HP India Customer Care

HP India Customer Care

HP Inc.

24, Salarpuria Arena, Adugodi, Hosur Road
Bangalore
Bangalore District
Karnataka
India - 560030

Customer Care Phone Numbers and Contacts

Tollfree:
1800 112 267
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1800 114 772
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1800 425 8999
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1800 425 8080
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Phone:
+91 80 2612 9000
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+91 12 4234 6992
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Satisfactory Rating
3%
Complaints
2261
Responses
117
Resolved
41
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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HP India Complaints & Reviews

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HP India — Broken body of laptop

 ram naraian gupta on Feb 12, 2016
HP 15 AB219TX Laptop No. 5CD5324Q6R FROM M/s Deepak Traders, GWALIOR, vide Invoice No. 1323 dated 7.10.2015.

The body of the Laptop got cracked as it slipped down from the desk(table).

The Laptop, preloaded with Window 10 does not respond to Photoshop, Window-7 MS Office and Sketchup.

kindly direct your executive to replace the body and look at the software problems.

AJAY GOYAL
B-202, AMARKANTAK APPARTMENT
SAKET NAGAR
TANSEN ROAD
GWALIOR...
Complaint comments  Read comments [1]Complaint category Computer Hardware

HP — Poor product and service

 y.singh on Feb 11, 2016
I purchased hp slate 7 in six month, this tab screen found broken initial on purchase.after this battery not working. Both work done by service provider. Now it's touch not working .I submitted for repair after that now it's touch not working. All time switch off and then it working. I am freedof. My name yogendra singh and product Product Model: G1V99PA
Product Name: HP Slate 7 6101ra VoiceTab
Product Serial Number: 6CY445BG68. Please help....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

HP India — Hp laptop support problem as product is on warranty. Hp case id: 4765815020-471

 sm2anil on Feb 10, 2016
Dear Sir,

I raised my complaint on dated 12/10/2015 and my case ID is 4764831145-471. HP third party engineer visited my location on the very same day. He did not do anything to fix the issue However just screwed my laptop . Later on he took some pictures of it and went away. Moreover he did not check any failure of the product, did not run any test to identify the situation and did not even try replacing the parts to check where exactly the problem was. More the pictures that they have shared can be because of the moisture, which usually happen in winter season.

HP...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Hewlett Packard Enterprise Products — Unable to deliver product in due time and still not delivered

 susheelk on Feb 5, 2016
Ordered HP Laptop on 29-02-2016, HP Notebook - 15-ac083tx_Laptop @ Price Rs. 34425. from http://www.hpshopping.in/Laptops sites.

Order No. 681371

AS discussed with HP they promised me to deliver it up to 06-02-2016.
The website showing the estimated delivery is 15 October 2015, which seems to be wrong because current year is 2016. I also tried to contact HP tool free number service desk but they unable to provide me the desired details which was really not expected from HP as they assured to deliver before 6 th February 2016....
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — Hp printer model no. 2131 complaint against driver

 Ridhima Khandelwal on Jan 30, 2016
I purchased hp printer model no.2131 from reliance digital in alwar rajasthan in which you provide its CD driver of model no. 2130. because of this i m facing problem in installing in laptop for my work. so keeping in mind my problem. as my work is also getting delay, pls provide me CD of model no.2131 as soon as possible.i will be very thankful for this....
Complaint comments  Read comments [1]Complaint category Printers

HP — Request for repair of camera of desktop computer

 Arrup Kumar Sarkar on Jan 29, 2016
Hi
I am using hp pavilion 23 since last 2 years. My camera is not working properly. It's coming very unclear. Kindly send your engineer to make it perfect.

product category: hp
model no: aio
model no: 23-Bo26in
Serial no: 3cr2810knf...
Complaint comments  Read comments [1]Complaint category Desktop Computers

HP — Error found

 Narendra Dora on Jan 28, 2016
While using laptop it shows error found(cheaking in internet)...restarting your pc0%...
shows in blue screen...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

HP — Laptop com

 sasi38 on Jan 28, 2016
I have complained you about my wifi as well as webcam but hp is not taking care of me i didnt saw such a company this is a worst company in india my...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

HP India — HP Laserjet

 Uhbvn on Jan 28, 2016
HP Lasejet P3010 Series, Model No-CE528A, Printer not work properly UHBVN Rajiv Gandhi Vidyut sadan Pehowa Chowk Kaithal...
Complaint comments  Read comments [1]Complaint category Products & Services

HP India — Irresponsible service center of delhi, nehru pkace

 Prahlad Jha on Jan 27, 2016
I am submitted my laptop in nehru place, New Delhi on 25 jan i have purchase on 10 feb 2015 but i lost my bill the executive said me its not under warrenty coz i dont have bill and they said you have to pay 500 for checking charge i accepted and deposited laptop and today i received a call from service center they said it will take 16000 its too much and now when i checked warrenty it on HP website its under warrenty now let me know how my product goes out of warrenty the executive didnot check.please try to short out my problem....
Complaint comments  Read comments [1]Complaint category Computer Hardware

HP laptop — Display damage issue

 rajshekhar1796 on Jan 27, 2016
Dear,

I have purchase laptop model HP 14-r113TU Notebook after 9 months its problem found on screen in starting dot found day after its progress automatically. I will complaint in customer care of HP, They have told send lap top screen photos and told no issue its under warranty our engg will visit they have told or its repaired or replace. I am wait one week the not any respond us after I have recall the cc and ask what is status my complaint? then they told
its screen damage its not covered in warranty. so we will hep us to give the question for service ... I am shocked...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

HP India — Order recovery cd but dispatched to wrong address

 boombasdgr on Jan 27, 2016
With reference to case id 4766521551 i ordered a recovery cd payment made on 15/1/2016, payment reference no 3981818472060150, dispatched vide speed post ref no. Ev561119020in, item was delivered to some one else address. Contacted c care on 25/1&27/1/16 but no positive reply except correction of address by executive.Dispatch address was wrongly forwarded to agencies. Please sort out immediately....
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Hp Inc., India — Case id # 4766420390 still not resolved by hp india

 JuhiAgarwal on Jan 26, 2016
I bought HP laptop (Product J8B81PA#ACJ) in March 2015 from India. It's cooling fan stopped working and laptop getting System fan 90(b) error.
Presently, I am in Canada. HP Canada technical support team told me that they can not repair laptop under warranty here unless they get some correspondence from HP India. As such, I talked to HP India 15 days back i.e. Jan 12th and they registered my request. Case ID # 4766420390.
I was told that my case would be resolved in 24-48 hours but I am still waiting for response. My laptop warranty will end on 12th march, 2016. I want to get it repaired...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — My laptop motherboard problem sound is coming so high

 Manas Kr Singh on Jan 25, 2016
My laptop motherboard problem sound is coming so high and as well as my laptop
not sleep and shut down properly i had cheak all issue in laptop but not any thing found ...plz call my this no 9910856883
and send a engineer for solved my issue and my email id is manas2610@gmail.com...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

HP — Faulty cartridge ink advantage 678 black & tri-color for hp ink advantage printer 3545

 ashar2024 on Jan 25, 2016
Dear Sir,
I bought two cartridge "Inkjet Supplies" product number CZ107AA and CZ108AA. At the time I bought that product, they were seal packed with hologram, we started using them but after few prints ( approx 8-10 prints) they got empty.
I was not aware that HP supplied empty cartridge in a seal packed box. Now the related person is denying to replace those faulty products.
Their response is breaking my trust in HP.
It is a humble request to you that kindly reconsider my case and issue me new cartridge.


Regards
S.K.Saxena
8527315292...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

HP — Laptop not connecting with wifi

 Amanpreet001 on Jan 24, 2016
My laptop is HP
Model no- 15-Af002AU
One of the problem I am facing with it is that it is not connecting with wifi.
I have taken it from India, and now I am in canada don't know how to sort out the problem as I have consulted with IT engineers here. And they are also helpless...
Complaint comments  Read comments [1]Complaint category Education

Hp Pen Drive — Pen drive not in working

 Yuvraj gujjar on Jan 23, 2016
Dear Sir/Mam,
we have purchase a pan drive through shopclues which not in working from last one month.
Product--HP v165w 32GB Pen Drive
Code: 73863870
order date- 17 aug. 2015

Plz resole my issue.

regards
Yuvraj
9990455210...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

HP India — Defective laptop

 sandeep kurra on Jan 23, 2016
Hello HP, I had purchased HP pavilion x2-10-n 125tu from HP store computer land Nehru place Delhi on 15/1/16, from the first day I am facing issue of mute led and hang problems, two times your engineer visited my place for upgrade and download the drivers and software even Customer support also taken the remote session of my laptop and troubleshoot some steps but unable to resolve the problems, now I request you to please provide me replacement or refund my money because I am fed up with the service of HP and also suffer mentally harassments, So pls do needful asap.
tnx
Sandeep Kurra
Complaint comments  Read comments [1]Complaint category Computer Hardware

HP India — Laptop

 UmeshSingh831 on Jan 20, 2016
Since the day (11 november 2015) i bought HP laptop (Pavilion ab029tx) i am facing a problem till the time (20 january 2016). Technician visited many time and i had given my laptop in hp service center but still facing same issue with my laptop.
I am Litterly very disappointed with hp service. They misled me whenever i asked for replacement.
I don't want to use hp anymore and never will recommend anyone to buy it....
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

HP — Defective cartridge (Want an immediate action)

 rinki86ghosh on Jan 19, 2016
Hi,

I bought a cartridge (TONER CARTRIDGE HP-88A) from one of your dealers in Dehradun, India named Computer Trade & Technology which turned out to be a defective piece. They told us that they have sent it to the service center. It's been 2 weeks now that I haven't received the repaired one or a piece as a replacement. Dealer confirmed after two weeks that the piece will be replaced but it will take another 4-5 days(Now this is ridiculous). Your customer gets harassed because of you for A DEFECTIVE CARTRIDGE. Why can't the DEALER REPLACE the same??? I think it to be my mistake to...
Complaint comments  Read comments [1]Complaint category Printers

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