HP India — complain in laptop

Address:

Ahmedabad, Gujarat

Dear sir/mam i purchased a laptop on 16th march 2015 from your authorised dealer name invenio retail technologies pvt ltd ahmedabad. Right from the first day we have noticed some noise in the hard disk area, also the software was lagging.Even the touch pad of the laptop was uneven.One key of the of the key board is loose.I lodged the official complain on 20th march, 2015, which was attended by your service engineer on 26th march 2015 . The problems noticed by the engineer already been forwarded to the respective department by him. Since then i made several telephonic reminder to the concern person, but no action have been taken so far. The serial no of the laptop is 5CD4483MJW and the model no of the laptop is P201TX. For your ready reference i here with attaching the Invoice copy as well as complain receipt. your prompt action in the matter will be highly appreciated.(We require the replacement as soon as possible.)