HP India Customer Care
HP Inc.
Customer satisfaction rating: 4%
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2395
COMPLAINTS

HP India Customer Care

HP Inc.

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Address
24, Salarpuria Arena, Adugodi, Hosur Road
Bangalore
Bangalore District
Karnataka
India - 560030

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
145
72
Phone:

Additional info
Store Locator

Support

HP Shopping

General Feedback

Indian Offices

Contact Details

IN Bangalore GeBC Embassy Prime (BEP)
HP Inc., GF, Global e Business Ops Pvt Ltd, No. 66/2, Ward No. 83, Bagmane Tech-Park, 7th Floor - A Wing "Embassy Prime" CV Raman Nagar, P.C. 560093, Bangalore, Karnataka

Bangalore, IN - Akash Block (BGC)
HP Inc., 5F, Salarpuria GR Tech Park, Khatha No 69/3, Mahadevapura CMC 5 &9 FL, Whitefield Road, P.C. 560066, Bangalore, Karnataka

Bangalore, IN (IEC)
HP Inc., "Hewlett Packard Global soft PVT Ltd, EC2 Campus, HP Avenue, Survey No. 39 (PART), Electronic City Phase II, Hosur Road Bangalore – 560 100 India.", P.C 560100, Bangalore, Karnataka

IN Bangalore - HPGS Surya TP II (ISU)
HP Inc., Floor G-A Wing Sy No.9/1, 91/2 & 91/3, P. C 560100, Bangalore, Karnataka

Bangalore, Pritech Park - SEZ (PSR)
HP Inc., Pritech Park - SEZ, Sarjapur, Marathalli Outer Ring Road, P.C 560103, Bangalore, Karnataka

IN Bangalore Sales - Salarpuria Arena (SAU)
HP Inc., 2FL, 24 Salapuria Arena, Hosur Main Road, P. C 560030, Bangalore, Karnataka

Bangalore Surya Waves (SWH)
HP Inc., 5FL, Surya Wave, Sy. No.61 (P), Doddathogur Village, P.C. 560100, Bangalore, Karnataka

Prestige Palladium Building
HP Inc., Suite 2, No 129 to No 140, - Prestige Palladium - Bayan, P.C. 600006, Chennai, Tamil Nadu

Kolkata, DLF IT Park (KDL)
HP Inc., No 08, Major Arteral Road, Suite I, P.C 700156, Kolkata, West Bengal

Eldeco Tower
HP Inc., Unit No 607 & 608, Sixth Floor, Eldeco Corporate Tower, P.C. 226010, Lucknow, Uttar Pradesh

Mumbai, Commerez Building, Int. Bus. Park (IRT)
HP Inc., 5F Commerez Building, International Business Park, P.C 400063, Mumbai, Maharashtra

Gurgaon, Haryana (GTC)
HP Inc., 2F Gurgaon, Tower D&E, P.C 122022, Gurgaon, Haryana

IN New Delhi Sales - Surya Hotel TD Site (NDH)
HP Inc., Crown Plaza Surya, E-F, P.C. 110065, New Delhi, Haryana

Pantnagar
HP Inc., Plot No. 9-11A & 35-37A, Sector-V, P. C. 263 153, Udham Singh Nagar, Uttarakhand


View More Information...

Customer satisfaction rating
4%
Complaints
2395
Responses
231
Resolved
43
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

HP India related photos (296)

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HP India Customer Care related pictures (296)

HP India Complaints & Reviews

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Hp India — Damaged the printer at the time of repairing by hp service centre, hissar

 Ghanshyam Dass Arora on May 26, 2016
I am working as typist at charkhi dadri


My printer no. Hp 1025 colour needed servicing so

I gave my printer to hp service hissar on 27-4-2016

I visited two times the centre but service was not completed

Today 26-05-2016 one massanger came with my printer. Printer was tested but it was not working as earlier it was giving a noise and work was not satisfactory

I head talked with manager on telephone, he said that the printer got damaged at the time of servicing and it needs a new parts which is not available and...
Complaint comments  Read comments Complaint category Printers

Hp India — Designjet - t520 - case id - 4772781194

 krcindia on May 26, 2016
We have locked the complaint on 16th May, 2016 and till date the problem has not been resolved. Printer had an error b3333336 displaying. After filing our complaint the service person had arrived on 20th may and the part that was supplied was defective on arrival. We could believe that how could Hp supply an part which is broken badly. After that we are following with HP and the service centre everyday but nothing has been done to make good our product. Our work is suffering a lot due to non-availability of the machine and we hope our problem will get resolved soon...
Complaint comments  Read comments [1]Complaint category Printers

Hp India — Very poor service zero customer support

 Akshay wats on May 26, 2016
My name is akshay vats and i have submitted my hp laptop in their service center at prakash house, rajouri garden delhi on 11 may 2016.
They committed me for its repair within 48 hours with all formalities like quotation and fault identification & its repair but my experience with them is very poor, today on 26/05/2016 even i have not got any quote or fault from their side.
They gave me contact number of service center but after calling 7-8 times a day they picked called only once somedays they even not picked my phone. My total working has been stopped from that day and i am not getting...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Hp India — My hp 18.5" monitor

 9812618463 on May 25, 2016
When i open my computer the screen of my lcd blink continuously and never stop. The lcd blink again & again. It create a lot of problem. I can not do my work properly. Please check my lcd as soon as possible. I also attached a video of my lcd screen. I have purchased this lcd from c destination (Hp world)
B. O. G-10, 12, narain complex, civil road, rohtak
Dated on :- 19-10-2015

Serial no of lcd:- 3cq5041tph

Party detail
Contact no:- mr. Anand sharma
9812618463, 09911989884
Add:- new vijay nagar, near saraswati school
Rohtak{...
Complaint comments  Read comments Complaint category Desktop Computers

Hp India — Window not opening properly

 saritasani on May 24, 2016
We purchase 500 new laptops from HP company. One of the laptop which regulatory model no. HSTNN-C80C. We face lots of problem in it. The measure one is windows not opening properly and the message showed in it is the window not properly installed. Presently, the screen is blank and not responding to window. So, in the aforesaid matter please do the needful as soon as possible....
Complaint comments  Read comments Complaint category Government Organizations

Hp India — Booting problem of laptop

 Ambi_Soi on May 23, 2016
I have registered a complaint with ensure services, trivandrum, kerala on 17.05.2016 relating to my laptop stating that booting problem is existing. The token no. Given to me is 170516-002. Now that i have been told that there is some problem with the operating system and i need to register the complaint online. Necessary arrangements may please be made from your side to rectify the complaint and release the laptop at the earliest. Your cooperation in this regard is highly appreciated please. The model no. & product no is 14-n201tu/f6c51pa#acj and the serial no. Of the product is 5cd3473rpv. My...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Hp India — Warranty registration issue

 selvakumarn on May 21, 2016
Dear sir/ madam

I bought one hp laptop from m/s. Vijay sale at pune on 27/03/2016. Till my laptop working in good condition.

Hp warranty registration was delayed from my side. Registered it on 01/05/2016.Initially it got accepted but later received second mail saying not acceptable due to late registration. Request to accept my registration.

Details are as follows.

Model :- hp15ac101tu
Serial no:- cnd6045c16
Date of purchased: 27/03/2016...
Complaint comments  Read comments Complaint category Employees

Hp India — 15 ac179tx

 Akshay Ravi on May 20, 2016
I just bought my laptop a few days back and its already showing troubles. I am very much disappointed. I can't get past the password screen. I am unable to type in my password. I tried again and again with no use at all. It's like the screen is frozen. The cursor moves, but unable to type in the password. So I am basically stuck without any access to my datas! This is pathetic, as it's a brand new laptop!...
Complaint comments  Read comments [3]Complaint category Laptops / Notebooks

Hp India — Case id-4772576045

 reprographic centre on May 19, 2016
Complain locked on 12th may and today is 19th may till date there is no feedback from. I am calling again and again they give only number, but, there is no response from that number. I get only the message. There are 3 message that shows diffrent date, for delivering the part. I want to complain to the higher authority for such type of activities. I attached all the message for this case. The message shows 3 different dates for the same case, but till now there is no engineer visit at the site.

Case locked:-12 th may, 2016
Plotter name:-t7100
Serial no.:-my3267900b
Complaint comments  Read comments [3]Complaint category Printers

Hp India — Hp notebook 15-ac184tu dc connector problem

 naresh1986 on May 19, 2016
I had bought hp notebook in jan 2016 and with in 4 months dc connector got damaged and not getting charging unless any breakage and water damage. While using only it was damaged and when i reached to hp service center he told it will get charge and will not cover under warranty. I was so frustrated because i had already used dell laptop which is with me from past 10 years and never i get any complaint like this but only the thing its old model. Thats the reason i went this time with hp but really disappointed because it was very delicate which by using only in 3 months dc pin got damaged.
Case...
Complaint comments  Read comments [7]Complaint category Laptops / Notebooks

Hp India — PC not working properly

 cejalgaon on May 19, 2016
These complaint from maharashtra state electricity distribution company ltd. Jalgaon zone, maharashtra. From last two days computer not working properly. When pc start, the following message shown on desktop.
Preparing automatic repair.

These pc are under warranty period.

Pc name - hp 20 all-in-one pc
Serial no - 3cr5170fg5
Product no - k5n45aa#acj
Model no. 20-2312in
Contact no. 8554987921...
Complaint comments  Read comments [11]Complaint category Computer Software

Hp India — Absolutely ridiculous service given to bonafide customers. Don't answer much of the questions asked

 Shivank_ on May 19, 2016
19-05-2016 10:30 am
Case no -3 028 552 214
I am a bonafide and old customer of hp products, have a lot of hp products in my house and always recommend hp to all my known people as they provide good range and pretty good products. And i can boast that i have helped hp sell so many products in my circles.

My problem was pretty simple, exaggerated only by "lazy" attitude of the call center. The laptop keyboard is not working properly and is causing a lotttt of hassle in general work.
When contacted the hp center on number 30306363, it first took 5 calls to finally...
Complaint comments  Read comments [16]Complaint category Laptops / Notebooks

HP — Laptop lcd screen busts but no warranty coverage

 saiberspace1 on May 18, 2016
I am a disgusted and unfortunate owner of a new
Hp 15-af024au n4f82pa laptop bought through flipkart. Within 10 months of use, one fine day, the lcd screen turned into a muddled one with several pink lines running vertically forming an eye sore curtain. Btw, this happened while i was watching a really long movie (4.5 hours) at the tailend of it. Since it was still under warranty. I thought it could be salvaged and raised a case. However, even after several calls and escalations and fights that i could put up with (Of course i was always the one to follow up on this case), the hp reps simply...
Complaint comments  Read comments [26]Complaint category Laptops / Notebooks

Hp India — Pathetic service ever

 Ranasaabh on May 16, 2016
After a major accident, most of the laptop parts were replaced. Keyboard was not replaced because it had no cracks. It have dent and the left part of the keyboard do not work properly. Specially the finger print censor. After registering a case 3 times with the team, nothing happened. I bought this laptop for 70K and this is of no use.

Also the engineer installed the windows did some settings to graphic card and it never updates now. The DVD sent to me were faulty and they never install windows properly and get stuck after installation of graphic card starts....
Complaint comments  Read comments [23]Complaint category Laptops / Notebooks

Hp India — HP Pavilion PC is not working

 Bikashraj on May 16, 2016
Pc is not working and showing a error massage "there is no disk in the drive. Please insert a disk into drive/device/harddisk1/dr1."

Date of incident:14 may 2016

Pc model:hp pavilion desktop
Seral no:4ce5210cqg
Product no:m1q50aa#acj
Model no:550-010il

The pc is under warranty and we expect early response for repair.

Snap shot of error massage and pc name plate is attached for you reference.

Regards
Bikash
8763606203...
Complaint comments  Read comments [14]Complaint category Desktop Computers

Hp India — My new hp-laptop purchased in usa does not support my old hp-laserjet 1020 printer

 rajhanssanjay on May 16, 2016
Complaint-3028343490

To,
Hp support team,

I am trying to contact hp staff since three days or so.
Hp has nice system to shuffle customers.
When i make a call - i am given complaint no. And asked to contact customer care dept. — very big name!!

When i contacted customer care dept. If you check the files of chatting; i requested for assistance from mr. Dasgupta. He had chatted with me on thursday and knew all relevant details.
But no. I was given yet another phone no. Every-time. No body cared to connect me to mr. Dasgupta....
Complaint comments  Read comments [12]Complaint category Laptops / Notebooks

Hp India — Product m1005 mfp printer not working properly

 Sapan purohit on May 15, 2016
I brought product m1005 mfp printer on 10 march 2016 from suntronic computers, jyanti market, jaipur, invoice no. Is sc/15-16/06018. But after 1 month printer is not working properly. I am dialing your consumer care number 1800 425 4999 many times. But never connect with your executives. Please send your authorised person at c124, bajaj nagar, jaipur-302015, rajasthan. Mob:- 9828559400 for check the printer....
Complaint comments  Read comments [11]Complaint category Lawyers and Attorneys

Hp India — Be-aware from HP LAPTOPS

 mahendra singh champawat on May 13, 2016
1. I have purchased HP Laptop from Reliance digital outlet City Center-Jodhpur on 26th January-2016.
2.After using 10-15 days and we realized after changing the Wallpaper that a white stained mark visible on the screen and moreover a noise coming out from fan cooler.
3.We lodged a formal complain to HP customer care.
4-HP customer care department informed us that some of technical personnel visit and check the real problem.
5-After 3-5 days with regular follow-up, nobody turned up from HP office and finally we connected with Mr.Zakaria sr.Manager at HP customer care...
Complaint comments  Read comments [15]Complaint category Laptops / Notebooks

Hp India — HP Redemption Cell

 mskumar1984 on May 13, 2016
Guys
Dont ever believe in HP redemption benefits. They provided the invalid offer code and tried reaching for the new code. I provided all the proofs showing the code is invalid and i tried activating before the time frame. Some non sense fools are in customer care and they keep sending the same responses for the last 5months and keep annoying me. I lost some Rs3000 offer due to this invalid code. Clearly they cheated in the name of offers and made me to buy the laptop in the same price without any good discount. Attached the sms responses for the invalid code i tried to activate....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Hp India — Inkjet Cartridge 678 Black

 patelknm on May 13, 2016
I purchased an black ink cartridge from Amazon on 16 Feb 2016. The ink level shows almost full but cannot print letters or photocopies.
The colour part works fine.
Called the 1800 number but could not connect(?)
A friend who was visiting from Australia and is a printer technician said the flow of ink in the cartridge seems to have dried out.
Request a free replacement for the damage cartridge please.
Khushrow Patel
Mob: 9867370380
email: patelknm@gmail.com...
Complaint comments  Read comments [1]Complaint category Computer Hardware

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