24, Salarpuria Arena, Adugodi, Hosur Road
Bangalore District
India - 560030

Customer Care Phone Numbers and Contacts

Phone:1-800-112267 [Toll-Free Number]
1-800-114772 [Toll-Free Number]
1-800-4258999 [Toll-Free Number]
1-800-4258080 [Toll-Free Number]
+91 124 234 6992
+91 80 2612 9000
Webpage: hp.com/in
HP Customer Care Number Delhi: +91 11 3030 4499
HP Customer Care Number Mumbai: +91 22 3030 4499
HP Customer Care Number Bengaluru: +91 80 3030 4499
HP Customer Care Number Kolkata: +91 33 3030 4499

HP Computers Office Address Details:

HP Delhi: Ground floor,Crown Plaza, New Friends Colony, New Delhi – 110065

HP Mumbai: 101-105,Enterprise Centre,1st Floor,Unit No. 16N & 17, 16th & 17th Floor,

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HP India Complaints & Reviews

HP - Rejection of service within in warranty period

 Arvind Manickam on Jul 26, 2015
Mam / sir

I am arvind manickam. I own a hp 15 - r005tx laptop with a serial no.
Cnd4233y9s. I had filled a complaint in the beginning of july 2015. I only
Got a response on 8th of july after calls and chase ups. Those hp engineers
Told me that i would be contacted regarding the engineer arrival for repair
Within a week. But i didn't get any calls or smses. After that week i
Personally made a call to find out the situation at hp's end but only
Received a bunch of fake promises regarding the arrival date of engineers.
Complaint comments Read comments Complaint category Laptops / Notebooks

HP India - Incomplete delivery for order no 563403

 Prag Basil on Jul 26, 2015
I had purchased a HP Pavilion 15-ab032Tx Notebook Laptop on 10th Jun15. I have received the laptop, mouse and headphones. But i have not received the other items of offer like Additional warranty, Insurance, Movie tickets, Dongle, Anti virus, etc. Please advise on how these pending services / items will be delivered. Regards...
Complaint comments Read comments Complaint category Laptops / Notebooks

Hewlett-Packard Development Company, L.P. - Regarding printer

 Lokesh8629 on Jul 26, 2015
I am lokesh kumawat. . I am a old customer of hp. I face a problem with hp printer m1005. Kaafi try kar raha hu scaner work nhi kr rha. Complaint call bhi likhai gayi thi, lekin koi responce nhi mila. . Hp se ek service k liye excutive bhi aaya tha and he is saying "kitni bar batau ki part ki problam hai part abhi tak nhi aaya wapas call na kare" acording these line mujhe to printer utha k road par through kr dena chaiye. . Very bad service. . Gar ho sake toh help me: 08952800900...
Complaint comments Read comments Complaint category Printers

HP - Card reader is working in my New Laptop HP 15r279 TU Notebook

 muralidharanar@gmail.com on Jul 26, 2015
I have purchased a new HP 15r279 TU Notebook (M4X54PA#AKL) on 23/07/'15 and installed OS Windows 7. The Card reader is not at all working. Installed all available drivers through HP support Asst. Still the Card reader is not working. How can I solve the issue. I had called the customer care for this. I want to know whether a service mechanic will attend the complaint at my home. Muralidharan. A. R...
Complaint comments Read comments Complaint category Laptops / Notebooks

HP - In respect of delivery of product

 vilakshan saxena on Jul 24, 2015
I am an HP laptop owner named vilakshan saxena. with all the deep sorrow in my heart I have to inform you about the poor and customer unfriendly delivery system at your service centre in Bhopal with the following address.-, I submitted my laptop for format and recovery an due to an unavoidable strict schedule I forgot my job sheet (couloured pink) at my home which happens to be 22 km away from the service centre. inspite of me requesting the technical manager at the centre about the busy schedule and a train to catch in one and a half hour showed me un co-
operated behaviour and asked me...
Complaint comments Read comments Complaint category Laptops / Notebooks

Hewlett Packard India Pvt. Ltd. , 24 Salapuria, Hosur Road, Bangalore - Excessive time limit for replace ment of defective cartrige

 parthacool saha on Jul 23, 2015
I purchased a black ink cartridge no.678 for Rs.500 from COMPUTER GALLERY, 143/A Raja S.C Mallick Road, Kolkata-700047 ( mob. No. 9163418275, 9163170627 ) on 22/7/15 but unfortunately found the cartride not working which was verified and confirmed by their service man Mr.Samir Mondal to be defective on 23/7/15 . They received it for replacement along with a photocopy of the invoice, but informed me that it will take around 28 days . My question is that if this is the procedure and time limit for replacing a newly purchased original HP cartridge which is defective, then I think that...
Complaint comments Read comments Complaint category Computers & Accessories

HP India - CT number Mismatched

 HIMANSHU GOGIA on Jul 23, 2015
Dear Sir/Mam. My laptop is HP pavilion 15-E024TU, Windows 8.1 The laptop is under warranty of 3 years including one year accidental damage protection. I paid in advance for extended warranty. Now it is running under second year of warranty and Laptop's display is troubling (one line is there in the normal display). I filed a complaint at the customer care on July 20, 2015 my case number is 4756194446. Engineer visited and told that DISPLAY will be replaced. Instead of directly getting the display replaced I am facing another problem from your side that, CT. NUMBER DIDN'T MATCH. ...
Complaint comments Read comments Complaint category Laptops / Notebooks

HP India - hp r15-250tu laptop: no support from HP Pune on blue dump restart problem

 riteshsharma77 on Jul 23, 2015
Dear All, I woiuld like to mention here, that I was so happy purchasing laptop of HP from one of my local vendor DCC, unfortunately after purchasing a laptop r15-250tu, it is throwing a blue dump error and DCC, chinchwad is saying no support, I logged the call against hp for support their service engineer came down and taken the logs from the system. After a long wait for 8 days the concerned person came back and answered like a foolish that the wireless LAn driver is not installed and not getting supported because my windows version is not activated. This is the silly reason I heard first time...
Complaint comments Read comments Complaint category Laptops / Notebooks

HP - Flash drive not working

 soumik177 on Jul 22, 2015
USB Flash drive is not working. Its shows 600mb space while it is of 16 GB.used for not even a month.bought online from snapdeal on 27-june-2015. invoice number: D4D896/15-16/80921 seller : softek surya(India) pvt. ltd. address: 1097 3/3, gali no.8, main firni road, vill-kapashera, near falad nala. city- Delhi state-Delhi pin-110037 company's vat tin & cst no. : 7050182077 Description : HP 16GB X705 USB 3.0 flash drive item code : DA4165076 order no. : 6937065752 suborder no. : 8988384700...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

HP India - Extended warranty of laptop

 Jahal Purohit on Jul 22, 2015
I bought laptop LT-HP 15-PO77TX CORE I5 J6M42PA#ACJ with serial no 5CD447CP70 on 27th Jan 2015. This nachine had display problem so with much this type of complain finally my machine was DOA I got new machine LT-HP 15-P206TX CORE I5 K8U18PA#ACJ with serial no 5CD4494LP9 on 18th Feb 2015. Extended warranty was taken first machine mentioned above and the dealer as well as HP promised that extended warranty will be transferred to the new machine no LT-HP 15-P206TX CORE I5 K8U18PA#ACJ. And your customer support also says this is been approved but the problem is THAT THE CERTIFICATE WHICH IS ISSUED...
Complaint comments Read comments [1] Complaint category Laptops / Notebooks

HP India - Laptop issue

 priya.raghu on Jul 21, 2015
Without my permission how you guys closed my case. My laptop is in warranty and from starting i am facing the problem with my laptop ..sometimes bluetooth problem and continuously the sparkle sound is coming from my laptop (beneath CD drive) and till now it is not rectify .Your engineer 3 times visited to my address and till now he is not able to rectify the problem. What you guys are doing, you guys think so that customers are fool. How you people are sending such type of products in market in which there is problem from starting days. It is clearly indicates that you guys are not...
Complaint comments Read comments Complaint category Computers & Accessories

HP India - USB Port Issue

 jm30 on Jul 21, 2015
Complaint has been lodged to HP authorities on 13.07.2015, vide Case ID No. 4755773550. But today (21.07.2015) problem not been resolved. In this connection we will highlight that product is just one month old from the date of Purchase and HP authorities is showing negligence in all respect to rectify / resolve the issue. I have contacted Ms. Arunima Ghosh (Coordinator) having Mobile No. 905146480, but she is not picking up calls. Hence, my request to HP to replace my Laptop with a new one. Regards, Joy Mukherjee...
Complaint comments Read comments Complaint category Laptops / Notebooks

HP India - New Cartridge got empty after 20 print-outs

 Suneet Pant on Jul 20, 2015
hi there, I have purchased "802 Small Black" cartridge from you online on 01-07-2015. My order id is : 571041 ( as printed on the invoice ). I am really surprised the printer shows "Very Low Ink" level, just got empty after 20 print-outs. How this has happend. I request you to please replace this cartridge with a new one. For your confirmation I am sending a snapshop of the blue enveloped on which i have received the Purchase Invoice....
Complaint comments Read comments Complaint category Computer Hardware

HP - can't claim adp redemption

 Aditya Jhingan on Jul 20, 2015
i have purchased a new laptop 15-r284TU worth 27000 . I hve purchased it from kbits in amritsar inside nehru shopping complex. the dealer told me that u can claim for the adp redemption at any time anywhere.Now when i have claimed the the damage warranty the hp has rejected it . I mean you have purchased the thing from a branded company HP and you have to register for the redemption in 30 days otherwise your notebook does not worth even for a single penny if its broken . i want the claim or i will take the case to consumer forum ....
Complaint comments Read comments Complaint category Laptops / Notebooks

HP - bluetooth is not working

 abhiji31 on Jul 16, 2015
Bluetooth is not detecting the other Bluetooth devices like mobile. I informed the same to the seller (khosla electronics) khadina more, chinsurah, hooghly.west Bengal according to them it is a new advanced system in hp laptops. now the laptop will detect only Bluetooth devices of laptop. I want to know what is the advance system in it?...
Complaint comments Read comments Complaint category Laptops / Notebooks

HP India - To avail HP gift scheme

 savita81 on Jul 15, 2015
To avail HP gift schemeof Rs.999/- (which was available on purchase of HP product more than 30, 000/- till 30th June 2015) Desktop details- item code- 185650, item description- HP AIO 20-2212, was purchased on Rs. 50, 999/- . We were unable to avail scheme thru on line as the invoice was raised on 17/06/15 and the desktop was delivered later on 24/06/09 at Croma, sector-29, Gurgaon. Further we thought to avail later but its time was over and the same was discussed with Croma executive & Mr. Eric Thomas, Executive HP customer care, Gurgaon (Mob. 8376052383 ) and send no. of mails/ mob calls,...
Complaint comments Read comments [1] Complaint category Desktop Computers

HP India - Windows Activation Error

 Rohan Deka on Jul 15, 2015
Our office bought one HP Business PC Model No: HP Pro 3330 Microtower, S/N : INA417X52V, Product No : QT035AV in which Windows 8.1 was Pre installed. Now when I try to activate windows there is error message "windows cannot activate, try again later". I don't have any product key. Kindly provide a Product Key for this PC....
Complaint comments Read comments Complaint category Government Organizations

HP India - bluetooth

 bobinc on Jul 15, 2015
bluetooth not working, trying to connect either from laptop to other device or searching for it through other device could not be detected & in the device detection window searching continues even active devices are present.wi-fi is working properly....
Complaint comments Read comments Complaint category Laptops / Notebooks

HP India - Bluetooth /wifi not working

 Dr.Sreedevi Rao on Jul 14, 2015
Dear Sir I'm Dr Sridevi. I had bought HP laptop with the following description - Product description: HP 15-r007tu Notebook PC Product number: G8D27PA Serial number: CND4201VQF Within one month of purchase it developed Bluetooth connectivityproblem. I took it to the sales shop. They could not rectify and directed me to HP service center. But the problem has been persistent since then. I have visited the service center more than 15 times and each time the laptop is kept in the service center for at 15 days. Wifi card has been changed twice, cable also has been changed. Still problem persists....
Complaint comments Read comments [1] Complaint category Doctors

HP India - Damage caused by service executive named souvonik

 chandanKrMishra on Jul 14, 2015
Dear sir, i am not so technically advance that i can verify my device after service that it is 100% working. But as far as I observed i wrote on feedback form. further observation of service executive found that charging port on motherboard is broken. They( service executive) told me if it is broken by our men it will be replaced. but when final service executive came for service he told me, ' this damage was not intentional so it will not be covered under replacement policy. Here I enclose image of all feedback forms . please give me solution as soon as possible......
Complaint comments Read comments Complaint category Laptops / Notebooks

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