HP India — company is unable to provide me the part of my desktop,due to which my computer is down.

Address:

Kanpur, Uttar Pradesh

I have ought the hp dreamscreen 400 on 4/2/2011, for the price if 21, 000 rupees.as my computer is stopped working now.due to the failure of CPU fan.as I requested to the company to provide me the fan to get it replaced .But the company as well as the authorised service centre is unable to provide me the particular part.due to which my compuTer is down.so as a customer my complain is that, if just after 4 years company would not be able to provide me the part than where will customer go.its a cheating with customers.kindly help.